Wordans USA Reviews 1,682

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

First purchase. Got 10 t-shirts of various brands/colors. Got confirmation of purchase right away. A day later got an automated message that 1 of the items not available, so was provided a voucher ins... See more

Company replied

Rated 5 out of 5 stars

Very fast and accurate shipping and customer service response time. Received my order the day AFTER I place it! Thanks to Stephan for assistance with my ordering question as well.

Company replied

Rated 1 out of 5 stars

What can you say about Wordans Europe who has been taking money from customers but hasn't delivered and that's fraud. Haven't you reading feedback's from your Europe branch. Their negative feedback ca... See more

Company replied

Rated 5 out of 5 stars

Ive ordered from Wordans many times and always had a great experience. Only once was an order missing items, no problem these things happen, made a quick call and Adiel was amazingly helpful in fixing... See more

Company replied

Company details

  1. Clothing Store
  2. Clothing Supplier
  3. Clothing Wholesaler
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk for your own business and enjoy our excellent bulk discounts. As we work both retail and wholesale there is no minimum order. At Wordans you can find different styles of clothing items. From sportswear to casual and chill outfits. We offer high quality blank apparel, basic clothing and accessories. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Alex was so helpful!!!

I screwed up my payment option when checking out and emailed customer services in hopes of correcting my mistake. Alex emailed and called my later that same day. He was easily able to correct the issue, and even offered my a coupon! My order arrived super fast too! This was my first time first experience with wordands, and it was a fabulous experience, thanks to Alex! I'll definitely be ordering again! Thanks so much!

October 24, 2022
Unprompted review
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Reply from Wordans USA

Hello!

We are glad you are happy with our customer service!😊

Rated 5 out of 5 stars

Love the site and the customer service…

Love the site and the customer service is great. Had a question and Anna was a attentive and responsive. Got a quick resolution.

October 10, 2022
Unprompted review
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Reply from Wordans USA

Hello!

Thank you for your great review, we are always happy to assist our customers in the best way possible!😊

Rated 5 out of 5 stars

Upon opening my order

Upon opening my order, I noticed some of my ordered was short, so I contacted customer service and Charlie Cox, was quick to respond back to me and assured that my he was taken care of it and received the rest of my order 2 days later....very appreciated to him and the team

October 25, 2022
Unprompted review
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Reply from Wordans USA

HI!

Thank you for the review 😉 Our customer service team is working hard to offer you the best service 😊

Rated 5 out of 5 stars

Charlie was super helpful

Charlie was super helpful and quick to get back to me with sending me a replacement of sweatshirts I ordered that were damaged.

October 20, 2022
Unprompted review
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Reply from Wordans USA

We are so glad to help out! Wishing you the best 😊

Rated 5 out of 5 stars

Super quick and helpful

Charlie is a fast worker and super friendly. He got my order to me fast and without issue

October 22, 2022
Unprompted review
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Reply from Wordans USA

Hi Ashley!
Thank you for sharing your experience 😊

Rated 5 out of 5 stars

Adiel was awesome!

Adiel was patient, resourceful and hugely helpful. Thank you very much for awesome customer service!

October 24, 2022
Unprompted review
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Reply from Wordans USA

Hello Erik!

What a wonderful review! 😊 We are glad you are happy with our service.

Rated 5 out of 5 stars

HAPPY PRIVATE SCHOOL

After being a Hanes B2B company, this is the best option. They are super fast super efficient the return and credit with them is even faster than the one I had with hanes directly, they have so many options. Great Great Great service

July 14, 2022
Unprompted review
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Reply from Wordans USA

Hello!
Thank you for your comment, we are happy to provide you with the best service. ✨

Rated 5 out of 5 stars

Charlie is the best

Accidentally got a double order. CHARLIE COX WAS GREAT, handled my problem quickly and with great manners. He sent me return label and will be refunded. Thank you Charlie, it was a pleasure having you assist me in this matter. And kudos to company for having live operators answer the phone and not a robot. Thanks again.

October 24, 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello!
Thank you for the review 😉 Our customer service team is working hard to offer you the best service 😊

Rated 5 out of 5 stars

I got the best customer service when…

I got the best customer service when UPS lost my package, I had ordered almost $5k in hoodies and sweatshirts and a few got lost! Adiele reached out and took care of my situation and was so kind and promptly answered my emails!! Wordans will have 100a% of my business!!!! Great Customer service AAAAAAA+++++++

October 20, 2022
Unprompted review
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Reply from Wordans USA

Hello Crissy

Thank you so much for your review! 😄

Rated 5 out of 5 stars

Quick & easy help

Anna was very helpful assisting me with my order. Will continue ordering from wordans!

October 22, 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello,

Thank you for your review! We are happy to provide you with the best customer service 😉

Rated 5 out of 5 stars

Excellent Customer Service

I ordered a sweatshirt and initially was mailed the wrong size. I reached out to Customer Service and Alex helped to facilitate a quick exchange the very next day. Within 48 hrs I had a new sweatshirt in the correct size delivered to my doorstep! I was impressed with the timeliness with which this company and Alex made things right. I will definitely do business with them again!

October 19, 2022
Unprompted review
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Reply from Wordans USA

Hi Sherry,

We are glad you are happy with our service😉

Rated 5 out of 5 stars

Alex was very nice to talk with

Alex was very nice to talk with. He took care of my concern, way better than I had expected. I am very pleased with my experience, and will continue to be a Wordan's customer.

October 18, 2022
Unprompted review
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Reply from Wordans USA

Hi!
Thank you so much for sharing your experience!

Rated 5 out of 5 stars

Problem Solved

I had a brief issue with my order and I was the cause of the issue. After calling customer service and speaking to Adiel Escobedo he solved the issue after asking me a couple of questions. Great job!! Mr Escobedo was easy to communicate with and he's customer service was outstanding and warm. Thank for the great experience.

October 20, 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello!
Thank you! We love your review😊

Rated 5 out of 5 stars

Had a small problem with an item

Had a small problem with an item, emailed the company along with sending a photo. Next day received a call from the Manager who handled it professional and will be shipping a replacement out asap. Wordan has great prices and excellent quality items. If you haven't ordered from there you need to start!!

October 20, 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello!
Thank you! We love your review😊

Rated 5 out of 5 stars

Charlie was awesome!!!

Charlie was awesome!!!! Great customer service!!! A+++++

October 18, 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi Stacy!
We are glad to hear you were happy with our service!

Rated 5 out of 5 stars

Anna did a great job with a lost…

Anna did a great job with a lost shipment. She was proactive in letting me know what was going on. This was my first time using Wordans and I will use them again.

October 18, 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello!
Thank you so much Jennifer!

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