Estimated ship times are intentionally misleading. Products that say 2-3 days or in stock often take weeks to months to actually ship. If you’re looking to order a World Cup jersey with customization... See more
Company replied
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See what reviewers are saying
Brilliant website browsing and ordering experience. All charges were straightforward, and I am confident I will be getting exactly what I ordered. It's nice to know that I am getting something amazin... See more
Been using WSS for a long time. Always had a good experience. Prices were competitive, item shipped fast, and item safely arrived on time. I've used World Soccer Shop many times and have never been d... See more
Seems like there has been a breakdown somewhere. Evidently few of us got our Christmas orders. When I ordered, both items showed “in stock.” Site said order by dec 18 for Christmas delivery to Maryl... See more
Company replied
Company details
Written by the company
WorldSoccerShop.com is the premier online store for soccer fans and players with the largest selection of officially licensed club and national team jerseys as well as soccer cleats, jerseys, and more for the active player. Powered by Passion!
Contact info
101 25th Street North Suite 105, 35203, Birmingham, United States
- 1-800-277-7255
- info@365sport.com
- worldsoccershop.com
2.8
Average
1K reviews
Replied to 62% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Football Shirt Order
Ordered a football shirt 3 weeks ago and still not arrived. I have sent an email and no response and tried to call but can't get through.
I have only received an original email confirming purchase, heard nothing else.
I am now beginning to doubt this store and they have taken my money.
Order number was 27694
Just found this at bottom of order confirmation
Thanks for using worldfootballshop.co.uk!
July 21, 2020
Unprompted review
Reply from WorldSoccerShop
Unfortunately that is not one of the World Soccer Shop order #'s. They are not affiliate with World Soccer Shop. Can you send me the URL of the site you place the order so I can try and have them shut down? As you can see from other reviews, there are many people ordering from this scam site.
Becky,
Please send me your order # and I can look into it for you. Unfortunately we have found that some people have ordered from sites that look like World Soccer Shop but that are not. The only World Soccer Shop site with official gear and great service is - https://www.worldsoccershop.com/
David F
I ordered a football kit for my…boo
I ordered a football kit for my grandson birthday Back in the beginning of June and I can’t believe I’ve still not received it his birthday next week and no kit can’t believe it’s taking so long I’ve messaged loads of times and they keep saying it be with you soon
July 19, 2020
Unprompted review
Reply from WorldSoccerShop
Billie Jean,
Sorry for the issue with your order. Please send me your order number and I can look into the problem. David F
moderate online sales rate ...i like to…
moderate online sales rate ...i like to order my sport kitts from worldsoccershop.com..good site to purchase any sport kitt
July 19, 2020
Unprompted review
Be careful what you order from them !
Be careful what you order from them !! I ordered an authentic jersey and PAID for an authentic jersey but they sent a replica instead and never answered me about my concerns.
July 3, 2020
Unprompted review
Reply from WorldSoccerShop
Monique,
Please send me your order number and I can look into the order and make sure you receive what was ordered.
David F
Poor communication
No Email confirmation of purchase and no chance to speak to customer services. Can someone contact me please. Order 27036
July 1, 2020
Unprompted review
Reply from WorldSoccerShop
Headchef7, please send me the URL from the site you ordered. 27036 is NOT a site affiliate with World Soccer Shop. Many sites try to replicate our look but can't replicate our service. David F
I ordered a borussia dortmund away…
I ordered a borussia dortmund away shirt on June 9th, my order number is #23698. I understand that with the virus shipping will be delayed but i haven’t received any information regarding the order. I would just like some reassurance on this and maybe a way to track my order, please.
June 20, 2020
Unprompted review
Reply from WorldSoccerShop
Joe,
#23698 is not a World Soccer Shop order number. You may have inadvertently ordered from a competitor site (many which are designed to look like WSS). Can you please send me the URL so we can evaluate if they are using our images and copy? We work to have sites using our creatives remove them so as to avoid confusion. Please visit our site to if you still need a jersey - https://www.worldsoccershop.com/
My son ordered a pair of Liverpool FC…
My son ordered a pair of Liverpool FC New Balance home shorts #22285.
This was on 31st May and it’s now 16th June and have heard nothing.
June 16, 2020
Unprompted review
Reply from WorldSoccerShop
Sue,
#22285 is not one of World Soccer Shop's invoice or SKU numbers. Can you check to make sure the order was with World Soccer Shop?
If you don't mind please send me a link to the site. There are some sites that try and copy our look but don't provide the best service.
Never order from this site been waiting…
Never order from this site been waiting for parcel for over 7 weeks
June 8, 2020
Unprompted review
Reply from WorldSoccerShop
Jo,
Please send me your order # and I can look into your order. I know we have had issues with copy-cat sites that are not shipping as fast as we aim to.
David F
I ordered several items
I ordered several items. One arrived, but the other items were delayed again. My order emails come from info at 365sport.com. 416389896
June 2, 2020
Unprompted review
Reply from WorldSoccerShop
Susan,
Sorry again for the delay. The Laser shorts are on back order. They were scheduled to be delivered the first or second week of June although shipments have been delayed due to covid-19. They will shop out as soon as they are received.
If you have additional questions it may be faster to call customer service for updates . The number is - 1-800-277-7255
Thanks for your patience.
S,
What is your order # and I can check on the status.
Order update
Can someone please update me on order number 20063? More than 2 weeks now with no update. Thanks.
June 1, 2020
Unprompted review
Reply from WorldSoccerShop
Unfortunately, 20063 is not a World Soccer Shop order #. Please confirm the site the original order was placed and request additional information.
Still waiting on my order after nearly…
Still waiting on my order after nearly 2 weeks, not received any updates and the phone number cuts off. Order number 20457
May 30, 2020
Unprompted review
Reply from WorldSoccerShop
Please send me your order # and I can look it up. I know there are some copy cat sites that looked like ours but are not associated with our company.
I had a order of the as Roma 3rd kit…
I had a order of the as Roma 3rd kit 19/20 with Džeko on the back and a serie a patch but i didnt get the serie a patch on it.
Order #2007
May 27, 2020
Unprompted review
Reply from WorldSoccerShop
Ermin,
Unfortunately #2007 is not a World Soccer Shop order number. It sounds like you ordered from one of the many sites that try and copy our look but can not copy our service or quality merchandise.
I ordered predator 20 pro goalkeeper…
I ordered predator 20 pro goalkeeper gloves blue and red. I never got the email that confirms the order. So I cant track it either. I ordered them 4 days ago and I don't know if they even shipped.
May 26, 2020
Unprompted review
Reply from WorldSoccerShop
Diana,
Sorry for the issue with your order. Do you have the order # from when you placed the order? I can help look it up with that information. What name was the order made under? It may be easiest to call or email customer service - 1-800-277-7255 or info@365sport.com - as they can look up order with other information tied to the order.
Still waiting for my order after 2…
Still waiting for my order after 2 weeks, no email updates and customer service number goes to automated message and then cuts off
May 21, 2020
Unprompted review
Taken the money out of the account(£53)…
Taken the money out of the account(£53) and still no football shirt over a week later. Customer service phone rings off and email option comes up with an error message!!!! Not impressed.
May 19, 2020
Unprompted review
Reply from WorldSoccerShop
Damian,
Sorry for the problem with your order. Please send me an order # and I can look into it.
David F
Thank you for your response David F
Thank you for your response David F, my order number is 416225335
May 18, 2020
Unprompted review
Reply from WorldSoccerShop
Mick,
Sorry for the trouble getting the Palmeiras jersey to you. We don't have any control over customs charged at the border. If you do not accept the jersey it will be returned.
Good quality sneakers
Good quality sneakers. I bought my soccer and sneakers , I use both of them at least three years
May 10, 2020
Unprompted review
Ordered a liverpool away shirt and im…
Ordered a liverpool away shirt and im pleased with it , took a little longer to come than other shops but they responded to my emails and even refunded the delivery charge, so overall was happy with world football shop
April 25, 2020
Unprompted review
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