WPBeginner Reviews 70

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

It took a long four months to get my website to where it was acceptable to me. I am sure that the team was as frustrated with me as I was with them. In hindsight I would definitely do things different... See more

Rated 5 out of 5 stars

Expert service and support! Friendly, professional, knowledgable — and patient. It took us a while to get our 'stuff' together on this one and throughout it all Adaora was always there waiting patient... See more

Rated 5 out of 5 stars

I sent a query to WpBeginner, not certain if anyone would respond, let alone with lightening speed. Not only did Wendy respond, she really took the time to answer me directly and suggest more ways to... See more

Rated 5 out of 5 stars

The team worked with me and persevered to get the website as I wanted. Excellent communication from Michael.

Company details

Information provided by various external sources

WPBeginner is a free WordPress resource site for Beginners. The main goal of this site is to provide quality tips, tricks, hacks, and other WordPress resources that allows WordPress beginners to improve their sites.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

70 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Overall a great experience

Overall a great experience. The team listened to what I needed and delivered what was asked. The only thing I wasn't wild about was the time line. It is advertised as average of 30 days for custom website, and whether that's calendar days or business days, I feel we were past that. Took about 10 or 11 weeks from start to finish.

But the final product is good, and the communication was very thorough, so I'm satisfied. But if you are in a hurry, you may want to stick to a template design instead of fully custom.

Thanks so much!

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Respectful collaboration

They took all the necessary steps to make my website solve the issue it had. They were respectful and did not rush me to accept the first solution. A good collaboration.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

WEBSITE SPEED OPTIMISATION

WEBSITE SPEED OPTIMISATION
We needed assistance to improve our website pages loading times. WPBeginner were very helpful and kept making the improvements we requested. There was no pressure to close the job until we were completely satisfied with the project outcome. Highly recommended.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Gave me Website that is Perfect for my Needs

When I decided to start a blog I needed help creating it. I turned to WPBeginner and Michael and his team created a website that was just what I needed and wanted. I appreciated the training at the end on how to navigate around the site and edit things and add posts. I was a newbie who was unconfident in my ability on WP, but am more confident now.

August 16, 2024
Unprompted review
Rated 4 out of 5 stars

Designed Great Website

I hired WPBeginner for a Quick Site Launch to get my website up and running. They did a great job bringing my vision for my website to fruition. The only thing holding me back from giving 5 stars is the fact it was not communicated that they would only be conducting business/responding to my messages between 2am and 10am (not sure where they are located but this time difference caused some delays). Aside from that, the team was extremely nice and professional and I was happy with the final look of my website.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Michael and his team at WordPress were…

Michael and his team at WordPress were very professional, responsive and they went above and beyond to make sure that the issues that we were encountering with my site was fixed to my satisfaction. They made sure to run several tests for accuracy before handing over the site. We were in different time zones but that never stopped the team from communicating and updating us ever step of the way. We are satisfied with the job they did and will use them if needed in the future.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, efficient, and responsive!

Was looking for a complete overhaul of my website, which I had originally built myself. It looked basic and amateurish and needed a professional makeover.. Michael and his team were amazing and gave me exactly what I'd hoped for. Michael was an excellent thought partner who listened to my needs, made creative suggestions, and then worked efficiently and persistently to completely re-make the site. He responded to every piece of feedback and made every change I asked for until he knew I had exactly what I wanted. I got more than my money's worth. I couldn't be happier and will definitely reach out to WPBeginner again when it's time to update.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fast and efficient.

After an initial video call (free) to assess my situation, I was given a quote for a "Quick Fix" for two issues which were getting more serious with procrastination - one being that I did not have a secure website. I paid by card on Friday, and got an email on Monday telling me it was all fixed.
I really appreciate that they just fixed what I asked for, without hassling me to improve a number of things which were not so urgent.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

I asked WPBeginner.com to migrate our…

I asked WPBeginner.com to migrate our cumbersome existing website to a new WP site that I could edit myself. This was a very complicated project - we have a domain hoster that is not the website hoster. Security hoops like you would not believe. We moved from a complex CRM/CMS system to basic WP. I found a WP template, but we had major design changes we wanted. So, complex, customized, complicated, with multiple service providers and a hard deadline to move off the CRM before they shut down the website. I mean, really, what more could I throw at them? You're going to have problems with something like this, of course. I had an issue with the website template where I wanted what I wanted, but after emailing about my design and content frustrations, they did what I hoped for - they resolved it quickly. Would I use them again? You betcha. I'm very loyal to vendors who fix issues immediately. That counts with me more than price, more than skillset. In summary, great price for a big job, attentive and thoughtful communications, excellent customer service for my one issue, met my hard deadline with 2 days to spare, nice looking website that is everything we wanted and nothing that we didn't want.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Very Happy with This Service!

I worked with WP Beginners both for a Blogger to Wordpress migration years ago and now recently to resolve a 406 error on over 600 pages that was being caused by excessive crawling from Semrush. I really appreciate the service and support, and the followups from WP Beginners. If you are having issues with your Wordpress website, or you've been hacked, or things have changed so much it's over your head, it really saves time to pay for help!

May 20, 2024
Unprompted review
Rated 4 out of 5 stars

Great for Finding Tools to use in Word Press

That's just one of the tools I have appreciated. I was using a WordPress plugin for customer service but started to dislike it, went here and found several alternatives with reviews. I do think they get affiliate rewards, so not absolutely trusted. Insights still very useful.

Tip for consumers:
Remember, this site may be based on affiliate or advertiser funds, so may be biased. Still, good info.

Products used:
21+ Best Alternatives to the WordPress Jetpack Plugin

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

A true lifesaver!!!

I wish there were a way to leave a review on the WPBeginner site itself, but I'll settle for this lol!

I made the mistake of setting up my blog through Wordpress.com, not knowing that I made a newbie mistake in doing so. I knew that I needed to set up hosting, and that I need to migrate the site, but trying to do it on my own was super confusing.

Not to mention, because I didn't have a business membership on Wordpress.com, my options were limited and I couldn't use the migration plugin from Siteground.

I checked out WPBeginners article about how to migrate your site from Wordpress.com, and they had a few affiliate links for different hosts they recommended. Bluehost seemed to be the big one, but I opted for Siteground instead.

I then requested help with migration through WPBeginner.

Archana from the WPBeginner support team responded to my inquiry for help in less than 24 hours. I was walked through every step thoroughly, and the team handled all of the heavy lifting. Within 3 days, everything had been migrated and all I have left to do is transfer my domain to Siteground and I'll be good to go!!

That service was a lifesaver, and I can't say enough good things about WPBeginner. Amazing service, no gimmicks, and everything was handled beautifully.

Highly recommend!!

July 1, 2021
Unprompted review
Rated 1 out of 5 stars

It should be called Bluehosts…

It should be called Bluehosts wpbeginner.

Every guide they give detailed instructions on how to do things via bluehosts. Occasionally they will give instructions on how to do things if you are with another host. And every now and then, quite rarely really, they will tell you how to do things if you are self-hosted; with the caveat that they then tell you how bad that is and how you should be hosted and how great bluehosts is.

I've got to the point now where when I google a question related to wordpress I actively avoid wpbeginner. I get that bluehosts clearly sponsor them so they need to mention them, and that's alright in principle, but it's the insane structuring of the entire guides around their sponsor that I hate. They sold out to their sponsor and I don't like having that shoved down my throat for every single wordpress query I have.

June 4, 2021
Unprompted review
Rated 5 out of 5 stars

THEY REALLY DO HELP

I sent a query to WpBeginner, not certain if anyone would respond, let alone with lightening speed. Not only did Wendy respond, she really took the time to answer me directly and suggest more ways to solve my WP query. Now experiencing that once is amazing. But how about experiencing it every single time l write and ask something. Just pure gold these guys at WPBeginner. Big fan already.

December 16, 2020
Unprompted review
Rated 5 out of 5 stars

I was pretty skeptical but not anymore!

I was pretty skeptical when WPBeginner messaged me to assist with my website issues but they genuinely just wanted to help me and haven't asked for any money. They even have a page on their website explaining how they do make money and it's nothing to do with their 1 to 1 support.

I was scared to touch my website for 3 years after my designer built it for me and I couldn't afford to hire him back; it actually got to the point where my work was so out of date that potential clients thought I was producing a lower standard of work than I currently am. I decided enough was enough and I needed to be able to add content myself and WPBeginner were brilliant helpers. They sent me tutorials, recommended plugins and even wrote me some custom bits of code when elementor was clashing with the custom CSS my designer had written.

I hope I won't need any more assistance in the near future but their team are pleasant and enthusiastic so I won't feel worried about going back if I do. You can find my website by googling Dib Dab Digital if anyone is curious.

November 24, 2020
Unprompted review

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