World-of-Satellite Reviews 

I purchased a GigaBlue satellite receiver from World-of-Satellite. The purchase went smoothly and the receiver worked fine until it lost the few recordings I'd made. I contacted the supplier who identifed the problem which resulted in our swapping out the machine's hard disk drive. This effected a cure and I was a happy chappy! The support from World-of-Satellite was quick, friendly and professional and I wouldn't hesitate in recommending them. Oh, and the satellite receiver is good too!

Great service - quick and efficient

Messaged to ensure that item was in stock for next day delivery which I received confirmation and a reply back from Stef almost immediately, placed order immediately once confirmed, and received shipping information from DHL that the delivery had been arranged. Unfortunately delivery did not show next working day but this was purely all down to DHL and not store (1 Star for DHL) Stef has been chasing DHL to ensure delivery is received and keeping me updated along the way. Could not fault the store and the customer service and will use them again.

Excellent customer service
Always deliver on time .
Highly recommended

Great website. Quick delivery

Large product offer. Always fast shipping. Excellent customer service.

Ordered the new formuler z11pro max. This is an awesome iptv box, super quick and very stable. Really fast delivery and well packaged. Good Communication throughout many thanks

Quick delivery, superb products. Box purchased doing everything what I need and is quick, really quick. Happy days.....

The 4k stick arrived the next day after ordering the day before but the plug was not a UK 3 pin socket & I have to wait for a replacement.

Fantastic service bought a formuler box and received next day even on a Saturday will defo buy from here again

Fast and professional! Thanks

I've purchased my last two receivers from WOS.
Always been helpful and given excellent service together with a fast turnaround.

The few queries I've had, have been met quickly, and in a friendly manner.

I had bought a TivuSat receiver from World-of-Satellite several years back and on a couple of occasions I've contacted them for advice due to channel issues. Even after all this time, Stef went out of his way to point me in the right direction and got my issues resolved. Great after-care customer support! Thank you. 👍

I have been a World of Satellite customer for many years and have found them to be an excellent company and would recommend them to everyone.
Of course problems can and do arise and their expertise and quickness to reply is first class.
Thanks for such good service, and I will continue to use
your company for any of my future needs.

Fantastic company. I bought a satellite receiver from World of Satellite. After faultless performance for about 18 months or so I foolishly decided the receiver need an entirely unnecessary update. I made a horrible mess of the updating process. Thereafter it no longer booted and I was convinced it was bricked. But then World of Satellite came to the rescue. I posted the item to them and they fixed it and returned it back to me the same day. 100% FREE OF CHARGE. How good is that?

I have been buying from World of Satellite for a number of years. Originally for myself and in the last 5 years as a trade buyer.

Customer service and my overall experience with WOS is 5 star.

I am going to give world of satellite a 4 rather than a 5 because I had problems with a VU+ UNO 4K SE that I had purchased from them.
I was repeatedly told that they never go wrong, but that is not true.
After 4 days, 8 rebuilds and factory resets and more than 10 hours of effort, I got nowhere with the openvix support team despite sending them a point by point list of what I was doing and, when I complained, they closed my thread.
I finally went back again to world of satellite and they sent me some instructions to follow.
The instructions were slightly different to what I had been doing, but there was one significant and optional change to the skin (the bit that makes it look pretty).
To cut a very long story short, it is essential that you change the default skin when installing openvix, because the default skin crashes making the system unusable.
Why was I not told this at the beginning, why openvix is shipped with a skin that freezes and why support did not ask me to change it, is beyond me.
The problem was clearly not of my making and the solution was far from obvious to a person not experienced with this particular system.
FYI: I note that the default skin has been changed, but I have received no personal notification or apology from Openvix for their error and for chastising me on the forum, when I was right when I said there was a fault and for them not properly reading my step by step instructions which showed I was using the then default skin (when they never use the default skin themselves).
Also note, that I have 45 years IT experience of technically supporting a wide range of IT systems and managing teams assisting me!
I therefore know only too well that when you have a problem, performing a clean build and changing as little as possible is essential. Except in this case, where the default system was flawed.