Ordered a suit online but was unsure about sizing so sent an email to ask. Kieron was so helpful and friendly - responded instantly, offered suggestions and even managed to find the exact size we want... See more
Company replied
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Ordered a suit online but was unsure about sizing so sent an email to ask. Kieron was so helpful and friendly - responded instantly, offered suggestions and even managed to find the exact size we want... See more
Company replied
I needed some new Secrid products and this site had the largest selection so ordered a Card Protector and Mini Wallet online. Both items were individually wrapped, came with a separate bran... See more
Company replied
Excellent service. Had a query about my purchase, they replied almost immediately when they opened the next morning. A personal email from a real person, not an automated reply. You don’t get cust... See more
Company replied
The staff at Woven were excellent, really helpful and nothing was a problem to get the suit just right and fitting perfectly before my recent wedding. Definitely would recommend and looking forward... See more
Company replied
Woven is an award-winning Gentlemen's Outfitters situated in the heart of Durham City and was born out of a desire to have a more personal approach to men's fashion. We offer a diverse range of tailoring, casual wear, accessories & footwear; alongside wedding packages, suit hire & bespoke made-to-measure services. The woven workshop also offers clothing alterations and dry cleaning all under the same roof. As an independent retailer, we pride ourselves on our customer service, for which we have won numerous awards. We are immensely proud to say we have gained over 15 different retail awards, including Durham City's Retailer of the Decade, Independent business of the year and Family business of the year.
21 Elvet Bridge, DH1 3AA, Durham, United Kingdom
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A lovely shop with fabulous clothing and very friendly staff. This time I bought on line and the clothes arrived safely, well packaged and with a total reassurance of dealing with a business who are totally committed to customer satisfaction.

Reply from Woven Durham
Outstanding service from start to finish, outstanding quality of the suits aswell. Everyone in the company was willing to get the extra mile for me. Really refreshing experience and will definitely recommend woven to friends and family. Best plave for suit purchase/hire in the north east.

Reply from Woven Durham
Quality staff, quality clothing. Nothing was a problem.
Wrong size shoes? No problem!
Extra shirt, the very next day? No problem!
We would definatley recommend Woven !!

Reply from Woven Durham
Great staff and a classy shop with a great unique choice.

Reply from Woven Durham
Ordered a really nice 3 piece suit and it arrived quickly. Had to return to jacket due to ordering the wrong size and the customer service at Woven is fantastic. We got our wedding suits from Woven 5 years ago and now it is the only place we would consider buying a suit from!

Reply from Woven Durham
Nothing went wrong, good item. I just don't like the idea of Trustpilot. It gives a false impression.
Isn't it enough to have the product and not send it back beecause it is good?
Trust pilot is a false indication of a service. Anyone can paint something rosy by getting friends to extol the virtues. The less all this business the better. It's just buying and selling not appraisal of a moon probe.
I do not want you to set up an account under any circumstance

Reply from Woven Durham
Brilliant service from Mary and the team today… kindly fitted us in and the quality of repair is superb… EXCELLENT value for money. Would highly recommend

Reply from Woven Durham

Reply from Woven Durham
Amazing kind and caring staff. My son with autism, was offered an excellent amount of service. Chris let Jack go into the store early to get his suit adapted. Because of this Jack avoided the crowds of shoppers, this would of been something that would of caused a large amount of distress to Jack.

Reply from Woven Durham
I can’t thank the girls at Woven alterations enough outstanding service! Mary went above and beyond reconstructing my full suit ahead of my wedding - She was absolutely fantastic!

Reply from Woven Durham
Very knowledgeable staff who go the extra Mike to help. Super selection of menswear .Highly recommended!

Reply from Woven Durham
Good quality but images on the website look different to the actual product.

Reply from Woven Durham

Reply from Woven Durham
Easy to use website, fast and well packaged, and most importantly excellent quality product (jacket).
Would definitely recommend

Reply from Woven Durham
Customer service is excellent! I had a top to exchange for a smaller size, it was reordered, and within 3 days it was ready to collect. The staff are very helpful and knowledgeable.

Reply from Woven Durham
A cut above every other suit shop I've visited - great customer service, very friendly professional and informative as well a great range of suits and accessories to choose from.

Reply from Woven Durham
Such a lovely shopping experience, superb customer service and high quality merchandise. Highly recommended ⭐️⭐️⭐️⭐️⭐️

Reply from Woven Durham
Brilliant shop. Staff are great and the suits were amazing quality. Everyone looked great at my wedding.

Reply from Woven Durham
Perfect service- found my wedding suit in stock, right size and it was immediately dispatched and delivered ahead of expected date - with a suit carrier and real care and attention to the packaging - faultless and Thankyou Woven Durham team I’ll be revisiting any time I need a wardrobe refresh

Reply from Woven Durham
Arrived within the estimated time and the item was in very good packaging.
Being Gabacci the jumper is of excellent quality.

Reply from Woven Durham
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