WowowToys Reviews 

247
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and seamless order processes, noting that purchases arrive promptly right at their doors. Many people also appreciate the incredibly helpful customer support team, who go out of their way to quickly resolve any concerns and provide reassuring updates along the way. Some reviewers were not happy with product quality, mentioning specific issues like faulty wheels, broken parts, or items feeling poorly constructed. A few other people also felt that certain toys and items lacked proper durability, or noted that products occasionally arrived in damaged or unexpected packaging.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some consumers expressing complete... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting super fast shipping and... See more

Quality

Consumers find quality to be ambiguous, with reviewers praising solid items like scooters and toys that match... See more

Order

Clients share satisfaction on order processes, noting fast delivery, clear communication, and efficient... See more

Customer service

Customers consistently note positive experiences with customer service, praising rapid email responses, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buying from this company and I will be buying again, items are great and normally next day delivery but as I ordered during the Christmas holidays but it is usually next day delivery . C... See more

Rated 5 out of 5 stars

Fantastic service from start to finish, fast delivery, the balance bike is perfect for our two year old granddaughter and she loves it. Great value for money as the same bike was much more expensive i... See more

Rated 5 out of 5 stars

I initially bought a doll pram for Xmas, couldn’t fault the order process or the prompt delivery. Pram wheels became faulty just recently, so almost 5 months after purchase. I emailed their customer s... See more

Rated 5 out of 5 stars

Brought the little 3in 1 scooter had a issue you got it picked up and 2 days later we had a happy little girl with her replacement thank you so much definitely will bee using you again and 100% will r... See more


Company details

  1. Children's Toys Store
  2. also in
  3. Toy and Game Manufacturer

Written by the company

Wowow is a toy company with a difference, with a creative team with many, many years’ experience in the toy industry. Our simple ambition it to provide great value, fun, nurturing toys for little ones of all ages, helping through play to ignite their imagination and sense of wonder so they can discover themselves, and how to play with others. Wowow is committed to making products that inspire and encourage children to see new possibilities, thinking creatively and interacting, we want children to be children curious, creative and confident.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(247)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

great service and speedy delivery

I ordered 2 dolls prams which were delivered very quickly the parcel hasn't been opened yet so can't comment on the contents yet but i was impressed by the companies customer service and would order again33333333333333333333333333333333333333333333333333333333

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

wowow toy scooters

Thank you wowow toys the scooters are awesome well made everything as it should be, very fast delivery smooth transition will definitely do business with you again

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great shopping experience

I bought for the first time off the website because of what looked like great prices and quality. I'm very wary of buying off new websites.
I wasn't dissapointed! The item arrived the very next day and the product is exactly as it is on the website.
Very happy customer and we are going to have one very happy little girl!

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and toys

I bought a toy pram from this company but there was a slight problem with the apron. I wrote to the company to ask if they could send a replacement apron but the company went above and beyond to ensure that I was satisfied with my purchase by sending me an entirely new pram. My 3-year old granddaughter will be thrilled to bits.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, amazing customer service. Had an issue with my product within days they arranged it to be collected from my door step and already dispatched a replacement. The evo light up blast scooter is amazing my daughter absolutely loves it and her friends now what one! Thank you wowow for amazing service.

June 17, 2024
Unprompted review
Rated 1 out of 5 stars

No customer service

No customer service. Purchased a scooter for our sons birthday which looked fantastic , until we opened scooter to notice it is faulty. We took photos of fault and emailed in a few times now and have never received a response. The phone number provided on the website also rings out. We are now left with a disappointed child on his birthday and a faulty scooter which cannot be used.

Disappointed.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

I had a faulty toy

I had a faulty toy, I spoke to a manager Paul Worrall, he was very polite, efficient and very promptly organised an exchange and delivery, this company has excellent after sales , unlike some that are just interested in a sale,I will be definitely using this company in the future.

June 21, 2024
Unprompted review

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