Good communications and timely notifications regarding delivery. The roses were well protected and packed. Considering the adverse weather conditions, the plants are quite healthy, with minor sunburn/... See more
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Review summary
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Order processing was efficient. Rose plants were smaller in size than I expected though they were in healthy condition. They started to bloom two weeks after I planted in large pots as I am still con... See more
Company replied
Delivered quickly and packaged well. One issue us delivery man. He was late no update to me and I contacted company about it and got nowhere. The stated it could be delivered up until 9pm but time sl... See more
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Order was quickly delivered but the package was damaged and one of the rose was laying on the ground on its side. We were not at home as we received an email less than an hour before the package was d... See more
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Company details
Written by the company
World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.
Contact info
Eventus House, PE6 8FD, Market Deeping, United Kingdom
- 0844 502 0511
- cs@worldofroses.com
- worldofroses.com
4.3
Excellent
5K reviews
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Consistency
We’ve used World of Roses several times over the past year. Recently, we ordered two roses—one was delivered, but the other went missing. When we reported this to World of Roses, we had to argue with them to prove that only one rose had arrived, which was backed up by the delivery notification. We’re still dealing with the issue.
July 30, 2026
Reply from World of Roses
Hello,
We appreciate you sharing your recent experience with us. We understand your frustration regarding the missing rose and the difficulties you encountered in resolving the delivery discrepancy. We are actively looking into this matter to ensure a smoother resolution for you.
Kind regards,
World of Roses Customer Service
Delivery was slow and not advised until…
Delivery was slow and not advised until the actual day.
Plants were small for the price
July 30, 2026
Reply from World of Roses
Hello,
We appreciate your feedback regarding the delivery and plant size. We are reviewing our processes to improve communication and product descriptions.
Kind regards,
World of Roses Customer Service
Lasting memory
The name and rose was given in memory of a special friend who passed away
It was everything I expected
Well packaged and will look lovely when in full bloom
July 22, 2026
Reply from World of Roses
Hello,
We are so touched to hear that the rose holds such a special meaning for you, commemorating a dear friend. We are delighted it met your expectations and will bring beauty when it blooms.
Kind regards,
World of Roses Customer Service
Beautiful rose
Really easy to order, the rose i wanted. Beautiful rose, well established and healthy. . Well packed and great price. Definitely recommend
July 22, 2026
Reply from World of Roses
Hello,
We're so pleased to hear that ordering was easy and that you received the rose you wanted! We're glad it arrived beautiful, well-established, and healthy, and that you found the price great.
Kind regards,
World of Roses Customer Service
Amazing service & gift wrapped…
Amazing service & gift wrapped beautifully.
A really lovely rose & great gift.
July 22, 2026
Reply from World of Roses
Hello,
We're delighted to hear you received amazing service and that your gift was beautifully wrapped. We're so glad you found the rose lovely and a great gift.
Kind regards,
World of Roses Customer Service
Customer focused company
Easy to order and kept informed of delivery date. The plant was well packaged, in good condition and arrived without any damage to the outer casing.
Would definitely order from World of Roses again and recommend to family and friends.
July 28, 2026
Reply from World of Roses
Hello,
We are so happy to hear that your ordering experience was easy and that you were kept informed about the delivery. It's wonderful to know your plant arrived in excellent condition. We truly appreciate your recommendation!
Kind regards,
World of Roses Customer Service
Easy order kept informed
Very pleased with the whole process from start to finish. Easy to order and delivery to address required, was kept updated on the delivery at all times very pleased with service
July 2, 2026
Reply from World of Roses
Hello,
We're so pleased to hear that you had a positive experience with us from start to finish! It's wonderful to know that ordering was easy and that you were kept well-informed about your delivery. Thank you for your kind feedback.
Kind regards,
World of Roses Customer Service
Arrived in good condition and perfect…
Arrived in good condition and perfect delivery service
July 28, 2026
Reply from World of Roses
Hello,
We're delighted to hear that your order arrived in good condition and that you were pleased with our delivery service. Thank you for your positive feedback!
Kind regards,
World of Roses Customer Service
Rose is fine, but took far too long to reach recipient
My friend is very delighted with the rose plant, which she says is lovely. And that's what's important, really.
What was disappointing is that it took ages to come through, and I'd paid a lot of money for postage. I expected it would be with her within a few days, and it wasn't. When people are bereaved, comforting gifts that show you care are important and need to be there asap, not a week plus after they've been ordered.
July 20, 2026
Reply from World of Roses
Hello,
We appreciate you taking the time to share your feedback. We are glad to hear your friend is delighted with the rose plant. We sincerely regret that the delivery took longer than expected, especially given the sensitive circumstances and the importance of timely comforting gifts. We understand your frustration regarding the postage cost and the delay. We are actively reviewing our shipping processes to ensure a more efficient and prompt delivery experience for all our customers, particularly for those occasions where speed is essential.
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We're so happy to hear you found our website easy to navigate and our offerings to be of good value. We appreciate your kind words!
Kind regards,
World of Roses Customer Service
Beautiful Rose in great condition
Beautiful Rose in great condition. Well packed. Arrived in time stated
July 27, 2026
Reply from World of Roses
Hello,
We're so happy to hear that your rose arrived in great condition and on time! We appreciate you sharing your positive experience with us.
Kind regards,
World of Roses Customer Service
Potted Rose
I am very happy with the potted rose that I ordered. It is very healthy and full of buds. The ordering process was easy. The rose was delivered on time & as advised.
Very happy & would purchase further roses from them.
July 27, 2026
Reply from World of Roses
Hello,
We are so happy to hear that you are pleased with your potted rose! It's wonderful to know that the ordering process was easy and that your rose arrived on time, healthy, and full of buds. We truly appreciate your kind words and look forward to helping you with future rose purchases.
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We're so happy to hear you had such a positive experience with both our product and customer service. We truly appreciate your kind words!
Kind regards,
World of Roses Customer Service
Anniversary rose
The. Rose was ordered for a special anniversary arrived in good condition boxed hessien sack around roots with a ribbon and a card inscribed as requested.the delivery was within 5 days . perfect thanks 👍
July 24, 2026
Reply from World of Roses
Hello,
We're so happy to hear that the rose for your special anniversary arrived in perfect condition, beautifully packaged with the requested card. We're glad the delivery was prompt. Thank you for your wonderful feedback!
Kind regards,
World of Roses Customer Service
Very good experience
Ordered a rose. It arrived quickly, well packaged and healthy. Growing very well after 2 months in the garden
May 27, 2026
Reply from World of Roses
Hello,
We're so pleased to hear that your rose arrived quickly, well-packaged, and healthy! It's wonderful to know it's thriving in your garden after two months. Thank you for sharing your positive experience.
Kind regards,
World of Roses Customer Service
Whilst it is a bit more than I usually…
Whilst it is a bit more than I usually can afford for flowers, as this was a gift and living plant, it will be a gift that keeps on giving. It was delivered on the day I asked and have been told it has already started budding. I chose the specific rose as a platinum anniversary gift for my grandparents 70th Wedding Anniversary as it had a name to match the occasion. When thinking of prices, be mindful of the amount of time staff have had to nurture it to get to that stage.
July 17, 2026
Reply from World of Roses
Hello,
We are so pleased to hear that our plant was the perfect gift for such a special occasion! It warms our hearts to know it's already budding and will be a lasting reminder of your grandparents' 70th Wedding Anniversary. We truly appreciate your understanding of the care and effort our team puts into nurturing each plant. Thank you for your wonderful feedback.
Kind regards,
World of Roses Customer Service
The service was really quick and the…
The service was really quick and the rose is absolutely beautiful. I would highly recommend the company my friend who I bought the roast for was absolutely thrilled as was I so thank you very much. I would never hesitate again to order.
July 16, 2026
Reply from World of Roses
Hello,
We are absolutely thrilled to hear that the service was quick and that the rose was beautiful! It's wonderful to know that both you and your friend were so pleased with your order. Thank you for your kind words.
Kind regards,
World of Roses Customer Service
Great service -
My 2nd recent purchase of personalised roses - & extremely pleased with the presentation & service. Top marks!
July 23, 2026
Reply from World of Roses
Hello,
We're so pleased to hear that you are extremely happy with your second recent purchase of personalised roses, and that both the presentation and service received top marks! Thank you for your wonderful feedback.
Kind regards,
World of Roses Customer Service
Rose was beautiful and delivered bang…
Rose was beautiful and delivered bang on time - thank you.
July 16, 2026
Reply from World of Roses
Hello,
We're so glad the rose was beautiful and delivered on time! We appreciate your wonderful feedback.
Kind regards,
World of Roses Customer Service
Beautiful healthy rose very well packed
July 16, 2026
Reply from World of Roses
Hello,
We are delighted to hear that your rose arrived in beautiful and healthy condition, and that you were pleased with our packaging. Thank you for your wonderful feedback!
Kind regards,
World of Roses Customer Service
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