I have been a customer of WC for several years and not only do they have wonderful products, their customer service is A++! Claire and her team go the extra mile every time to make sure their customer... See more
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See what reviewers are saying
I received the Learn to Knit box for a Christmas present. I absolutely love it, as a complete beginner it has a variety of things to knit to give you plenty of practice and confidence. I enrolled on t... See more
I was doing a new crochet project - Finn Fox. It was probably because my tension was too loose, but I ran out of yarn before I had finished. It was going to cost me £10 to get just one more ball bec... See more
Beware! Wool for Rainbow Blanket Kit which cost £89 ran out in three separate colour sections meaning that the pattern could not be completed as per instructions. Simply not good enough. Have been pur... See more
Company details
Written by the company
We specialise in handmade woollen accessories for giant knitting, macrame, crochet and weaving. DIY Kits and Made For You products.
Contact info
The Old Robin Hood, Southmoor Road, Brierley, Barnsley, South Yorkshire, S72 9HA, Barnsley, United Kingdom
- 01226 414950
- hi@woolcouturecompany.com
- woolcouturecompany.com
4.5
Excellent
617 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wool couture knitting project
I am thrilled with the kit I purchased through Wool Couture. I have received yarn in the corresponding colors once a month since I purchased the kit, as well as instructions for finishing the project. I look forward to enjoying this wonderful blanket for years to come. Thank you so much for your help completing my knitting kit.
May 17, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
The delivery went well
The delivery went well. As a present for sister. She loved it and yet to see the final knit. May look into again
May 17, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you and your sister have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
Great service
Great service, patterns and wool are great quality. I asked for some help and had a quick and helpful response.
May 17, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
Absolutely fantastic product great…
Absolutely fantastic product great colour choices with easy to follow patterns and arrived quickly
May 17, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
The yarn is so soft and the pewter…
The yarn is so soft and the pewter color is gorgeous. It took only 6 days from the UK to Montana! I was thinking it would be 6-8 weeks It can take nearly as long to mail a birthday card across 2 states. On the down side I had received an ottoman kit for Christmas using this yarn. The directions were not nearly as good as they could have been. A 2 minute video would have helped a great deal. Thus I ran out of yarn. The stitch I googled used more yarn. Bummer to pay $28 for the shipping ( as much as the yarn cost) to complete my project
May 17, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
I have passed your pattern feedback to the design team. So sorry that we did not hear from you at the time, as we have a team of designers who can respond to emailed pattern questions and we have our Wool Couture YouTube channel with generic tutorials to assist.
Happy crafting!
Ali and the team @ WoolCouture
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
Bought as a birthday gift for my…
Bought as a birthday gift for my thirteen year old great-niece and an absolute success! Great intro to knitting and woke to boot!
May 17, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased both you and your great-niece have enjoyed the experience.
Ali and the team @ WoolCouture
Beautiful yarn and nice easy pattern
Beautiful yarn and nice easy pattern, sent promptly. Very good.
May 17, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
Lovely product.
Lovely product.
Excellent customer service would recommend this company.
Thank you
May 17, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
Great website and always very pleasant…
Great website and always very pleasant to deal with. Wool is beautiful. Thankyou
May 17, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
Excellent service
Service was quick and efficient and wool was well packaged. Although the wool wasn’t quite the colour and texture required Wool Couture’s professional service regarding the refund was excellent.
I would definitely use them again in the future.
May 17, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience, albeit the colour was not the shade of lemon that you were wanting.
Ali and the team @ WoolCouture
Highly recommend 5 Star Plus!
The products, the service, delivery all get 5 stars from me. I get great satisfaction being able to order from a UK company that sources products locally and gives good service - quite rare these days. I look forward to being a customer for the foreseeable future.
May 17, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
Fast service good packaging
May 17, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Happy crafting!
Ali and the team @ WoolCouture
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased the recipient of your gift is pleased with the kit.
Ali and the team @ WoolCouture
Pom Heart Wreath
Fantastic item. Great quality, easy instructions. I really enjoyed making my Pom heart wreath
May 17, 2021
Reply from Wool Couture
Thank you for taking the time to review our company Wool Couture.
We're so pleased you have enjoyed the experience.
Ali and the team @ WoolCouture
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