Website easy to navigate, ordering simple. Have contacted them a couple of times and have always received a prompt reply, considering the situation in Israel at the moment their service has been exce... See more
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Great selection with great prices BUT would never shop here again=website did not filter (I was searching for knit kippah and had to go through 1,395 choices!) AND when you add to shopping cart and wa... See more
I have recently ordered various items from Judaica.com and am so pleased with my purchases. Could honestly not have wished for anything better. All of the products looked even better then advertised.... See more
I am so pleased with my choice of ordering from World Of Judaica. I have ordered several Judaica items to my new home in London and am very pleased with shipment time and competitive prices. I have... See more
Company details
Information provided by various external sources
World of Judaica is an Israel based company with a U.S. presence which brings together the old and the new, the traditional and the modern world of Judaica items. Our goal is to provide Judaica items for all of those special days and occasions celebrated throughout the Jewish year. We offer high quality, well crafted items from Israel. Founded in 2008, World of Judaica is a pioneer in the Judaica industry combining both retail items and education to provide the complete Judaica experience to all customers.
Contact info
Best customer service ever
Best customer service ever, products always arrive on time .
May 4, 2017
Unprompted review
The purple candle
The candle was beautifully made, long lasting and it came on time and very nicely packaged
May 4, 2017
Unprompted review
Poor Customer Support
Order total not recalculated correctly when items are selected to replace out of stock items. Poor communication when dealing with customer support.
May 4, 2017
Unprompted review
Reply from World of Judaica
Hi Tom,
We have contacted you via email to personally help you with the matter at hand.
Rest assured, a fast and efficient resolution is already underway.
Please be in close correspondence with regards and let us know if there is anything else we can do for you at this time.
Excellent Service and products!
May 4, 2017
Unprompted review
Order never arrived
Order never arrived. All phone calls and voicemail messages were ignored. No replies to inquiries about the order.
May 4, 2017
Unprompted review
Reply from World of Judaica
Shalom Peggy,
We already started the process to help track your parcel.
We are sorry for the inconvenience, however, the shipment goes out of out operational control after it leaves our facility.
Rest assured we will help you the best way until we arrive to a resolution on the matter.
Please be in close correspondence with us via the email we recently sent for quick processing.
Great products and packaging is great
Great products and packaging is great , I ordered anointing oil 5 pcd , everything was intact . I will order more !
May 3, 2017
Unprompted review
I ordered a shofar from them and I …
I ordered a shofar from them and I didn't receive any tracking information until I emailed and called several times. My order did end up getting to me, but it didn't come with kashurt certificate like it said it would, but I'm willing to give them another try. Hopefully this time my order comes with a tracking number and the kashurt certificate. Well see
April 30, 2017
Unprompted review
Reply from World of Judaica
Hi Stanley,
We have reached out to you via personal email to address the matters you've mentioned, we appreciate your kind understanding on the issues.
A soft copy of the Kashrut certificate for your shofar has been resent to you via email.
We thank you again for your patronage and we are happy to have you as a very valued customer in our company.
Let us know if there is anything else we can help you with at this point.
I ordered 3 pairs of shoes on the …
I ordered 3 pairs of shoes on the 27/03/17 and have sent 3 emails regarding where they are,, when they will be here and asking for someone to contact me about it and have had no replies at all. Am not happy with this service and would like for someone to get back to me in regards to my parcel.
April 21, 2017
Unprompted review
Reply from World of Judaica
Dear Kyle, I am sorry to hear about your order. However, I do believe you got our site confused with another one. We are an online store specializing in Judaica products. We do not sell nor have any shoes in our product galleries. Hoping you find a fast and friendly resolution to your predicament.
Thank you World of Judaica!
Ordered an IDF hoodie and am very pleased with it. Many thanks to Belle for the great follow up on my order.
April 19, 2017
Unprompted review
Reply from World of Judaica
Hello Astrid,
We want you to know that we are very much on top of your order concern and already opened a case to locate your parcel. We will update you as soon as we get a response from the courier.
We are sorry for the inconvenience, however, the shipment goes out of out operational control after it leaves our facility.
Please keep in touch with our latest sent correspondence so we can find a solution on the matter at hand as soon as possible.
Shalom!
Shalom!
Please assist in getting my tallit for order #27656402 and,
Black Kippah with 'Yechi Adoneinu' Hebrew Text in White from order #12583618.
I’ve paid & have not yet received both items.
My I also please have the tracking numbers for the above orders.
My phone number is 081 4484 673
Please get back to me
April 13, 2017
Unprompted review
Reply from World of Judaica
Dear Simphiwe,
World of Judaica thank you for contacting us and for the opportunity to assist.
We have sent you an email with the details in regards to your order, and rest assure we will keep you updated the entire process,
We aim to provide the best experience to all of our customers, and we hope we were able to assist in a satisfactory way.
Kind Regards,
Excellent service!
April 8, 2017
Unprompted review
Very good service and beautiful things to buy.
I recomend this on líne store, it is trustful and have an excelent costumers service.
March 27, 2017
Unprompted review
Beautiful Pendant
Beautiful pendant in original setting. Very much appreciated by my daughter
March 23, 2017
Unprompted review
will definitely be a repeat customer
The articles I ordered came beautifully packed. The quality is exquisite, no less than going to Jerusalem myself. The customer service is very polite and efficient to my requests. I definitely found my fave online Judaica store!
March 22, 2017
Unprompted review
Well done in every way
Good products,polite and kind customer service. Good service,worth of use.
March 22, 2017
Unprompted review
Incredibly helpful
When my item was not in stock I received an email detailing all similar choices that were in stock. Easy to email and contact and very fast service
March 15, 2017
Unprompted review
This is a great shop for judaica products
Always had good service and got beautiful products. Love it !!!
March 13, 2017
Unprompted review
This company have robbed us!! DO NOT ORDER ANYTHING FROM HERE!!
I ordered 17 x 5 sets of kippot from this company and they only delivered 17 kippot in total. I sent emails, left voicemails on their so called customer services support team and never got a response. Their chat online service was never open for conversations.
I went through the Paypal resolution centre and was advised to send back the 17 kippot to a US address. It cost me an additional £12 to return the item. Paypal couldn't locate the tracking number I had provided so they decided to close the case. Now I have been robbed of £77.80 in total. They have taken £65.80 and somehow they think they can get away with this. This isn't over until I get my money back!!!!
Made a big mistake and advise anyone from the UK to stay clear from this site.
March 3, 2017
Unprompted review
Reply from World of Judaica
Shalom Melanie!
We already opened an internal investigation with regards to your order quantity issue.
Your case has been assigned to our best agent who will give you one on one assistance.
We have already reached out to you by personal email to help find a friendly and fast resolution on the matter.
Rest assured your case is on our top priority list.
World of Judaica Customer Service
Live Chat: Monday-Thursday 9am-6pm IST
Fax: 1-415-796-0876
Email: support@worldofjudaica.com
BEWARE scam site- ripoff-items never sent, no money returned
it is so sad to see an apparently israel-based company stealing . but who know which country they are really in and who is behind them?
we order an expensive silver megilla case. nothing sent. no reply to emails or phone calls. live chat is never online.no messages left . now hundreds of dollars down and unable to reach company to get our money back. PLEASDE DO NOT BUY FROM THESE SCAMMERS
March 1, 2017
Unprompted review
Reply from World of Judaica
We are very sorry to hear about the issues encountered with regards to your order.
As for the customer service delay in correspondence, we will assign an agent to handle your case personally and with top priority.
Please provide us with your order number and so we can find a friendly and agreeable resolution as soon as possible.
World of Judaica Customer Service
Live Chat: Monday-Thursday 9am-6pm IST
Fax: 1-415-796-0876
Email: support@worldofjudaica.com
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