Wordans USA Reviews 1,682

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

First purchase. Got 10 t-shirts of various brands/colors. Got confirmation of purchase right away. A day later got an automated message that 1 of the items not available, so was provided a voucher ins... See more

Company replied

Rated 5 out of 5 stars

Very fast and accurate shipping and customer service response time. Received my order the day AFTER I place it! Thanks to Stephan for assistance with my ordering question as well.

Company replied

Rated 1 out of 5 stars

What can you say about Wordans Europe who has been taking money from customers but hasn't delivered and that's fraud. Haven't you reading feedback's from your Europe branch. Their negative feedback ca... See more

Company replied

Rated 5 out of 5 stars

Ive ordered from Wordans many times and always had a great experience. Only once was an order missing items, no problem these things happen, made a quick call and Adiel was amazingly helpful in fixing... See more

Company replied

Company details

  1. Clothing Store
  2. Clothing Supplier
  3. Clothing Wholesaler
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk for your own business and enjoy our excellent bulk discounts. As we work both retail and wholesale there is no minimum order. At Wordans you can find different styles of clothing items. From sportswear to casual and chill outfits. We offer high quality blank apparel, basic clothing and accessories. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Charlie was a huge help and made the…

Charlie was a huge help and made the process very easy and was understanding the whole way through. Top tier customer service.

October 19, 2022
Unprompted review
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Reply from Wordans USA

Thank you very much for sharing your experience! We are happy to provide you with the best service.✨

Rated 5 out of 5 stars

Unexpected Kindness

Wordans USA is my go to for blanks for my small business. I recently tried to place an order and received an error code and to my surprise, within some minutes later I received a call from Adiel, a Wordans USA representative! As it turns out, he noticed I had an issue placing the order and decided to follow up with a call... I was so moved by this gesture as it was so unexpected! And to "add a cherry on top" as they say, he extended a discount code for my inconvenience. I know it's his job and all, but I felt so cheerful after speaking with him. Thank your Wordans USA and Adiel for all you do in making small business owners like myself feel valued and appreciated!

October 19, 2022
Unprompted review
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Reply from Wordans USA

So happy we were able to help you! Thank you for the review 😉 Our customer service team is working hard to offer you the best service 😊

Rated 5 out of 5 stars

Great customer service

Great customer service! The online response team is quick to assist and willing to solve any problems or issues. Will definitely do business again.

September 18, 2022
Unprompted review
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Reply from Wordans USA

Hi!
We are glad you are happy with our service😉

Rated 5 out of 5 stars

Satisfied

Alex was very nice & attentive!

October 18, 2022
Unprompted review
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Reply from Wordans USA

Hello!
Thank you! We love your review😊

Rated 5 out of 5 stars

Charlie is awesome!

Charlie was quick to fix my problem and very polite. Always easy customer service with Wordans!

October 18, 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi!
We are glad you are happy with our service😉

Rated 5 out of 5 stars

This was my first experience with Worden's

This was my first experience with Wordan's and it was a pleasure doing business with Charlie. I am technically challenged and had difficulty adjusting my order when it was doubled. I received an e-mail and follow up telephone call from Charlie who recommended that I use a different browser or computer. Problem fixed. Can't remember the last time I received a friendly voice or someone who actually wanted to help. Will continue to do business with Wordan's thanks to the kind and courteous service received from Charlie.

October 18, 2022
Unprompted review
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Reply from Wordans USA

So happy we were able to help you!

Rated 5 out of 5 stars

Good customer service from Charlie

Charlie was very helpful in getting my money refunded after I cancelled an order. Great customer service.

October 17, 2022
Unprompted review
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Reply from Wordans USA

Hi!
We are glad you are happy with our service😉

Rated 5 out of 5 stars

A new Raving Fan

My service rating is due to the excellent customer service provided by Adiel Escobedo. I was under tight deadline pressure and he not only ensured that my order was timely processed, but reached out to me the following business day to provide a tracking number to follow my shipment through the delivery phase. Thank you, Adiele and
Wordans

October 11, 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Thank you very much for sharing your experience! We are happy to provide you with the best service.✨

Rated 5 out of 5 stars

5 Stars for Charlie

Charlie was professional and prompt from the very beginning. He was able to set up our business account effectively and made the whole process seamless. Thank you Charlie for your wonderful work.

October 14, 2022
Unprompted review
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Reply from Wordans USA

So happy we were able to help you! Thank you for the review 😉 Our customer service team is working hard to offer you the best service 😊

Rated 5 out of 5 stars

Anna was very helpful with helping me…

Anna was very helpful with helping me to correct an item I ordered in the wrong size. Thank you!

October 14, 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Thank you very much for sharing your experience! We are happy to provide you with the best service.✨

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service!
I messed up and ordered twice as much as I should have. Then in didn't like what I received.
Anna was quick to set up my return and recommended ac much better option for me.
Very fast, very professional.

October 13, 2022
Unprompted review
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Reply from Wordans USA

Hi Bob, thank you for your great review, we are always happy to assist our customers in the best way possible!

Rated 5 out of 5 stars

Adiel was a pleasure to work with!

Adiel was a pleasure to work with, he was quick and prompt and was able to assist me in getting my paper worked submitted and getting a refund for the taxes applicable. I appreciate his effort in making this experience quick and effortless on my end.

October 13, 2022
Unprompted review
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Reply from Wordans USA

Hi Marcela, thank you for your 5 star review✨

Rated 5 out of 5 stars

Charlie was very polite and took great…

Charlie was very polite and took great care into handling my return process. I've talked to him a few times with my order and he's done very well every time.

October 13, 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi Jamie, thanks for choosing us and we look forward to continue helping however we can!

Rated 5 out of 5 stars

great products, great service

I am so glad I found Wordans to buy shirts. Even when I got a shirt that had some damage Charlie was quick to make it right & sent a replacement within a week. Great items, great service.

October 11, 2022
Unprompted review
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Reply from Wordans USA

Hi Alexis,

We are so glad we could help resolve this!

Rated 5 out of 5 stars

Wordans is great

I ordered from Wordans a lot because I make my own t-shirts. Recently I needed to return items that didn't fit - apparently there was an issue with their return system because it sat in the queue for almost a month. I called Customer Service and spoke to Simona, who was very nice; she ended up pushing my request thru manually, sending me a return label and closing out my issue in a matter of minutes.

Definitely recommend this company. Will be using them in the future.

October 7, 2022
Unprompted review
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Reply from Wordans USA

Hi India, Thank you or continuing to choose us for your clothing needs!

Rated 5 out of 5 stars

I love getting shirts from Wordans

I love getting shirts from Wordans. Recently I placed an order of Bella Canvas shirts and the style of the shirts were just entirely too small. I put in a request to return them and Adiel was really nice about explaining the return process and sent me a label very quickly. I always have a great experience getting shirts and other items, but it's nice to know that the return process/policy is really easy as well.

October 5, 2022
Unprompted review
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Reply from Wordans USA

Hello Corzetta, Thank you for shopping with us. We will look out for your next order😊

Rated 5 out of 5 stars

Wonderful customer service

I had a wonderful experience with Charlie. He was very helpful and answered all of my questions super quick! He even personally phoned me back after speaking with the warehouse for my items. Will definitely be using this company again

October 10, 2022
Unprompted review
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Reply from Wordans USA

Hi Sylvia, If you need more information we are here to help!

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