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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the easy ordering process and the quality of the products, often noting that the final items matched or exceeded their expectations. Many people also highlight the prompt and reliable delivery service, with orders frequently arriving on time or even earlier than anticipated. The pricing is often mentioned as fair or better than competitors, and the ability to customize designs is a significant plus for many consumers. However, some customers experienced issues with product quality, such as colors not matching expectations, smudges, or ink fading prematurely. There were also occasional problems with delivery, including delayed shipments, unexpected import charges, or incorrect orders being sent. A few other people also felt that the product packaging was not always ideal for their needs.

What people talk about most

Product

Consumers find product quality to be ambiguous. While many reviewers praise the high quality, sharp details,... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and simple,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the super fast shipping and... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the prices to be great, fair, and better... See more

Based on these reviews

Rated 4 out of 5 stars

Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so man... See more

Rated 5 out of 5 stars

Wristbands were perfect. I had ordered over 15000 two weeks before. Found out the school system inadvertently left off another 800 students. Notified on a Friday they needed them on Monday and orde... See more

Rated 5 out of 5 stars

The design of the wristbands were exactly what we wanted! The free gifts made it even better and our whole family at the reunion enjoyed them a lot better than we thought. The process was super easy a... See more

Rated 5 out of 5 stars

Very friendly and helpful staff when it comes to making sure my billing process was complete. I was purchasing through work and had to jump through some hoops to get my gear finalized and in productio... See more

Company replied


Company details

  1. Fashion Accessories Store

Written by the company

Wrist-Band.Com is one of the leading manufacturers for sumptuous looking affordable customized silicone wristbands which have widespread services. The stature which we have achieved through our hard work and continuous customer support was only a dream when we started off a decade ago when the business in a small garage with a micro budget. The perseverance of the dextrous wrist-band has contributed a lot in providing the customers with extremely good quality services and products. Wrist-band holds rank 31 in the list of prestigious elite inc 500 companies. We are the largest and most reliable supplier in the field of customized silicone wristband which is the most widely used promotional product. We have never looked back and the graph of our success has risen quite early in our career. The undeterred services which are provided on our website are hard to find anywhere else. The back hand team comprises of experienced individuals who are accessible 24x7 for remarkable customer service. The most important aspect of online customized products is covered here. The customer gets exactly the same item which he sees online both in terms of quality and looks.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

The product is perfect

The product is perfect. The price and the ease of purchase all were on point. I couldn't be happier about the relationship were developing as I intend to purchase many more times from this company..

March 31, 2026
Unprompted review
Rated 2 out of 5 stars

Expect delayed shipping from China..

Purchased wristbands with the expectation they would arrive by a certain date to hand out at a memorial service and paid extra to ensure they would, They arrived from China 3 days too late..

February 13, 2026
Unprompted review
Wrist Band logo

Reply from Wrist Band

We sincerely apologize for the delay in receiving your wristbands, especially given their importance for a memorial service. We understand how disappointing this must have been, and we truly regret not meeting your expectations despite the expedited shipping.

To assist you further and review what went wrong, could you please share your order number and the email address used to place the order?

We appreciate your patience and the opportunity to make this right.

Rated 2 out of 5 stars

Different every time

I have ordered the same bands several times and the font is always different even though I choose the same font. This most recent order I also got a few wrist bands with a different phrase so I’m having to go through all the bands to make sure they are correct.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order. Multiple options to choose from in every cataegory. Quick order fullfillment and shipping. Highly recommend.

March 2, 2026
Unprompted review
Rated 4 out of 5 stars

Wristbands are good quality

Wristbands are good quality, the extra cost for filling in with ink was a must as we ordered the glow in the dark ones. They look great and the students really like them. The only disappointment is the inside imprint is almost completely invisible. I've had different wristbands with imprints in the past and you can still read, even without injecting with ink. I would have appreciated a warning that imprints for glow in the dark wristbands don't show up well, at least on the inside. Our committee could have made a decision to pay extra for ink.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

The bracelets are amazing

The bracelets are amazing! In fact I am placing another order today. From the time I placed the order to when I received them, it was a short wait! These bracelets are a hit with everyone who has seen them

February 4, 2026
Unprompted review

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