Outstanding service. Ordered on a Bank Holiday Sunday. The following day was BH Monday, received my items (scissors) the next day, Tuesday! Packaging fantastic, items fantastic. Excellent 'product... See more
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See what reviewers are saying
Love this shampoo and colone wouldn't go anywhere else the best around been grooming 9 years love it kind yo your hands and dogs skin ... all my customers always love how there dogs smell after... See more
I have to say I am so happy that I ordered and now have received the poodle tunic, leggings, bag and bomber jacket. Quick delivery and packaging was gorgeous. You can feel the quality of the clo... See more
I ordered x3 cologne sprays. It got delivered but the envelope was so difficult to open and started spilling out loads of grey like pieces looked liked loft insulation. It took me ages to get to the p... See more
Company replied
Company details
Contact info
London, United Kingdom
- +447597374115
- wowgroomingltd@gmail.com
- wowgrooming.co.uk
4.7
Excellent
185 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Wow Grooming
Pleased to hear the website works efficiently.
Miller’s forge dog nail clippers
No problem with delivery and the Millers Forge Clippers (for large dogs) is great. Very sharp and no squeezing of nail.
September 29, 2023
Reply from Wow Grooming
Great to make it easier.
Love your shampoo and quick delivery 👍
September 29, 2023
Reply from Wow Grooming
Thank you, great to hear.
Ordered two weeks ago no confirmation…
Ordered two weeks ago no confirmation or reply to my email
Have now contacted my credit card company to cancel payment
Now only today received one brush 27th September
September 26, 2023
Unprompted review
Reply from Wow Grooming
Could you please supply an order number as I cannot find am order under D Miller or any previous correspondence
I am waiting for order number, so I can look into this.
I understand your disappointment but I would like to trace and check what happened to your order between now and dispatch.
Orders are fulfilled and dispatched on closest working day to order and
I cannot trace an order under your name, please provide the Wow order number.
Thank you.
Amazing
Amazing products & fantastic customer service! Would highly recommend & look forward to purchasing more from them!
September 21, 2023
Unprompted review
Reply from Wow Grooming
Thank you
Faulty spray head, but fast delivery.
Fast delivery and the product had the expiry date printed on, which is good.
Unfortunately the spray head of the bottle is faulty - Leucillin drips everywhere instead of spraying. As this item was reduced I didn't even go back mentioning the fault.
Edit (after response from wow): with this superb customer service and a replacement, rating requires to go up.
September 3, 2023
Reply from Wow Grooming
Good evening
Apologies for late reply.
The item is not reduced because the spray is not functional.
This is the first spray which we have received a complaint.
We are only agents for Leucillin, so I will report back direct to Leucillin.
There will be a replacement in the post tomorrow.
Reply from Wow Grooming
Thank you for your custom.
Easy to order and arrived on time
Easy to order and arrived on time. Well packaged. Competitively priced.
Was worried the brush might not be suitable for my double coated dog but it does the job fairly well.
August 30, 2023
Reply from Wow Grooming
Good to hear
Reply from Wow Grooming
Thank you
Exelent spray but expensive delivery
The fast dry spray is amazing! I was dubious but I’m sold on it now. The only thing of concern is the shipping fees are expensive and couldn’t see an amount that would qualify for free shipping to get it delivered was 1/3rd of the cost of the item
September 3, 2023
Reply from Wow Grooming
Thank you for your review.
Unfortunately, we are currently struggling with shipping fees.
We sub the current fees with DPD but looking into a different courier to try and reduce the current shipping fee.
Emmi pet brush headsGood grooming products and fast delivery
Good grooming products and fast delivery
September 3, 2023
Reply from Wow Grooming
Great product the Emmi Pet, proud to support it
Reply from Wow Grooming
Thank you
Reply from Wow Grooming
Good to hear
Such a great product
Such a great product, not only does it smell lovey and the scent last for ages, my dogs fur is so shiny and healthy.
Great customer service too. I ordered and received my products within 3 days.
Thankyou, I would highly recommend.
August 1, 2023
Reply from Wow Grooming
Thank you
I asked for help and advice from Wow…
I asked for help and advice from Wow Grooming.
They were super helpful.
I ordered the products i was recommended snd they are fantastic.
I received the products in siper fast tome too.
July 25, 2023
Reply from Wow Grooming
Happy to help
Best Wrinkle Wipes
Quick service, everythong in order. Wrinkle wipes are the best around. Have a Bulldog and they do not leave his wrinkles dry or oily, also clean very well.
July 6, 2023
Amazing products
The products are high quality and give amazing results.
Customer service is second to none
July 2, 2023
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