Wuuff.dog Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Hello! You can 100% trust Wuff to connect you with a real better breeder and to handle the process professionally. With so many scams out there we didn’t know if we would ever be able to find the dog... See more

Company replied

Rated 5 out of 5 stars

Sandor and his team were very professional, responsive, and supportive in our adoption process. They walked us through the entire process without a glitch. For anyone looking to adopt a pure breed pup... See more

Company replied

Rated 5 out of 5 stars

We didn't found the right puppy for so many years, until last December. We wanted a cute button-eyed puppy. We were looking firstly Bolonka Zwetna (type of puppy). And if we finally found one, they we... See more

Company replied

Rated 5 out of 5 stars

I absolutely love working with Wuuff. Their site is extremely easy to use and customer service is the best. Advertising my puppies with them has been great in finding the best forever homes for our ba... See more

Company replied

Company details

  1. Pet Store

Written by the company

Finding a puppy always starts online, and Wuuff’s belief is that this should not be a struggle, and that there needed to be a digital platform that completely excludes bad breeding. That is why Wuuff is where the dog lover has all the information needed to confidently choose the right puppy from the right, verified, breeder.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Happy Puppy Parents

Hello! You can 100% trust Wuff to connect you with a real better breeder and to handle the process professionally. With so many scams out there we didn’t know if we would ever be able to find the dog we were hoping for. I are in love with our new puppy, King Charles spaniel. Thank you Wuff!

March 5, 2025
Unprompted review
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Reply from Wuuff.dog

Dear Sara. Thank you for your kind words. We are delighted to hear how happy you are with your beautiful puppy, the breeder and our service. Best wishes!

Rated 5 out of 5 stars

Very helpful team

Very helpful team, we got informed very clearly about the dog breeds, and we’re so happy with the cute puppy they found for us. Perfect dog. We will definitely come back for another one!! Thanks!

May 8, 2024
Unprompted review
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Reply from Wuuff.dog

Thank you David fro your kind words. It was a pleasure assisting you.

Rated 5 out of 5 stars

Everyone from the breeder

Everyone from the breeder, Wuuff site, shipper, and broker were wonderful. They were all very helpful and informative throughout the process. Thanks again.

May 5, 2024
Unprompted review
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Reply from Wuuff.dog

Thank you Rob. We appreciate your kind words.

Rated 5 out of 5 stars

I have been looking for a dachshund…

I have been looking for a dachshund puppy for a long time finally found one. The whole process is so easy and the help from staff amazing everyone is very nice! Can only recommend!! 10/10 🥰

April 30, 2024
Unprompted review
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Reply from Wuuff.dog

Mia, it was a true pleasure working with you. Thank you for your kind words.

Rated 5 out of 5 stars

I had a great experience with the wuuf…

I had a great experience with the wuuf app. The contact with the breeder and staff throughout the buying process was consistent and helpful. The puppies were shipped properly and safely to me. Thank you again Wuuf…I really appreciate it!!!

April 23, 2024
Unprompted review
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Reply from Wuuff.dog

Thank you for your wonderful review. It means a lot to us.

Rated 5 out of 5 stars

Absolutely the best site to use

I absolutely love working with Wuuff. Their site is extremely easy to use and customer service is the best. Advertising my puppies with them has been great in finding the best forever homes for our babies. Will definitely continue to work with them

December 15, 2022
Unprompted review
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Reply from Wuuff.dog

Hello Kelli, first of all I apologize for not responding to your kind words sooner. I hope your puppy is doing great. Thank you for your wonderful review.

Rated 5 out of 5 stars

Trust in Wuuff.dog

I bought my frenchie puppy from Wuuff.dog. The breeder was Demcsak Andras. He answer all of my questions about own a new puppy. I get a lot of good advices, He prepared us like new partents. I kept in touch with Fagyal Eszter also (She was from who we get all the solutions for payment, dogtransfering, paperwork). Shes working for the Wuuff company. They organised everything for us.It's was save all the transactions. Also they helped the transport of my puppy. Everything was under controll. They was nice and answered all of our questions. You can trust in wuuff.dog employees and company. Its safe.
If you want to buy puppies I can recommend this site , this team !!! They are PROFESSIONAL!
I known its hard to finde good breeders, good service! So choose Wuuff.dog !

June 6, 2022
Unprompted review
Rated 1 out of 5 stars

Do NOT buy a pup from Wuuff.com and…

Do NOT pay deposit for a french Bulldog pup on Wuuff.com and europuppy.com both platforms the Same people unless you want to set yourself up to be scammed by one of their supposed breeders/posters….Insist on receiving all information you need to feel comfortable getting a REAL existing pup, healthy pup…these are kind of posters they are allowing to post on their platform…They say process seamless and encourage you to reserve your pup sending daily emails to reserved before their gone then that was the END of process information. So I paid deposit for both pups showing serious intent to follow through but didnt get courtesy of information from poster in return…Exclaim shipping no problem…but received wavering on shipping charge quoted from poster after aggreeing to certain charge..I also had technical issue with my email they stated they could not resolve and advised me to use different email,so I had inconvenience of using sister’s email, because I only had the one email account .Then told by the poster that he couldn’t send info via email but yet other breeders I had sent inquiries to had no issues sending video via email….I had even emailed my FB messenger profile so poster could sent via messenger….even then No information sent…..after I had Put deposit on 2 pups…The poster “supposedly” sold these pups, I really question if these pups ever existed to begin with. The fact Wuuff would allow poster to act in this manner is scamulous….and doesn’t say much for WIUFF, to someone else even though I had paid deposit to hold for both pups…unbelievable!
I NEVER could get general health info that any buyer would expect( video of pups and parents to prove pups and parents existed, results of health exam, and specific genetic testing of parents completed and results…. Explanation of a 50%booking fee by poster. After 3wks still no video to prove pups or parents actually existed, would not provide vet exam results….said would be booking fee of 50% but never clarified fee or how much it was….then after deposit made Wuuff told me there would be additional 10% fee which was never explained…after deposit I was told pups had to ship seperately for $1000 each
Contacted Wuuff platform and they were ZERO help with anything,.. kept referring me to different people saying they would help with this and absolutely went no where after approx 2.5 wks
Never got any assistance from Wuuff and Wuuff did not send refund for deposit made…although breeder claims he sold pups although I had paid deposit for both….
RUN, RUN away if poster doesn't immediately respond with all pertinent information, current picture and videos you need to prove in fact the french bulldog pup actually exists….

June 1, 2022
Unprompted review
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Reply from Wuuff.dog

Dear Katie,

My name is Sandor Fagyal, the CEO of wuuff.dog.

I am writing to you in regards to your experience with Wuuff, and the disappointing and unfair review you posted on Trustpilot.

First and foremost I want to make clear that Wuuff is a safe platform that puts buyer protection first. We have proved this in the way we have handled your case.

Secondly, the breeders that advertise through Wuuff, do reserve the right to refuse sale. This is why we have Wuuff Pay. Because you were not able to purchase the puppies, Wuuff Pay ensured your deposit was always safe and would be returned to you, which has already happened.

Unfortunately this particular breeder felt uncomfortable selling to you; due to disagreements, and difficulties in communications. This can sadly happen occasionally. However this is not the fault of Wuuff, nor does it mean the breeder was scamming you.

The Wuuff team did try to help resolve this, even though it is a generally self service website, designed to initiate conversation between a customer and the breeder. We actually went further than normal here, with the Euro Puppy team trying to assist too. Sadly to no avail.

I can see from the statements made in your review that you misunderstood the decisions of the breeder, and you misunderstood the Wuuff service. This is the only reason I can see for why you would possibly believe you were being scammed. However the only loss suffered is that you didn’t get the dogs you wanted.

I firmly believe, based on what happened, that there was no need to write a 1 star review. The accusations you made had no basis in fact. Your money was returned, and both Wuuff and the breeder did not do anything outside of their obligations.

I hope that I have helped clarify the facts. Please feel free to get back to me if you have any further questions or concerns.

Sincerely Yours,

Sandor Fagyal

Rated 5 out of 5 stars

Puppies in the US from reputable…

Puppies in the US from reputable breeders are very expensive that we couldn’t afford. Thanks to Woof we found our cute and healthy Luna at a reasonable price. We couldn’t have been happier with their services. I highly recommend them.

August 17, 2021
Unprompted review
Rated 2 out of 5 stars

Unfortunately bad experience with customer service

Unfortunately, I was not happy with the service at all.

I had emailed Wuuff company regarding a puppy I had found available on their website. A gentleman named Garbo Varga emailed me stating the breed isn't available, although the website stated they did have one available. I even sent a screenshot of the breeder and the puppy we wanted but I didn't receive a reply back at all.

We did our own research and located breeder on Facebook and brought our puppy independently.

I am giving 2 stars because I found a reliable breeder and our puppy on this website.

It has now been a month since we have had our puppy and he is very healthy!

Overall, this website is good to see availabilty on the puppy you want. However, a big thumbs down with customer service and assistance.

June 27, 2021
Unprompted review
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Reply from Wuuff.dog

Dear Krishna

We are sorry for any confusion you faced while looking for your perfect puppy.

On Wuuff breeders advertise directly to dog lovers, like yourself. You can contact the breeder directly without our assistance, and between yourselves you can do everything to choose and receive your dog. We do not provide customer service here, unless someone chooses one of our additional services such as Puppy Match, Wuuff Pay or Wuuff Transportation.

We are pleased that you found your dream puppy from a breeder seen on Wuuff, and happily you were able to arrange everything with the breeder to get your perfect pup.

Rated 5 out of 5 stars

I had never listed my puppies online…

I had never listed my puppies online before. But wuuff.dog is different to other sites. I only wanted to be somewhere that listed verified and proper breeders. For my kennel it has really boosted the amount of people that find me. Forever Wuuff!

September 26, 2019
Unprompted review
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Reply from Wuuff.dog

Dear Ancsi, thank you for your kind words! We wish the best new families to your amazing French Bulldog babies.

Rated 5 out of 5 stars

We didn't found the right puppy for so…

We didn't found the right puppy for so many years, until last December. We wanted a cute button-eyed puppy. We were looking firstly Bolonka Zwetna (type of puppy). And if we finally found one, they weren't sold for us, because of the foreign country.. it was difficult for them or I don’t know excatly.. Our contact was Zita, who, after the introduction immadiately help for us and finally helped overcome the obstacles. Our puppy came from Ukraine (anyway she isn’t bolonka zwetna, her type is: ukrainian color toy) and she was born on my daughter's birthday 🙂. She is OUR puppy, we were waiting her for a long-long time..., but it was lucky to wait, because our puppy is a lovely member of our family.

September 26, 2019
Unprompted review
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Reply from Wuuff.dog

Dear Zsuzsa, our goal is to help purebred puppies in finding their new forever homes. Your request was quite.a challenge but we love challenges. We are so so happy that we were able to find the perfect puppy for your family. Wishing you lots of joy and happiness! 🙂

Rated 5 out of 5 stars

One of the newest and best sites for…

One of the newest and best sites for breeders to advertise pups online. Was happy I could upload all the info and pics about my pups, and with the Wuuff teams help was very easy to work things out with the customer. So happy to have found homes for my pups through Wuuff!

September 26, 2019
Unprompted review
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Reply from Wuuff.dog

Tekla , thank you for your wonderful review. You will always be our very special early adopter, and forward thinking customer.

Rated 5 out of 5 stars

Wuuff has been a fantastic opportunity…

Wuuff has been a fantastic opportunity for me as a breeder, it has allowed me to massively expand the number of people who can find my pups, and I have even found a wonderful home for one of my English Cocker Spaniels in Hong Kong! Wuuff has a great range of breeders in Eastern Europe and Russia, and has given me great new options as a breeder to improve my bloodlines. It was easy to get in touch with a breeder in Russia through Wuuff, and to find a new breeding female for my English Cocker Spaniel bloodlines.

September 26, 2019
Unprompted review
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Reply from Wuuff.dog

Dear Rita

We would like to say thank you so much for your delightful feedback. We are so thrilled that Wuuff has enabled you to grow your kennels viewership. And it is wonderful that we could help you find a new female to further improve your excellent bloodlines, and also help find a fantastic new home for your own English Cocker Spaniel. Our aim has always been to help the best breeders, and we so glad we could do so for you here.

Rated 5 out of 5 stars

So so happy

So so happy! Finally found my perfect little Tibetan Mastiff pup, and was so easy to deal with Wuuff and the breeder, so I could get my puppy to my home. Really gave me confidence to get a puppy online, which was a big decision.

September 26, 2019
Unprompted review
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Reply from Wuuff.dog

Dear Monika, thank you for your great review. We are happy that we could be part of this big decision. Best wishes to your family! Wuuff

Rated 5 out of 5 stars

Thanks to Wuuff we got a great puppy

I had a very easy time dealing with Zita and Wuuff. She was always ready to answer my questions and allay my concerns. We ended up with a great puppy, who is balanced and loving. I couldn't be happier. Thank you, Zita and Wuuff.

April 15, 2019
Unprompted review
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Reply from Wuuff.dog

Hello Carlo,

Thank you for your kind words. It has been our pleasure.
Sandor

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