Wood Workers Workshop Reviews 68

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Many customers have been loyal for years, praising the high quality of products and the excellent service provided. The staff are consistently described as knowledgeable, helpful, and friendly, offering invaluable advice and support. Reviewers appreciate the competitive pricing, quick dispatch, and the careful, secure packaging of items. However, some people mentioned a specific issue with JessEm router motors, noting a known problem with the PCB and the motor becoming redundant soon. Despite this, the company has worked to resolve these concerns by arranging exchanges for affected customers.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the high quality, value for money, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of products and... See more

Service

Customers consistently report positive experiences with the service, often describing it as excellent,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness and extensive... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting competitive and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been buying tools from WWWorkshop for well over a decade. They are in my opinion one of the few honest suppleirs around, they are more interested in you getting the right tool for the job than m... See more

Rated 5 out of 5 stars

If you are looking for Cabinet Making or Woodworking tools Woodworkers Workshop is a one stop shop stocking everything you need. All the staff are great to deal with and Peter Sefton is an exp... See more

Rated 5 out of 5 stars

Wow, what a great company to buy from. After lots of research I decided to buy a circular saw guide rail system from them as their price and reputation were both appealing. The product arrived promptl... See more

Rated 5 out of 5 stars

Every time I buy something here it's just what I needed and at the right prices. Consistent delivery and communication would make me choose here over somewhere else even if it was a bit more expensive... See more


Company details

  1. Woodworking Supply Store

Written by the company

We are a family business, run by woodworkers for woodworkers, delivering 5-star customer service since 1999. Stocking a wide range of quality woodworking tools from leading brands including Milescraft, INCRA, iGaging, JessEm, Melbourne Tool Company, Woodpeckers, Bow Products, FastCap, StopLossBags, Harvey and our exclusive AUKTools and Verum brands. We ship worldwide - duty and tax included. If you have any questions or require any help and advice please email us on sales@woodworkersworkshop.co.uk or call us on 01684 594683 between 9.00am and 4.30pm Monday to Friday.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Best Woodwork supply in the UK

I discovered Wood Workers Workshop about 18 months ago when I was looking for a decent square. They have a great range of tools on the site- many of which I now own, much to dismay of my wallet! I also had the pleasure of attending the open day in June 2025 which was a great opportunity to get hands on with some planes I'd been thinking about. Peter is a great bloke - very helpful and knowledgable, as are all the friendly staff. It's my number one choice for any tools I'm looking to get. Thank you!

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

I was in a bit of a bind with a…

I was in a bit of a bind with a project, I needed a new machine on short notice.

Peter and Jim offered great advice and have put together everything I needed.

Very friendly service, and I didn't have to spend hours trying to figure out a solution myself.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

An experienced supplier

I’ve used this company on a number of occasions, over several years, and the experience has always exceeded expectations.
Peter has a vast, in depth, experience of tools and woodworking, from a lifetimes involvement with the craft, and this is reflected in the products offered. This is reassuring to users who might otherwise be mislead into an unsatisfactory purchase.
Having started, over 25 years ago, with established brands, Peter has used his knowledge to bring new concepts and suppliers to the UK woodwork market and, more recently, developed an in- house range of brands based on that provenance.
Pricing is competitive and the service always first class. I have no hesitation in recommending this company to woodworkers new and old (like myself).
Brian Mackenzie
Design and Prototype.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

I have know Peter since 2016 a very…

I have know Peter since 2016 a very knowledgeable chap.
Genuine in his ability to get you the right tools for the job with a lifetime of experience in this field, Thank you Peter for the great classes in the past and the tools you sold me, and yes l'm still using them and still love the items l made with you .
Kind regards
Bryan Hennessey

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

Pleasure to deal with.

Experienced, and extremely helpful staff who go out of their way to provide technical support. It is comforting to know that they will provide guidance with problems.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

I found the customer service of Wood…

I found the customer service of Wood Workers Workshop to be exceptional. I'd previously bought another router motor from another supplier several years ago which failed prematurely, and replaced my router with one from Woodworkers Workshop as I had seen so many good reviews on UK Woodworking forums. I've been really impressed with their customer service, and there was an introductory discount available that just brought it within my price range and sealed the deal for me. I've also been exceptionally grateful for the generosity of the advice of Peter Sefton on Woodworking Forums. I think that it's a hallmark of a good business when it is run by people that are enthusiastic about what they are selling with a deep product knowledge.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

I have used Wood Workers Workshop for many years.

I have used Wood Workers Workshop many times since 2017 and have always been happy with the service. They only sell quality products that reflects their knowledge and experience as professionals with many years woodworking to call upon. In the past I have got in touch with the shop to discuss options and found this side of the business invaluable in making a final decision with confidence.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

A joy to buy from.

I have used Woodworkers Workshop a number of times, to purchase both 'mainstream' items, and what some might call 'oddities' - those things you search for everywhere, but few places sell.
On every occasion, and in every communication, they have been courteous and helpful, delivery has been prompt and prices are keen.
Customer service is second to none, and I sincerely would not hesitate to recommend them.

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

A True Master's Shop - The Best in the Business

I have a unique perspective on The Woodworkers Workshop; Peter Sefton was my woodwork teacher many years ago. He was a great teacher then, and that same passion for genuine craftsmanship defines his business now. This is a genuine rarity – a retailer that absolutely lives up to its name.

As a family-run business owned by Peter, a master craftsman with 40 years of experience, their foundation is deep expertise. They offer a comprehensive range of high-quality, handpicked hand tools and workshop equipment. These are the kind of quality tools you buy once and for life.

For a beginner, it's easy to buy flashy gear designed to catch the buyer, not to do the job. The Woodworkers Workshop is the antidote. The team provides invaluable advice with a commitment to customer care that puts you first.

Ordering is straightforward, and their returns policy is second to none. I couldn't recommend them more highly. Peter is not only a good person but has built an exceptional business.

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Woodworkers Suppliers - Highly Recommendedey

If you are looking for Cabinet Making or Woodworking tools Woodworkers Workshop is a one stop shop stocking everything you need.

All the staff are great to deal with and Peter Sefton is an expert in his field and one of the most knowlegeable cabinet makers I know.

Tool purchases are always dispatched immediately and carefully packaged and I have personally never had an issue with any items sourced from there.

Highly recommended

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Service above and beyond

Wow, what a great company to buy from. After lots of research I decided to buy a circular saw guide rail system from them as their price and reputation were both appealing. The product arrived promptly and well packaged. Unfortunately there was a slight issue with the additional pair of rails I ordered but with a sensible exchange of emails it was all sorted out quickly and to my complete satisfaction. Wood Workers Workshop are one of those rare companies that are efficient, professional and very easy to communicate with. I can't recommend them highly enough.

August 18, 2025
Unprompted review

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