World Fitness Australia Reviews 424

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

DELIVERY-prompt & as promised right to gym door PACKAGING-very well labelled & protected INSTRUCTIONS- reasonable in total assessment; great regarding order of process but diagrams cluttered & sign... See more

Rated 5 out of 5 stars

Delivery was fast, equipment was as described and has given me decent results for the time I've put in. Thank you!

Rated 5 out of 5 stars

Very happy with purchase and decision to go for the more expensive slate barbell - very solid, spins freely and hopefully lasts forever. Weight plates are as expected although I still have the new ru... See more

Rated 1 out of 5 stars

Terrible poor communication lost postage of item no sorry given to customer only excuses . Not very happy not answering email why and very rude . I wouldn’t go here again :( 0 stars they delete my las... See more

Company details

  1. Sporting Goods Store
  2. Fitness Equipment Store
  3. Fitness Equipment Wholesaler

Information provided by various external sources

Home gym , Gym Equipment , dumbbells , barbells, multi gyms, power racks, kettlebells, medicine balls, exercise equipment Treadmill, Elliptical, Cross Trainers


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

424 reviews

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Rated 1 out of 5 stars

I ordered a top of the range rowing…

I ordered a top of the range rowing machine, and it arrived not working. I purchased over one month ago, and it arrived with a USA power adaptor not suitable for use in Australia. Then I discovered the console was not working. I still have not received these two parts. Very disappointing.

November 13, 2020
World Fitness Australia logo

Reply from World Fitness Australia

Hi Shelley,

We apologise for the inconvenience.
We sent you a Australian power adaptor the next day once you told us.
The console was not working because it had no power.

Kind Regards,
Tom

Rated 1 out of 5 stars

Really bad experience with this…

Really bad experience with this organisation, and the follow up customer service left a lot to be desired! Complained about the pricing and poor customer service and was told there was nothing they could do, so I took my business elsewhere!

November 9, 2020
Rated 2 out of 5 stars

Poor customer service

I ordered a couple of XL Ybells and the product itself has a 5 star rating, however 1 of the items arrived with damage. The reason I gave them this score is because they tried to make me pay the cost for replacing the item and their returns policy states that when an item arrives damage they are responsible for the cost associated to replace the piece.

November 3, 2020
Rated 5 out of 5 stars

We have purchased 2 lge machines along…

We have purchased 2 lge machines along with smaller individual items, products were delivered within dates, prices have been competitive and products themselves have been high quality.
We are in queue to purchase more from this company and have referred them into friends.

November 3, 2020

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