Workaway Reviews 2,831

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers praise the platform for its user-friendliness and the wide array of unique, life-changing opportunities it provides globally. Many people appreciate the ability to connect with diverse hosts and travelers, fostering cultural exchange and creating meaningful connections. The service is often highlighted for its effectiveness in matching needs and for the helpfulness of the profiles. However, some customers also noted occasional issues with the website's functionality, such as freezing or difficulties with editing profiles. A few people mentioned the challenge of finding hosts due to inactive profiles or a lack of feedback from both hosts and workawayers. There were also isolated instances where hosts did not adhere to agreed-upon offers, and a small number of reviewers expressed concerns about the review system potentially favoring hosts and discouraging reports of negative experiences.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and effective... See more

Staff

Customers had positive experiences with staff. Many reviewers found the staff to be very hospitable, helpful,... See more

Website

People report positive experiences with the website. Many customers find the platform easy to use,... See more

Service

Customers consistently note positive experiences with service. Many reviewers describe the program as a great... See more

Location

Reviewers highlight positive aspects of location, often praising the opportunity to explore new places and... See more

Based on these reviews

Rated 5 out of 5 stars

Workaway is a huge source of workers with a wide range of skills, travel experiences, cultural backgrounds, and interests. As a host listed on Workaway we are able to search and find good matches for... See more

Company replied

Rated 5 out of 5 stars

I love WorkAway! Thanks to WorkAway, I'm at almost 1 month in New Zealand so far and have been able to have the most wonderful experiences between two WorkAways. I have done lots of yard work, chee... See more

Company replied

Rated 5 out of 5 stars

We are a warm and supportive host who enjoys working with children and creating a positive learning environment. We believe that learning should be natural, fun, and full of encouragement. Volun... See more

Company replied


Company details

  1. Homestay
  2. House Sitter
  3. Pet Sitter
  4. Travel Aggregator

About Workaway

Written by the company

Workaway is a sustainable travel community with over 50,000 worldwide opportunities for cultural exchange, working holidays, volunteering and house sitting.
It is set up to promote fair exchange, learning, sharing and friendship between budget travellers who want to give back locally, and welcoming hosts who can provide food and accommodation.

Hundreds of successful exchanges take place everyday globally, and 1000s and 1000s of reviews were left by travellers and hosts who have benefited from arranging their own Workaway since the site was first created in 2002, which only inspires us to keep going.

From meeting other like minded travel partners, connecting with hosts and learning about local communities around the world, to joining or hosting events near you, and requesting a reference letter to use for future job references... You can also browse through our blog to find more travel tips, resources and inspiration, and who knows, that could be you on your amazing Workaway adventure next!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Memorable & Unforgetable way to travel

Travelling with workaway is an excellent way to truly explore and understand other parts of the earth, its people and their culture. We highly recommend it!

December 15, 2025
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Reply from Workaway

We're glad you both feel this way!! Enjoy your future exchanges, Nat and Kest! 💖

Rated 5 out of 5 stars

That's so cool!

It's truly good to be here and now.

December 15, 2025
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Reply from Workaway

We love to hear that! There's truly no regret to living in the moment :p Thanks for the feedback, Arthur 🥰

Rated 5 out of 5 stars

Excellent experience as workaway hosts

We've had only two workaway experiences but both were great. It's a win win situation for both, hosts and workaways.

December 14, 2025
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Reply from Workaway

We're so happy to hear that! Thanks for being a part of the community, Heidi 🤩🫶

Rated 3 out of 5 stars

Hard to find a host

The App is good, but expensive and you iften don't find someone.

October 11, 2025
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Reply from Workaway

Thank you for sharing your feedback with us. We definitely agree that finding the right host can take a bit of effort and we're always working to make it easier. Here are a few quick tips we hope will help boost your success:
Try to apply with plenty of notice for popular spots, and filter for ‘Last minute hosts' on the Host list page if you're applying at short notice (less than 4 weeks in advance) to find listings with immediate availability.
We recommend adding details and photos of your skills to your profile and highlighting your abilities in messages to helps hosts see how you'll fit in. Check out more helpful advice here: https://www.workaway.info/en/info/workawayer/about-your-profile and https://www.workaway.info/first-contact-advice-en.html.
We aim to deliver great value through accessible travel options built on safety and trust, with 50k+ verified hosts worldwide, many Workawayers tell us it pays off through the immersive experiences and lifelong connections made, for less than a night's stay.
We're always here to help and if you need further guidance please don't hesitate to reach out to us directly anytime. We hope you enjoy your future adventures! 🌟

Rated 4 out of 5 stars

First experience as a host

First experience as a host and just for few days, but it was very good. The english couple that arrived enriched our days. We would have never met them if not for workaway.

December 13, 2025
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Reply from Workaway

Thanks for joining our community - we're glad you've enjoyed your first hosting experience!! Enjoy your future exchanges ;)

Rated 5 out of 5 stars

Super

Super! Recommend

December 12, 2025
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Reply from Workaway

We appreciate it!! Enjoy your future travels 🫶:)

Rated 4 out of 5 stars

explore the world

Traveling with Workaway is the best way to discover places, people and their culture; staying in their homes and sharing their daily lives can be an unforgettable experience.
Workaway gives you the opportunity to travel to the country of your choice at an affordable price.
I recommend Workaway to both young people and older people; you can always find a place where you can do some work that is adapted to your skills.
A great way to get out into the world, connect with it, and get to know yourself. Congratulations to Workaway; I recommend it to all my friends, But only for those who are open-minded and adaptable.

December 11, 2025
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Reply from Workaway

Hey there, we appreciate the kind feedback and we're happy to hear that you'd recommend us!:D Enjoy your future exchanges 🫶

Rated 4 out of 5 stars

We love meeting people of different…

We love meeting people of different cultures and generations, though there are a few troubled people who use the platform to eek our a life with little money

December 11, 2025
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Reply from Workaway

Thanks for taking the time to leave us feedback - we're glad you've met lovely people! Workaway is definitely a great tool to use for budget travellers, however, if you do happen to face any issues with meeting travellers, please feel free to reach out to our team 🌟

Rated 4 out of 5 stars

Had great experience

Everything of work away is very good except the price. It makes it unaccessible for many people.

November 20, 2025
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Reply from Workaway

Thanks for sharing your experience, Lorenzo. We're so pleased you've had a great Workaway experience. Our goal is to offer accessible travel options built on safety and trust, and for the cost of one night's accommodation to connect with 50k+ verified host worldwide, many Workawayers find it pays off through the enriching experiences and lifelong friendships they make through the site. If there's anything we can do to enhance your experience, please don't hesitate to reach out directly anytime. Happy travels!

Rated 5 out of 5 stars

Brilliant experience I had in Santa Ana…

Brilliant experience I had in Santa Ana Necoxtla working on building the Auberge. Great company and the staff were approachable and helpful. Instructions and safety guidelines were given in appropriate manners. Great food!

June 18, 2025
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Reply from Workaway

Thanks for the feedback, Kamran - sounds like an amazing time!!:D Enjoy your future travels 🫶

Rated 5 out of 5 stars

Two weeks in the middle of Denmark..

It was a really cool and adventurous first workaway experience. I had the chance to learn a lot about farm life and Denmark.

December 7, 2025
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Reply from Workaway

Sounds like an amazing time!! We're glad you enjoyed your first Workaway, Kayleigh :) 💕

Rated 5 out of 5 stars

Workaway has been very helpful…

Workaway has been very helpful for finding great volunteer opportunities. The app is very well structured and I can recommend it very much.

December 8, 2025
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Reply from Workaway

We're so happy to hear that, thanks for the kind feedback Antoniata!! 🥹💕

Rated 5 out of 5 stars

We have had great experiences with many…

We have had great experiences with many Workaways helping us out over the last few years and will continue to use them. It is such a great idea.

November 16, 2025
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Reply from Workaway

Thanks for sharing your experience with us, Amanda :D Happy hosting!

Rated 5 out of 5 stars

Great service

I met great people and had great experiences thanks to Workaway.

December 9, 2025
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Reply from Workaway

That's amazing to hear, Ana! Thanks for sharing your experience with us:) 🌟

Rated 5 out of 5 stars

Great way of meeting lovely people and sharing cultural experiences

Workaway has been a great way to share my world with people who are on a journey of exploration of new cultural experiences. It has been great to get help with my project and has helped to to be more focused on getting things done.

August 30, 2025
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Reply from Workaway

Thanks for sharing your experience with us Diane, and for being a part of our community! Happy hosting 🥰✨

Rated 5 out of 5 stars

Workaway Connection

Fantastic platform to connect travellers looking for a local experience and for hosts looking for extra help.

December 5, 2025
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Reply from Workaway

Thanks for sharing your feedback with us, Jennifer - we're happy to hear it! Enjoy your future exchanges:D ✨

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