Had an initial challenge with the color but the customer service was over-the-top great and more than made up for it. Top-notch quality company. Would buy again and recommend!
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See what reviewers are saying
We were looking for a solution to keep our samples branded without using stickers. The keychain option seemed like a good fit and the Wristband Bros. allowed us to see a mock up of the end product be... See more
Creating the design was easy using the online system. I love that there is an option to send in your own specific colors in case what they offer (which is plenty!) isn't what you need. Ordering was al... See more
I appreciate the quality of our wristbands and are in time for our events. The Mid-Atlantic Aphasia Conference advocate for people with aphasia and communication issues. “GET THE WORD OUT!APHASIA!” wr... See more
Company details
Written by the company
Started by two brothers, Wristband Bros has grown steadily over the years, eventually rising to where we find ourselves now – the leading supplier of custom silicone wristbands. But that's not all we sell. We've got lanyards, totes, & keychains, too! Our print shop is in Pawtucket, Rhode Island, where we print countless wristbands in a beautiful loft space. A young company, hungry to get better every day while endlessly striving to perfect our customer experience, you can count on Wristband Bros to treat your special project with the care it deserves. You'll leave happy. Don't believe me? Just check out our reviews here and around the internet!
Contact info
1005 Main Street Unit 8130, 02860, Pawtucket, United States
- 866.428.0095
- sales@wristbandbros.com
- wristbandbros.com
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Love Ordering From WristbandBros
The site was so easy to use when designing my wristbands, and the communication regarding the status of my order was constant and efficient.
Great product
Great product. Made with quality! If i keed to order wrist bracelets again, i would order from you again. Thank you!
I ordered a product which was delivered…
I ordered a product which was delivered with the wrong color. They quickly reviewed the product and without hesitation agreed to remake. I was extremely impressed by the product as well as the responsiveness of the staff.
Thank you so much ..
Thank you so much ..! For the help this is the second time we order the same wristband hope we can do it again for something else
Very quick turn around & great quality!
I honestly can’t say enough how…
I honestly can’t say enough how wonderful the wristband I crated for my son’s memorial celebration turned out.
They did an AMAZING job and answered all my questions from start to finish.
You actually chat with a live person and not a robot. I will be using them again.
A HUGE Thank You to all of you. I love my son’s wristband and I know my family and friends will love them as well.
I was able to customize how i wanted it…
I was able to customize how i wanted it too.
Exceptional
The quality always exceeds my expectations when we receive our wristbands. Our patrons love receiving them and showing them off!
Use the desktop pc to place your order
Use the desktop pc to place your order. Some functionality is not available of the mobile app.
Returning customer
Ordering is such a smooth process. Shipping is fast and reliable. I’ve ordered multiple times and will order again in the future. I do wish the text would have been a bit bigger on the bracelet this time though.
Great Website for designing your braclet
easy to use website, quick turn around.
Adult size = too small
The adult sized wristbands are much too small for the average adult wrist. I understand they are stretchy (thank god) but they are kid sized. The quality of the print is amazing and the shipment was very quick I was impressed with that. Next time I order (if) I’ll definitely up the size.
Excellent product, easy to order, love it!
Such an easy interface, quick order and response. Excellent interaction and absolutely love the final product!!! Recommend Wristband Bros for all occasions and promotions!!!!
Horrible Production, Packaging, Delivery and Problem Resolution
MerchBro aka Wristband Bros makers of silicone wristbands. Absolutely horrible experience again and again. I chose this much more expensive company because it was going to be a very large order and I wanted to make sure it would be perfect. I worked with Conner who was fast with pricing by email.
It was a nightmare. First order was for several thousand wrist bands in 4 languages and different sizes. They tossed all the sizes together for each language. Two staff members spent hours measuring and separating the sizes for distribution. I complained to Connor who told me it was my fault because I am a distributor and then assumed I did not want their name on the bags??? We some bags had their name and most had Chinese handwriting? but none were sorted by size.
One language was printed at a very off angle. I sent pictures and they were redone.
The client is an association I am part of and I was doing these at cost to support them. They wanted the new order to match so for that reason only I placed another order. To make sure we had enough time I had this order drop shipped to three different locations. Well, delivery was attempted to my address 3 times - I reached out to Connor who then had the order coming to my address delivered the next day. ALL THREE orders were in this delivery. Two out of the three orders did not make it in time. I complained to Connor who offered to pay for the shipping for me to send to the other two locations. I told him the event has passed. How are the supposed to used them now? He offered a 15% discount. Really?? He explained it was my fault for not ordering rush shipping. I reminded him these would have arrived on time but the PO was not followed and they shipped to the wrong address. I should have just gone with any old factory - perhaps the cheapest factory to have this many problems. I only got a 50% discount after threatening to write a bad review. He is getting his review!
We will be a repeating customer
We ordered a large quantity of three different sizes for a school district. Wristband Bros offered us friendly and fast customer service, quick delivery, and a quality product! Everyone loved the bracelets. We would order again from them.
Got the wrist bands and generally happy…
Got the wrist bands and generally happy with the product. One negative is that the rendering on the wristband is not as legible as what the rendering on screen was so have to be more careful with fonts style and size.
Awesome wristbands
Placed order and received items within a week, great service great follow-up, I was able to track my shipment via USPS. I would order from wristbandbros again
My wrist bands are just as I ordered…
My wrist bands are just as I ordered and arrived quickly.
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