First purchase. Got 10 t-shirts of various brands/colors. Got confirmation of purchase right away. A day later got an automated message that 1 of the items not available, so was provided a voucher ins... See more
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See what reviewers are saying
Very fast and accurate shipping and customer service response time. Received my order the day AFTER I place it! Thanks to Stephan for assistance with my ordering question as well.
Company replied
What can you say about Wordans Europe who has been taking money from customers but hasn't delivered and that's fraud. Haven't you reading feedback's from your Europe branch. Their negative feedback ca... See more
Company replied
Ive ordered from Wordans many times and always had a great experience. Only once was an order missing items, no problem these things happen, made a quick call and Adiel was amazingly helpful in fixing... See more
Company replied
Company details
Written by the company
Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk for your own business and enjoy our excellent bulk discounts. As we work both retail and wholesale there is no minimum order. At Wordans you can find different styles of clothing items. From sportswear to casual and chill outfits. We offer high quality blank apparel, basic clothing and accessories. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.
Contact info
2915 Ogletown Road #3077, 19713, NEWARK , United States
- +17409903888
- customerservice@wordans.com
- wordans.com
4.2
Great
2K reviews
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wordans
Wordans is my go to supplier ever since I found them. Charlie was very outstanding, understanding, and helpful through my situation. I appreciate the outcome.
October 31, 2022
Unprompted review
Reply from Wordans USA
Many thanks for the 5-star review! :)
Always great service
Always great service, products and pricing. Just recently emailed Wordans Customer Service requesting an invoice for my order, for my accounting. I received the invoice the next day thanks to Anna. I am very pleased to know that Wordans appreciates their customers and employs reliable people like Anna. I definitely recommend Wordans for your blank apparel needs!
November 2, 2022
Unprompted review
Reply from Wordans USA
Thank you for sharing this awesome experience! ;)
I had a great experience with Wordans
I had a great experience with Wordans! The shipping was super fast, the products are super comfy and when I asked for a return on a size too small, Charlie was super helpful and quick. Would recommend!
November 2, 2022
Unprompted review
Reply from Wordans USA
Thank you very much for sharing :)
Had such a great experience with this…
Had such a great experience with this company and especially Charlie Cox. He responded quickly to all my questions, helped with my issues and made the process so much easier when ordering.
November 3, 2022
Unprompted review
Reply from Wordans USA
Thank you so much for your positive review! :) We love Charlie!
Adiel Escobedo
Adiel Escobedo
Sales Representative
Excellent customer service, fast and proffesional.
November 3, 2022
Unprompted review
Reply from Wordans USA
We love Adiel! Thank you for the review! :)
Frank from Wyoming pa great first time experience
great first time experience with the company-found what i wanted in size color etc.-found it fast and easy-payments options are great-delivery effortless and on the spot timing for my needs- one very small glitch with shipping but anna odwyer representative when i called was fast empathic to need, and assured me a correction - she was great to work with- thanks again for the experience-see you in a few weeks for another order
November 1, 2022
Unprompted review
Reply from Wordans USA
Thank you for the 5-star review! :) We love Anna!
Quick and effortless delivery!
Quick and effortless delivery!
Alex was extremely prompt in responding back to my questions! They make everything easy.
Thank you guys :)
November 2, 2022
Unprompted review
Reply from Wordans USA
Thank you very much for the great review! We are happy to have served you :)
Alex had very quick Responses
Alex had very quick Responses. Very helpful. Great customer service skills.
November 1, 2022
Unprompted review
Reply from Wordans USA
Thank you very much for the review! :)
Great customer service
Have made 2 orders in last few weeks. Small problem o. 1st order that Alex took care of fixing. Thanks again Alex for great customer service. Thank you guys for your great communication and fast shipping.
October 29, 2022
Unprompted review
Reply from Wordans USA
Thank you for the awesome review! Our customer service is working hard to provide you with the best experience :)
Charlie resolved my issue within…
Charlie resolved my issue within minutes maybe my experience a million times better than getting the run around with other companies !!
November 1, 2022
Unprompted review
Reply from Wordans USA
Thank you very much for sharing your great experience with us! :)
LOVE THIS COMPANY
LOVE THIS COMPANY! Great prices and lightning FAST SHIPPING!! So glad I found them!
Customer service is the best, regardless of your question! You actually get to speak to a LIVE PERSON and it's almost immediately! I had the opportunity to speak to ADIEL today. He was more than professional and answered all of my questions! Wordan/Needen is LUCKY to have such an awesome employee!!
November 1, 2022
Unprompted review
Reply from Wordans USA
Hello!
Thank you for the review 😉 Our customer service team is working hard to offer you the best service 😊
Awesome Customer service, fast shipping
Love shopping at Wordans they offer very fast shipping and great customer service. I recently called and Adiel Escobedo provided awesome customer service, he was very helpful and went above and beyond to help me. Very happy with the service I have received.
October 28, 2022
Unprompted review
Reply from Wordans USA
Hi!
Many thanks for sharing your experience 😊
excellent service
excellent service, Charlie was good help, it's about my products, fast response service.
October 23, 2022
Unprompted review
Reply from Wordans USA
Hello!
Thank you for your comment, we are happy to provide you with the best service. ✨
Awesome customer service
Small hiccup with my order qty and Charlie Cox made it right immediately and no questions asked. Awesome customer service. The product was great also. I'll for sure buy more. I'm glad I found Wordans USA.
October 25, 2022
Unprompted review
Reply from Wordans USA
Hi!
Many thanks for your trust in Charlie and in Wordans by Needen :) We are always here to help!
Excellent Customer Service!
Amazing selection of products! Fast turnaround! I contacted the customer service hotline in regards to items missing from my shipment and Anna was more than happy to help quickly rectify the situation for me! Had my replacement order taken care of immediately! Thanks!
October 28, 2022
Unprompted review
Reply from Wordans USA
Hello!
Thanks for sharing! We are always here to help😊
Adiel Escobedo
Adiel Escobedo was prompt in her response and was very helpful! I have had a great experience with Wordans. Thanks
October 28, 2022
Unprompted review
Reply from Wordans USA
Hello!
Thank you for your 5 star review.✨
small business in the making.
I started a small business making custom hats. At first I didn’t know exactly what I needed. I ordered a few hats and realized that I had preferred the wrong pattern for a multi cam hat. Sent an email and Adiel quickly responded back. Not only did I get a response about the return, but I was also helped with future orders. Having employees like Adiel ensures that Wordans keeps my business. It is so good to work with a company that values customer service. Thank you Adiel.
October 27, 2022
Unprompted review
Reply from Wordans USA
Hi Rene!
Thank you for the wonderful review !😊 Our team are always working hard to provide the best customer service.✨
Pleasant customer service
I have not placed my order yet, but I received a very pleasant customer service phone call from Analia, and a coupon. I am excited to do business with this company. Thank you!
October 27, 2022
Unprompted review
Reply from Wordans USA
Hello Sherita!
Thank you so much for your review! 😄
I received my order and there was 1…
I received my order and there was 1 item that was damaged. I emailed customer service and to my surprise, the next morning, I received a very kind apologetic email from Charlie! His words were so kind and reassuring! I feel as of he was smiling when he wrote his response. I wish all companies had a "Charlie" on staff. His customer service skills confirmed I will have a long relationship with your company! Thank you again!
October 26, 2022
Unprompted review
Reply from Wordans USA
Hi Stephanie!
Thank you for the review 😉 Our customer service team is working hard to offer you the best service 😊
Anna O’Dwyer
Anna O’Dwyer
Her customer service was a 10
She was very attentive to my situation, and took care of it immediately..
Thank you Anna.
October 27, 2022
Unprompted review
Reply from Wordans USA
Hello!
What a lovely review! 😊 We are glad you are happy with our service.
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