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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often noting that items like watches exhibit incredible attention to detail and craftsmanship. The service is frequently highlighted as outstanding, with many appreciating the clear communication and professional approach from selection through to delivery. People also commend the swift delivery service, with many orders arriving the next day. However, some customers experienced issues with their orders, including one instance where a watch arrived damaged. A few other people also felt that the quality of a watch was not as expected, citing issues like a loose winder, excessive play in the bezel, and a short power reserve. Additionally, one customer reported a significant delay in receiving their order, with messages being ignored and timings misrepresented.

What people talk about most

Product

Consumers find the products, especially watches, to be of high quality and often exceeding expectations. Many... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional quality of... See more

Service

Clients share positive opinions on service, consistently highlighting its exceptional quality and efficiency.... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super fast delivery, with... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the speed of delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received a Tempus Machina Sub and 116613LB Bluesy Sub. Absolutely pefect quality and look fantastic. Communications great and kept up to date with order. Will 100% use again very soon. Thanks. UPDAT... See more

Rated 5 out of 5 stars

Purchased a further two watches which arrived today. Omega Speedmaster Silver Snoopy Award 50th Anniversary and a Breitling Chronomat 44mm ice blue dial. Both watches are amazing, fast delivery and I... See more

Rated 5 out of 5 stars

Very helpful and quick communications. Phots and explanations given. The watch was posted with tracking info and arrived within 24hrs. Price was as quoted and postage included. I was initially concern... See more

Rated 5 out of 5 stars

From start to finish the process is seamless. Ive ordered a number of different items including watches and ladies bags over the last 2 years and cant fault anything. Goods are exactly as described to... See more


Company details

  1. Fashion Accessories Store

Written by the company

WOW is the biggest platform in UK to Source SCG quality Rep. timepieces. We have the biggest stock in UK which is Ready to Post NEXT DAY DELIVERY in UK. Order before 3pm and get your watch next morning 10am. We BELIEVE in QUALITY Watches. WE DO NOT DEAL IN CHEAP AAA GRADES. We deliver WORLDWIDE HASSLE FREE.


Contact info

4.9

Excellent

TrustScore 5 out of 5

368 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great watches

Great watches, great prices and excellent response time and next day delivery, once in stock

Was a little skeptical at first, I have now bought two watches both brilliant, very happy with the products

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

My son spent £500 on an omega which I have to say is perfect in every way .Thank you for sorting any issue we had and going the extra mile for us thank you would definitely recommend you

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Iv purchased the day date 228349…

Iv purchased the day date 228349 meteorite dial and diamond bezel and it looks and feels stunning,the watch is built very well and looks like a 1-1 replica. This is the 3rd watch iv purchased and them all still working and very happy with the products.i shall purchase again.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Best by far.

On my 3rd timepiece from wow honestly they are simply tremendous really cant recommend enough, if in any doubt don’t be go for it you won’t be disappointed

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend
Quick efficient communication and delivery

And an exceptional product

Would use again for sure

February 26, 2025
Unprompted review
Rated 2 out of 5 stars

Mechanical Defect with my purchase

I purchased the Datejust 41mm 126334 904L SS Fluted Bezel (Reference R2DJ0190) in October last year. After 4/5 wears the crown malfunctioned and would only set the date and not the time. I contacted WOW and a fix was arranged at no cost to me. *So 5 ⭐️ for customer service regarding the first issue!*
Received the refurbished watch roughly 2 weeks after sending it away for the repair, it worked perfectly. I wore it another 2 times and the exact same issue has occurred again. The quality of THIS watch (I can’t speak for any others) is extremely poor and I simply can’t recommend it to anyone reading this review. I’m extremely disappointed with the quality of watch given the fact it’s had maximum 7 wears and now it’s going to tip as I can’t find anyone local to fix it! WOW has advised to send it back to the original repairer but I’ve no faith in this resolving the mechanical defect long term!

A really annoyed customer and a waste of £475.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant watch

Order another watch great quality and price as always came next day delivery through Royal Mail with tracking. Communication with seller was great and easy on WhatsApp. Now looking for my 3rd watch 😊 ⭐️⭐️⭐️⭐️

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Super service

Super service. Communicated really well. I was worried about paying up front but I had nothing to be concerned about. My new watch arrived exactly when it was supposed to and I’m blown away by the quality.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased

Ordered at 2:00pm. Watch arrived at 11:00 special delivery. Seller even sent me a photo from post office.
Watch is absolutely what I expected. I have a pal with original. Side by side no discernible difference. Amazing quality and service. Thank you.

February 5, 2025
Unprompted review

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