WOWCamera Reviews 

1,701
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Must admit had nothing but an excellent experience from them. Placed two two orders with them. First came through perfectly fine. Changed my mind and cancelled the second order and, although took a wh... See more

Rated 5 out of 5 stars

I don’t usually write reviews but I felt that girls at wowcamera certainly deserve a great one! Fab customer service, I was kept informed during the whole process , fast delivery and goods came in per... See more

Rated 5 out of 5 stars

Was a bit sceptical to be honest in the start to entrust an order worth about £2.4K with a online company I was using for the first time offerring one of the cheapest prices. Well, did receive items e... See more

Rated 5 out of 5 stars

Bought a DSLR from these guys. I’ll be honest I had read some negative commentary. My experience however was incredible. The amount of attention and interaction and prompt responses to any query f... See more

Company details

  1. Electronics Company

Information provided by various external sources

WOWCamera has been operating since 2008 as an e-commerce retailer specialising in discounted photography and smartphone products


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

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3.9

All reviews

(1,701)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Second time, even better ...

No sooner had I written my first review, here I am again, compelled to leave a second review! Yes, WOWCamera provides great products at great price points, but I returned for the outstanding customer service. Looking for a gift for a family member, I knew I would be taken care of. Suffice it to say, from the point of ordering to following up with me to ensure the item arrived safely, I only wish other companies delivered great customer experience like Sally and the rest of the team! Thank you again for making the event more memorable by ensuring everything went to plan!

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

Sony Xperia 1 III at a lovely price

I bought a Sony Xperia 1 III at a very competitive price whch is much cheaper than the price offered by the services provider as well as not necessary to spend the expensive monthly service fee. One year UK warranty is reassuring, and the phone was delivered on the 7th working days after ordered within their guaranteed schedule.

March 27, 2022
Unprompted review
Rated 5 out of 5 stars

Xperia phone

I ordered after reading reviews. I was a bit nervous, but went for it. After 5 days I emailed and received a prompt reply, which was reassuring. Then an email when it was dispatched, then I was able to track. It was delivered today, ten days after ordering. Very pleased.

March 21, 2022
Unprompted review
Rated 2 out of 5 stars

No UK warranty for Xiaomi

With Wowcamera reply: it was on offer with 1 year UK warranty so faulty phone should be repaired by the Xiaomi service in the UK. I was offered to send the phone to Hong Kong and pay for the package on my own....

I bought Xiaomi 11 in November and it is faulty I contacted Xiaomi service and Wowcamera as it supposed to be on 1 year UK warranty and it is not. Xiaomi service do not provide the warranty and Wowcamera proposed to send it to Hong Kong for a warranty repair.

March 15, 2022
Unprompted review
WOWCamera logo

Reply from WOWCamera

Hi Adriana,

Since we source internationally and UK are no longer part of the EU union, we're now in competition with high street sellers. Hence, in the rare instance this happens, we advise users to consider a local authorized repair centre or return to Hong Kong returns facility to cover repairs at our cost (this is specific to Xiaomi phones only).

- WOWCamera

Rated 5 out of 5 stars

Excellent Service

I will be honest, I was a little skeptical that my Sony Experia 1 iii was £350 cheaper than the nearest competitor, but the reviews here made me go for it.
And I am writing this review on the new phone!
Amazing service. Emails keeping you in the loop at every stage. Tracking numbers provided. What's not to like.
Order with confidence.

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy with purchase!

I was a little reluctant to buy from this website given some of the previous reviews, but I shouldn’t have been.
The order arrived early, I had great communication with Sally, and my husband seems very happy with his new phone. Can’t fault the service and would use the website again!

March 8, 2022
Unprompted review
Rated 5 out of 5 stars

An amazing company I've bought my last…

An amazing company I've bought my last three phones from them! The last one i bought recently a Samsung Galaxy S20 but ordered the S21 and wanted to change it, wowcamera resolved the issue and changed it to the S20 which is in perfect condition and i am very happy with the phone and service. Would definitely recommend!!!

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

Wow Indeed!

Wow camera? Wow indeed!! Súper fast delivery and great communication. Súper happy with the service, stock availability and prices! Will definitely buy from them again!

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased with My New Phone..

Very pleased with my new phone,good communication from this company,and a very good price.
Can’t fault anything I would recommend this company to anyone thinking about buying a new phone or camera..A+

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

I'm very happy with my new phone and…

I'm very happy with my new phone and customer service too.
I did call them to ask when my phone will be sent and there was no answer, ok but when contacted them VIA email there was instant reply and since then all went very well.
My phone was dispatched like they said and arrived quick.
Very good communication.

100% happy with my brand new Xia..11T Pro.

Thanks a lot.

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Galaxy S21 Ultra

I ordered the Galaxy S21 Ultra, the delivery went very smoothly, I got answers to my questions, I am very satisfied and recommend it!

February 19, 2022
Unprompted review
Rated 5 out of 5 stars

Had a great experience dealing with…

Had a great experience dealing with wowcamera. I placed an order for the new Sony Xperia pro I at a great price on the 9th Feb, I was due to go away on the 21st so contacted them to see if it was possible to get the item early. They were able to send the item early at a small cost which enables me to get my phone in time for my holiday.

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a robot vacuum

Ordered a robot vacuum, was the best price I could find online but was worried as hadn't heard of the site before and the delivery was up to 10 days but tried it out and email them the day after asking about how quickly I could get it.

They replied in a few hours saying it would be shipped the next Monday and delivery came yesterday.

Super happy with the service and my new robot vacuum, thank you

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

A satisfied customer

My lens was delivered by DHL (I prefer them to certain other couriers), safely packed and in pristine sealed by Nikon packaging. It does everything a f/1.2 Nikkor should. My only frustration was that for a week the consignment was shown as being between Southampton and Stanstead, neither of which are close to my address. I would happily recommend WOW but be ready for the delivery to take at least two weeks.

February 9, 2022
Unprompted review

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