WorldSoccerShop Reviews 1,333

Avoid at all costs!! Ordered a jersey adidas top for my son 8 weeks ago. Received the wrong colour top after 5 weeks. Been contacting seller and then been promised text back and Excuse after excuse no refund and no shirt.

I ordered a jersey months ago from this website and it arrived defective. You would like to believe with the amount of time they had to prepare the order everything shouldve gone smoothly. Definitely NOT! My jersey was missing a number and wrong size! Not to mention when I called customer service they gave me no solutions. Im never ordering from this site again.

I made an order over a month ago, I received a confirmation email and a tracking number, a month later the tracking number says they are waiting to receive the item from the seller!
I have had email communication with the company and they have made many excuses including it was a public holiday etc! I was then told I would receive them last week! And yet again nothing! I have requested a refund and they are no longer replying to my emails! Do not buy from this company they are scammers!!

Bummed to see the bad reviews, I should have looked at these before!
I ordered a couple of shirts from them over a month ago as a gift and they are yet to ship. I emailed them with the order number and they told me that they had to print the “Liverpool” shirt and it would be on its way shortly. However, I didn’t order a Liverpool shirt! I ordered USA and Tottenham! I emailed them again, and their response was as if it was the first time hearing from me. I messaged them a THIRD time and they said “ Unfortunately, we are going to need a little more information from you to be able to locate your order. If you wouldn't mind, please contact us with…“.
What!?!? I have you my order number all three messages and all of a sudden it’s not enough?? Also my email is my first and last name.
Will I ever get my order!?!! The world may never know.
10/10 not ordering again.
Order number 423697356

UPDATE: I was able to get ahold of some one in customer service, Nayeli I was very transparent about the current status of the order as well as the next steps. Also thank you to David F. who answered my original review and was extremely considerate, concise and informative with the status of the order. They even went above and beyond and left a message apologizing and ensuring it was on its way. Big thanks and a display of excellent customer service. Thank You!

Original review: I ordered a custom Jersey which I was extremely excited about to gift and its been about a month without a single update. Is it coming?I will never know because it is imposssible to reach anyone. Tried the phone, email and hoping to have some luck here. Order number 423806489.

Ordered a soccer jersey two months ago, and it still has not arrived. Got a tracking number, but nothing since. Have tried reaching out for assistance but no response. Think I’ve been scammed. Do not work with this company.

I order à pair if shoes from them and I receive a tracking number who doesn’t work when I try to see update of where my shoes are so I have no idea if I’m gonna receive them very unprofessional from them that I cannot see if my item was shipped I don’t even know if I’m gonna receive them it’s Bein 2 weeks since I haven’t got knew my order number is 423721570

Stocked items and shipping time is not accurate.

Ordered a pair of size 15 us men’s tiempos and I paid 40 dollar’s delivery ordered on the 22 nd of July and haven’t got a single update
It was supposed to be delivered late august been waiting a month and half
I’ve also emailed twice and haven’t got a response

Any answers ?

I have a question about my order. I placed an order for 3 jerseys on the 29th of July. It has said it's been processing since then and I would just like to know the state of the order. I emailed customer service however I have yet to receive a response. I would like to know if everything is okay.
Order Number: 423163318

Very poor quality jerseys and shipping took over a month! DO NOT BUY FROM HERE!

Absolute garbage material. I ordered 3 Barcelona jerseys and sweaters. And it’s the cheapest quality material and the Barcelona logo is a sticker. Garbage.

I had to return 2 ítems of an order I placed. The process was simple but a bit harsh at the begining. The other ítems on my order (all football Shirts) were fines.

My delivery was right on time, excellent quality, prompt customer service, would definitely buy here again, glad i didn't get carried away by the bad reviews!

More of a question, The new barcelona jersey is available in 3xl will it be us/uk sizing or will it be like china and to small, before i order ?

I ordered a jersey from here, and I was going to get two. They had my size, but they didn't have my cousins size. So I ordered from here, and the other jersey I got from Lids. Both jerseys I ordered on the same day, WSS 1st then I ordered from Lids. My cousin has already received his jersey, he got it on Wednesday, this week. I won't be getting my jersey till next Tuesday. I get that the pandemic has changed the shipping game, but I'll be honest. I wish I would of ordered my jersey from Lids as well. Moving forward, I will no longer be purchasing anything through WSS. I spoke to a Brittaney via email, she was no help at all, and then I got an email from Jonathan, as Im just going to refuse the package. So now I got to order it from Lids, and I'll just wait patiently a bit longer, I mean heck, I bet I'd still get the jersey from Lids before WSS's even gets to me. That'd be sad. Anyways, my recommendation, is to not buy from WSS, but get your jerseys from a different source. These guys suck, can't even refund the shipping, yeah will now you can refund the whole order, as I said, I'll be refusing the package at the doorstep.
Order# 74890980686369880035 (FedEx)

Order# 422487699

Edit: David I have a question, so yesterday, you told me that the order should of arrived today, and what do you know, of course nothing. I'm not surprised however. So tomorrow will be 2 weeks exactly from the date of order. When I refuse this package, what, am I gonna have to wait two weeks to have my funds back in my account. I mean seriously, this is the worst experience I've ever had to deal with. This is really ridiculous, man you guys should be ashamed of how y'all do y'alls business. I really hope for future customers sakes, that you guys up y'alls delivery service, because this has definitely been the worst.

Edit: 16 June, Thursday
David, it's now been two weeks, still no jersey. This is ridiculous, I need my money back asap, and I don't mean in two weeks, I need it asap. I've sent the last customer service representative that made contact with me through my email, so get it done. You know I will say this, I've shopped with y'all in the past, and I've never, ever had an item ever take more than two weeks to get to me, oh and FedEx, yeah they may have lost the order, I can't see any details from their webpage. Y'all need to figure out y'alls shipping, cause no one should ever have to wait two weeks for an item that was in stock at the time of purchase.
AJ B.

I would like to refund my order. My order number is 422487570. I would like my money back asap. I’m also Canadian so I paid in CDN. The total was $373.10

The worst experience ever. Do not order from this website.

To Canada in under 7 days even with FedEx carrying most of that wait time. Beautiful Jersey. Authentic as promised. It fits perfectly and I am pleased with the purchase. Will order again.

I ordered some soccer cleats and i got the tracking number but i dont know who the carrier is. I'll give a 5 star if y'all tell me who the carrier is.
They told me my carrier thanks