Ordered 4 custom car reg plate keyrings on the 19th April all arrived today Tuesday 23rd April, absolutely amazing quality and exactly how I wanted them. Contact with seller was perfect and delivery w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wanted a special memorial decoration for my nieces tree,as she lost her dog several weeks ago,which upset us all but her the most.Wow hadn't done one before so I sent thm a picture of the dog and w... See more
Company replied
I ordered a personalized 3D car reg keyring and it’s both amazing quality and amazing value for money. I opted for the cheapest delivery option and was prepared to wait much longer for it to come howe... See more
Company replied
The products are fantastic, such high quality! Couldn’t believe how quick they got delivered too! Ordered on day and was here the next - what a fantastic service! Looking forward to making further pur... See more
Company replied
Company details
Written by the company
All of our products are made from high quality materials and hand made in the UK. Our products include door plaques, cake toppers, magnets, keyrings and more! If you have purchased one of our products, please leave us a review. Thank you.
Contact info
PO Box 6734, CV349SE, Warwick, United Kingdom
- info@wow-creations.uk
- wow-creations.uk
4.8
Excellent
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from WoW Creations UK
Thank you for your order and for taking the time to leave a review - glad to hear that you were happy with the product.
I was a bit disappointed when my key…
I was a bit disappointed when my key rings arrived I was expecting them to be soft bendy but instead they are rigid which I think will be easily broken
February 11, 2021
Unprompted review
Reply from WoW Creations UK
Thank you for your order and for taking the time to leave us a review Diane.
I am very sorry to hear that you were not happy with the key rings that you ordered. It does state in the description of the number plate key rings that they are made from PLA which appears as a hard plastic.
We do a lot of testing on these as we don't want them breaking. We have not had any complaints of them breaking recently as we have made them as strong as possible. If there are any problems with them breaking then we are happy to look into this and replace if necessary.
Amazing company
Wow is their name and wow what amazing products and people, great communication they were very happy to help me with my request and made a design for me to look at very fast this is the 3rd time I have ordered from them and each time they have been fantastic. I will be back again!!
February 8, 2021
Unprompted review
Reply from WoW Creations UK
Thank you so much for your order and your review Michela, and thank you for letting us make this custom order for you 😁
Great product
Great product. My son loved his keyring. Arrived quick for a personalised item. Will buy from here again.
February 1, 2021
Reply from WoW Creations UK
Thank you so much for your order and for taking the time to leave us a review - it's great to hear that your order arrived quickly and that you were happy with it 😊
Reply from WoW Creations UK
Thank you so much for your order and your review Louise - glad to hear that you were happy with it 😁
Fantastic service from start to finish
Fantastic service from order to delivery was exceptionally quick considering pandemic and mid December when I placed the order. Quality of product was also superb. These were ordered as extras for both my sons Xmas. They were really pleased with them too.
January 20, 2021
Unprompted review
Reply from WoW Creations UK
Thank you so much for your order and your review Susan - it's great to hear that you were happy with the service and the product 😊
Amazing customer service
I ordered a keyring and it did not arrive on the date and time shown so i emailed the company and asked why it was delayed i was told to wait for another 2 days and it still didnt arrive so i emailed again and thank you to carl smith who was very helpful and i managed to get my order within 1 working day!! Thank you carl for all of your help really appreciate it !
January 19, 2021
Unprompted review
Reply from WoW Creations UK
Thank you for taking the time to leave us a review 🙂 - I am very sorry that your order was delayed by Royal Mail - it is definitely not the normal service that we expect, however, we do understand that they do have a few problems in certain areas at the moment. Glad that it arrived quickly once we sent it again. Thank you for your order.
Great key rings!
Very impressed with the two key rings I ordered. They came fast and they look great.
January 6, 2021
Unprompted review
Reply from WoW Creations UK
Thank you so much for your order and your review Taylor - glad to hear that you were happy with the product and service 😁
Genuinely amazing
Genuinely amazing! Absolutely love it! I ordered 2 and they both look incredible. Thank you so much, it made a perfect gift and I couldn’t resist buying one for myself 😊
January 6, 2021
Unprompted review
Reply from WoW Creations UK
Thank you so much for your order and for taking the time to leave us a review ☺️ - happy to hear that you were pleased with the service
Absolute top notch company!
Absolute top notch company. I got what I paid for and the service was outstanding. My order came within the delivery time as advised. 100% happy and would recommend
January 5, 2021
Unprompted review
Reply from WoW Creations UK
Thank you so much for your order and your review - much appreciated 😁. It's great to hear that you were happy with the product and the service.
Excellent service
January 4, 2021
Reply from WoW Creations UK
Thank you for your order and your review Uzhmaa 😌
Keyrings
Ordered 4 keyrings from this company and I can honestly say everything from start to finish was so easy and delivery was the same.I would certainly recommend this company.
January 4, 2021
Reply from WoW Creations UK
Thank you for your order and your review Chris - it's great the hear that you were happy with the service 👍🏻
Lovely to browse through your website…
Lovely to browse through your website - ordering is efficient and so was delivery
Lovely thank you
Debs
January 2, 2021
Reply from WoW Creations UK
Thank you so much for your order and your review 😁 - it's great to hear that you were happy with the service received.
Happy New Year!
Perfect little gift for my partner
Perfect little gift for my partner. Loves his cars and personalised reg plates so this was a nice little piece! Quality of product, customer service and delivery times were perfect.
December 22, 2020
Unprompted review
Reply from WoW Creations UK
Thank you Lauren for your order and your review - it's great to hear that you were happy with the product and the service 😄.
Hope you have a lovely Christmas 🎄
Website was easy to use and helpful
Website was easy to use and helpful,
Service levels were super and items delivered on time
Thanks
December 21, 2020
Unprompted review
Reply from WoW Creations UK
Thank you for your order and your review Graham - happy to hear that you were pleased with the service that you received.
Merry Christmas 🌲
I really love it
I really love it , it came in the next morning that I ordered it .
December 18, 2020
Unprompted review
Reply from WoW Creations UK
Thank you so much for your order and your review Milena ☺️ - it's great to hear that your order arrived quickly and safely.
Hope you have a great Christmas 🎄
Fantastic
My keychain came really fast and the quality is great, I’m super happy with it and definitely recommend you guys for custom items!
December 12, 2020
Unprompted review
Reply from WoW Creations UK
Thank you so much for your order and your review Faith 😊
Have a great Christmas 🎄
Reply from WoW Creations UK
Thank you for your order and your review Usman.
It's great to hear that your order arrived on time and that you were happy with it 😊
Good product, long wait
The product seems durable and it's well designed and made, but the wait for it to arrive was much longer than I was told it would be, with no communication to explain why. Furthermore it's not the easiest website to find (my brother asked me to buy him something from the site and after much fruitless googling, I had to ask him for a link).
Edit: I must have done my maths wrong as you say it arrived within the time frame (my maths isn't strong)! Changed from 3 to 5 stars to account for that and because you clearly care about taking time to respond to your customers which I really value.
December 8, 2020
Reply from WoW Creations UK
Thank you for taking the time to leave us a review Lucy.
I am sorry to hear that your order took longer than you expected.
Your order was sent within the creation time that we state when ordering and was delivered within the 10 working days (Monday - Friday) after we sent your order.
Usually Royal Mail's 1st Class option takes 2-5 working days, however due to Covid-19 and Christmas, we anticipated that there could be delays which is why we advised on the website that it can take 10 working days to avoid disappointment when ordering.
As you selected the standard delivery option we were not able to track your order and therefore have no way to see if our customer's orders have arrived, unless we receive communication from them to advise of this. If we had of received an email from you advising you were still waiting for your order we could of reconfirmed our delivery times with you, however as advised I can see your order did arrive in the stated timeframe.
Thank you for your order and have a great Christmas 🎄
Reply to Edit:
Thank you for the update Lucy.
This is definitely not the normal service that we get from Royal Mail, and we do like to keep our customers happy as we don't do this to disappoint anyone.
If you do have any further problems, please do not hesitate to contact us at info@wow-creations.uk and we will do our very best to help.
Merry Christmas 🎅🏻
I still have not received my order
December 2, 2020
Reply from WoW Creations UK
I have just looked into your order as we have had no communication from you other than this review at this stage.
If you could please email info@wow-creations.uk we would be more than happy to help.
Your order was sent out with Royal Mail 1st Class Post on 24th November, we then state that this can take up to 10 working days to arrive (so far it has only been 6 working days at the time of this review)
Normally this service is very good and arrives in 2-5 working days, however with everything that is going on at the moment, we appreciate that Royal Mail are very busy.
If your order is not received by Monday 7th December, please let us know via email and we will get this sorted for you.
Apologies about the delay
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.