I am a frequent car hirer and this company saves me a lot per year. Their service is impeccable and always very fair. They never try to find something to avoid paying you the correct amount of the... See more
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Company details
Written by the company
We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.
Worldwide Travel Insurance - Specialist cover
Written by the company
- Having trouble getting insurance? Let us help!
- We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!
Contact info
The Business Centre, 1-7 Commercial Road, TN12 6YT, Paddock Wood
- +44 (0)1892 833338
- sales@worldwideinsure.com
- worldwideinsure.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 1 week
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very efficient helpful
Excellence insurance provider
Have used this company for many years for covering hire car insurance and the ease for renewal and any query’s is excellent. I’ve only ever had to use them once for a claim and it was very easy and straightforward. A1 experience.
Very professional
Very professional, great customer support, quick reactions. Changed starting date of a contract without any additional hassle.
Lady dealing with my queries was very…
Lady dealing with my queries was very helpful and she was very well spoken which was a pleasure to hear
Car rental Excess insurance renewal
Great service. Friendly and helpful. My excess insurance renewal was sorted in no time.
I've had a couple of claims and they were paid out within a month.
You need to keep your signed rental agreement, and photos of the car out and in.
Always easy to renew our policy even…
Always easy to renew our policy even with medical conditions. And lovely to speak to a "real" person.
Good value and easy to deal with
Very friendly and efficient service
Fast and perfect reply and solution to…
Fast and perfect reply and solution to our problem.
Very good customer support
Great value for money and great customer service
They say you never know how good your insurance cover is until you need it. Unfortunately, I had to claim on this policy. I had the cash in my account within 2 weeks with no hassles - really an easy online process. The customer service is top notch as well, for both the little things and the big ones. I would recommend (and have already to my friends).
Great insurance policy at a fair price…
Great insurance policy at a fair price and customer service departament very attentive and problem solving.
I have been insured for years now, and I highly recommend it.
Staff was outstanding and very…
Staff was outstanding and very professional and knowledgeable!
100% recommended
Purchased policy online smoothly. Sadly had to make a claim shortly after. The proces was straightforward. The company needed some evidence which is understandable , all done online. My claim handler Syazwan was very helpful and attentive. Highly recommend buying this insurance rather than car hire companies which are way more expensive. The only difference is you will have to pay excess with your own money and then claim it back but still worth it and paid back in full. Thanks
Straight forward renewal process
Straight forward renewal process. Plenty of payment options.
Straightforward to set up
Straightforward to set up, pleasant and helpful staff, good value.
I have a great experience with WTI
I have a great experience with WTI, where I am a client over last 4 years. Their customer service and their responsiveness is excellent. I also had a claim already, which was handled to my highest satisfaction.
Quick and accurate handling
Website failure
Using their website to apply for an extended car-hire insurance. After leaving all the person details including the creditcard information, the system can not access the secure payment system and refuse the process. So tried twice with the same result. And where are now all my person data being stored??!! Really bad experience, the way of getting hacked and robbed via a creditcard!!
Why does websites like this not work just correct!!! Or, at least give the user a clear description of the error.

Reply from Worldwide Travel Insurance
A Good Company
Very easy to renew my policy, the person I spoke to was very knowledgeable and helpful.
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