Woodworm Reviews 634

TrustScore 3.5 out of 5

3.4

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Rated 3 out of 5 stars

Ordered from Woodworm through their website woodworm.tv and had mixed feelings overall. Delivery was quite fast, but there were a few delivery issues that made the process less smooth. The items thems... See more

Rated 5 out of 5 stars

I've had so called 'quality branded products' before, but felt let down by the 'big companies' and what they actually offer. This time I went for Woodworm because I liked the company story and I wante... See more

Rated 4 out of 5 stars

OK the purchase was good but the only thing I was concerned about when I clicked pay the screen vanished and just said you basket is empty and that's all. I didn't get a confirmation number or em... See more

Rated 4 out of 5 stars

Bought a three pack of golf shirts to replace another Woodworm set that have done sterling service for the last decade. Excellent value for money, stylish and comfortable. Everything you need. Fit is... See more

Company replied

Company details

  1. Cricket Shop

Information provided by various external sources

Come see what the Worm's got in store for you


Contact info

  • Dagnell End Road, B98 9BE, Beoley, United Kingdom

  • woodworm.tv

3.4

Average

TrustScore 3.5 out of 5

634 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bought golf shoes

Bought golf shoes, they started to fall apart after 5 holes by the end of nine holes the sole of the shoe had fallen off. By the end of the round the other sole had started to de laminate. I have photo's if you would like to see them. Garry

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Wrong item sent

Wrong item sent, unable to make contact via customer services to resolve the issue, numerous emails sent but unanswered. Listed phone number always ‘engaged.’ Horrendous customer service.

October 1, 2025
Unprompted review
Rated 3 out of 5 stars

Ordered from Woodworm through their…

Ordered from Woodworm through their website woodworm.tv and had mixed feelings overall. Delivery was quite fast, but there were a few delivery issues that made the process less smooth. The items themselves are good value for the price and decent quality, but nothing extraordinary. I like the idea of supporting a family-run business, but there’s room for improvement in some areas. I’d rate the experience 3 out of 5.

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Just wonderful

I’ve only just found the brand woodworm and I’m loving it. Have ordered and received my items in great time and I’m so pleased with them. Very comfortable and quality clothing. Will certainly buy again!

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great value bat for the money

Great value bat for the money, felt really premium for the price

July 5, 2023
Woodworm logo

Reply from Woodworm

We are so grateful for your kind words. Thanks for sharing your review with us, Jonathan!

Rated 5 out of 5 stars

Recent purchase of 3 golf shirts.

Easy to follow website, speedy delivery, I received my golf shirts in 2 days, very reasonable price and good quality. This is my 3rd or 4th purchase and I've been delighted with them all.

June 25, 2023
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Reply from Woodworm

Hi Stephen! Thank you so much for taking the time to leave us this amazing review.

Rated 5 out of 5 stars

First class

All very good and easy very quick delivery and shoes are very good

June 15, 2023
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Reply from Woodworm

Thank you so much for sharing your experience with us, John!

Rated 5 out of 5 stars

Excellent products at gr8 prices.

5 star service and products
Excellent products at gr8 prices.
Easy to use website, brilliant delivery service and follow up.

June 6, 2023
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Reply from Woodworm

We are so grateful for your kind words. Thanks for sharing your review with us and the community, Douglas!

Rated 3 out of 5 stars

I bought a pair last year and found…faulty

I bought a pair last year and found them comfortable,but after a while one of the seams split I am hoping that these last a while longer.

June 2, 2023
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Reply from Woodworm

Hi Barry! We're really sorry for that and we will ensure this problem won't be repeated in the future. Stay with us, Thank you.

Rated 5 out of 5 stars

Very quick turnaround and delivery.

Very quick turnaround and delivery.
only let down was stickers were not correctly applied.
Performance of bat is very good.

May 25, 2023
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Reply from Woodworm

Hello Lain! Thank you so much for taking the time to leave us this amazing review.

Rated 5 out of 5 stars

Grandson loves his new bat

Grandson loves his new bat , and I was surprised at how quickly it was delivered, on time that the delivery company said it would be

June 1, 2023
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Reply from Woodworm

Hi, James! Thank you so much for sharing your experience with us. We’re really glad your grandson loved our product

Rated 5 out of 5 stars

Very quick delivery of goods and…

Very quick delivery of goods and smashing service

May 27, 2023
Woodworm logo

Reply from Woodworm

Thank you so much for sharing your experience with us, Donald! We’re glad you loved our product and service. We hope to see you again soon.

Rated 4 out of 5 stars

Tracking trauma

The order showed as “Completed” very quickly, the Tracking showed as “Label Created” and that was how it stayed for 8 days.
Requests for updates just advised to watch the tracking but nothing changed.
I almost cancelled the order but then suddenly the order was out for delivery and arrived after 10 days.
The quality and fit are brilliant and great value for money so we will buy again and would be 5* but for the promised 2-3 working day delivery.

May 8, 2023
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Reply from Woodworm

Hello, Martyn! We apologize that our delivery service did not satisfy your expectations. Your feedback will help us do better. Thanks for letting us know about this.

Rated 5 out of 5 stars

Good product

Good product, good service all at a good price, what more could you want?

May 2, 2023
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Reply from Woodworm

Thank you so much for taking the time to leave us this amazing review, Dennis!

Rated 1 out of 5 stars

From heroes to zeroes.. so sad

Gutted to have to write this review as I've had bat, gloves and pads from you for my 12 year old son (last year) and everything was brilliant. This time I ordered an arm guard for next day delivery over a week ago and its not arrived. Plus I've chased and nobody has bothered to respond. So I've spent roughly twice as much as I should (to take into account next day delivery on a small item) and still not got anything...

May 2, 2023
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Reply from Woodworm

Hi Mr S Clutterbuck! Please accept our sincere apologies, this will be reviewed by senior management, and we’ll get back in touch soon.

Rated 5 out of 5 stars

This was my first time ordering from…

This was my first time ordering from Woodworm and everything was great, ordered a pack of 3 golf shirts and they are true to size, also a cap very good adjustable fit, delivery was excellent will definitely check them out again.

April 23, 2023
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Reply from Woodworm

We really appreciate the time you took to write such a detailed review. Thank you so much, David! Looking forward to seeing you again soon.

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