WooTechy Reviews 468

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service, praising the staff for their helpfulness, professionalism, and positive attitude. Many people appreciate the quick response times and the efficient resolution of their issues, often noting that the service provided is excellent and makes their overall experience smooth. However, some people mentioned dissatisfaction with the product itself, with a few instances where the software did not work as expected or caused issues like lost data. Despite these product-related concerns, even those who faced technical difficulties often expressed gratitude for the understanding and proactive support they received, sometimes leading to refunds or workarounds.

What people talk about most

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, patience, and... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and swift replies... See more

Service

Customers consistently note positive experiences with service, often highlighting quick, kind, and... See more

Product

People report ambiguous experiences with the product, with many finding it efficient, useful, and innovative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using iMoveGO for about 2 years, and ive never gotten a warning as long as you follow the teleport cooldown rules! Also, support is very helpful when contacted during their service hours. Belinda... See more

Company replied

Rated 5 out of 5 stars

I had an issue with my payment being declined, and customer support was very helpful and responsive. Stella clearly explained the reason for the issue and guided me to a solution, and even provid... See more

Company replied

Rated 5 out of 5 stars

OnLitMedia LitVideo, assistant name, Sherry helped me find how to turn off auto-billing. I was looking everywhere on there and could not find it for nothing. She helped me immediately and I give her a... See more

Company replied

Rated 5 out of 5 stars

WooTechy are very professional. Their customer support is quick and nice to their costumers. Their products are also highly innovative. I have used their WhatsApp Transfer Software. Recommend them wit... See more

Company replied


Company details

Written by the company

We gathered proficient phone solution experts from all over the world. We are striving to make WooTechy the most reliable and trustworthy smart phone troubleshooting program. We also have the professional support team to guarantee the great experience of purchasing or using our products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

468 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

The largest selection of voices

It's a pleasure to work with currently the most unique and powerful program with voiceover options. Special thanks to Yasmeen (Technical Support Specialist) for her customer understanding and assistance.

August 19, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Belinda was very helpful and gave…

Belinda was very helpful and gave prompt attention to my request. Many thanks

August 15, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

quick responses on issuing a refund

thanks, Sunny for the quick responses and consistent follow-up work to get me my refund back

August 14, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

You wouldnt believe how lame I was to…

You wouldnt believe how lame I was to pay for a lifetime subscription into a wrong email!!! I got nervous, got sad, but the Wootechy support wouldnt let me down!! In little time they identified and totally helped me to track and relocate my purchase into the right email account. It was amazing. Thank you Wootechy. I will love my lifetime subscription with you! Yasmeen and Doris! XoXo

August 4, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 3 out of 5 stars

Mixed feelings

The product I needed didn't work for my situation and I only got a full refund after several attempts.

August 6, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thank you for your comment, and sorry for all the inconvenience.
We will check the problem and offer solution to you in the email, would you please check it later?
Thank you so much for your kind understanding.

Rated 5 out of 5 stars

I got good support

August 5, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Didn't work for me but...

Wasn't able to benefit from it due to software limitations. Got a full refund. Very satisfied with customer service.

July 28, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

I recently had an issue with my…About sound loss

I recently had an issue with my subscription and reached out to WooTechy's customer support. Yasmeen responded promptly and was extremely helpful throughout the entire process. Her professionalism and dedication to resolving my issue were outstanding. I highly appreciate her assistance and am very satisfied with the service provided. Thank you, Yasmeen!

August 2, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Katherine

Katherine
Thanks for a good service

The app works as expected

July 27, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Good service.

July 26, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 1 out of 5 stars

Purchased the iCrowbar to remove…

Purchased the iCrowbar to remove passwords from Excel files. After the purchase downloaded the software and all seems ok until you try your first file. It forces you to purchase to unlock the file. It seems like a big scam. Contacted support. No answer. Pffffff.

Update: after pointing out EU law where a consumer has the right to return the product/service without any given reason within 14 days, I received a refund. Still all very disappointing. Be careful with this company where you sign up for.

July 25, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Dear Customer,
I apologize sincerely for this inconvenience.
We could not find your email.
Would you please provide us with your order ID or the email address that you used to make the purchase? Then we will check and help you solve this problem.
Thank you for your cooperation.
Support Team

Rated 5 out of 5 stars

Just the best work great to unlock my…

Just the best work great to unlock my ipad I recomend this application

July 22, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Cindy

--------------------

July 23, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Nice services and works good

July 18, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Rina is very helpful and does provide…

Rina is very helpful and does provide the excellent customer service with the timely manner, really appreciate.

July 16, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Thanks CHLOE - Prompt, professional customer service.

Thanks CHLOE for your prompt, attentive customer service. I’m not a fan of auto-renew subscriptions but had missed the recent cancellation deadline by a day this year. However, Chloe responded very quickly when I contacted the company, acknowledging my own error for not checking but requesting, if possible, a refund. Although, I wasn’t offered a full refund, I was offered an acceptable goodwill gesture that has just arrived in my account only a couple of hours after I’d accepted her offer. Whilst the error was mine, I do appreciate the quality, prompt and professional customer service offered by Chloe on behalf of the company. Thanks.

July 15, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Excellent Customer service from Teresa

Excellent Customer service from Teresa. After a long night trying to transfer WhatsApp from Android to iOS I was exhausted, so Teresa's kindness and understanding was a breath of fresh air and was reassured by how qucikly the situation was remedied.

July 8, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Coco is good

I recently had an issue with my subscription to iMaster and needed a refund. Coco from the support team was incredibly patient and provided clear, detailed assistance throughout the process. Their excellent customer service and understanding of my situation made a significant difference. Despite some initial misunderstandings, Coco ensured everything was resolved to my satisfaction and provided a full refund. I am very impressed with the service and will consider iMaster’s products in the future. Thank you, Coco and the iMaster team!

July 3, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

I purchased the wrong software in error…

I purchased the wrong software in error -, I bought the correct one and they refunded me the price of the one I didn't need- no fuss, no quibbles and a quick resolution 10 out of 10 :-)

July 2, 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

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