I have been a customer of WC for several years and not only do they have wonderful products, their customer service is A++! Claire and her team go the extra mile every time to make sure their customer... See more
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See what reviewers are saying
I received the Learn to Knit box for a Christmas present. I absolutely love it, as a complete beginner it has a variety of things to knit to give you plenty of practice and confidence. I enrolled on t... See more
I was doing a new crochet project - Finn Fox. It was probably because my tension was too loose, but I ran out of yarn before I had finished. It was going to cost me £10 to get just one more ball bec... See more
Beware! Wool for Rainbow Blanket Kit which cost £89 ran out in three separate colour sections meaning that the pattern could not be completed as per instructions. Simply not good enough. Have been pur... See more
Company details
Written by the company
We specialise in handmade woollen accessories for giant knitting, macrame, crochet and weaving. DIY Kits and Made For You products.
Contact info
The Old Robin Hood, Southmoor Road, Brierley, Barnsley, South Yorkshire, S72 9HA, Barnsley, United Kingdom
- 01226 414950
- hi@woolcouturecompany.com
- woolcouturecompany.com
4.5
Excellent
617 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant books
May 11, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you like the books.
Happy crafting!
Vicky and the team @ WoolCouture
Beautiful quality product
Beautiful quality product, arrived promptly and packaged very nicely. Will definitely use again. Thank you Wool Couture.
May 11, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
Weaving yarn.
Speedy delivery and the products were just as they looked on the website.
Such a good company!!
May 11, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience and your mum enjoyed her book.
Happy crafting!
Vicky and the team @ WoolCouture
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
Yarn fabulous!
Yarn fabulous. Nothing to compare with it.
Wool Couture were incredibly helpful. The order got a bit lost at some stage it The great staff and Ali sorted it. I am however taken aback by the impact of Brexit on tax and Duty on the purchase.
May 10, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you like the yarn and are happy with the service you received.
Unfortunately Brexit has impacted in some places and we suggest that you check with your local Government with regards to any fees.
We will always be here to offer assistance and help with these situations.
Thank you again for leaving the review, its really appreciated. and happy crafting!
Vicky and the team @ WoolCouture
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️! Excellent service! Arrived in timely manner enclosed in a sweet tote. Most impressive packaging of yarn & instructions I’ve ever received. Beautiful yarn colors. Love. Love. Love.
May 10, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience and loved the packaging.
Happy crafting!
Vicky and the team @ WoolCouture
I ordered a beautiful kit not realizing…
I ordered a beautiful kit not realizing it was in the UK. They were very helpful with the color choices and then shipped it. I got it delivered to my door about 5 days later. I highly recommend them.
May 10, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
Beautiful yarn
Beautiful yarn that was delivered quickly. Just love it 😊 Can definitely recommend
May 10, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
Great service, Great product
Great service, fast delivery and well packed, my only question mark would be with the post office, I had elected to have the parcel delivered to the local post office but they didn't do that they took it back to the sorting office and I had to go and collect it at the weekend. I know this is not the fault of Wool Couture so I have given them 5 stars and I can't wait to get knitting and show off my project.
May 10, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
Beautiful wool that I Iove to crochet…
Beautiful wool that I Iove to crochet with. I’ve looked for a cheaper option but none are as lovely as the Cheeky Chunky!
May 10, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
Unable to purchase additional items
I wanted to order buttons and needles at the same time, but I was unable to do via Webb site, by the time you had rectified it was to late I had placed my order for the wool. The wool is beautiful.
May 10, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you raised with us the issue with ordering the buttons so we could rectify this. I'm happy to hear you like the wool.
Happy crafting!
Vicky and the team @ WoolCouture
Order processed efficiently and arrived…
Order processed efficiently and arrived days earlier than expected. Kept me informed appropriately. Well packed without excess. Excellent service. X
May 10, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
Back to knitting!
I have made 6 cushion kits, one each for my grandchildren and they love them. Now making a rainbow blanket. After initial problem with my tension they have worked beautifully. Lovely modern designs.
May 10, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
I enjoy the knitting side and love the…
I enjoy the knitting side and love the garments. Ordering is very easy and items despatched immediately and securely. Cannot fault.
May 10, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture. We're so pleased you enjoyed the experience.
Happy crafting!
Vicky and the team @ WoolCouture
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