WVA Whisky Auctions Reviews 

696
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and knowledgeable team for providing wonderful support and making both buying and selling extremely straightforward and stress-free. Reviewers often note that communication is excellent throughout the entire process, while the auction platform offers a wide selection of bottles and a seamless user experience. Consumers consistently appreciate the fast delivery times and the careful packaging that ensures delicate items always arrive safely. Though some reviewers were not happy with the financial aspects, mentioning that commissions, delivery fees, and additional charges can quickly add up.

What people talk about most

Service

Consumers find service to be positive, highlighting an easy, professional, and efficient experience from... See more

Staff

Customers consistently note positive experiences with staff, highlighting a friendly, welcoming, and... See more

Product

People report high satisfaction and appreciation regarding the product range and quality available. Consumers... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting consistently fast and reliable shipping.... See more

Price

Reviewers mention positive feedback about price, highlighting great value and fair rates for both buying and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used WVA as I could deliver my Whisky for sale and save on courier costs. Really friendly knowlegable team explained the process and gave accurate estimate. Website and emails kept me informed all t... See more

Company replied

Rated 5 out of 5 stars

George and the Team at WVA were incredibly friendly and helpful when we auctioned our miniatures collection. The work that they put in to selectively lotting and photographing the collection paid o... See more

Company replied

Rated 5 out of 5 stars

I came across Wva whilst looking at selling my dad’s miniature collection. George was so helpful from the start of the process to the end. He collected all of the bottles personally and kept me upd... See more

Company replied

Rated 5 out of 5 stars

WVA are fantastic! Extremely helpful and friendly, I have consistently had swift and accurate replies to all communications I have had with them! WVA take all the stress and potential difficultie... See more


Company details

  1. Online Auction Service
  2. Alcohol Store
  3. Auction House
  4. Gift Shop
  5. Liquor Store
  6. Liquor Wholesaler

Written by the company

WVA is an Independent Whisky Auction Website which has been running for the past 10 years. We offer a global online platform for the buying and selling of Old, New, Rare and Exclusive Whiskies and Spirits to thousands of registered bidders. WVA offers 0% sellers commission, Free Valuations, Free DHL Collections across the UK, Extremely competitive buyers commission and registration fees. Super fast shipping and all pay-outs to our clients are concluded 5-7 days after auction end. If you have items to sell please get in contact today. We look forward to hearing from you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

696 reviews

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4.9

All reviews

(696)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Bespoke advice and help from George has…

Bespoke advice and help from George at WVA has made the experience enjoyable and less stressful. Thx. I appreciated the fast turn-around of funds after the auction closed too. Overall, comms are excellent and the staff try and be helpful and friendly.

September 18, 2025
Rated 5 out of 5 stars

Found the process very positive

Found the process very positive. The selection was great. I was able to win 3 lots. Very happy with the price and I knew the additional charges that would be added to the bid price. The lots were very well packaged for delivery.

September 17, 2025
Rated 5 out of 5 stars

Straightforward, good service.

These guys are great to deal with, straightforward, and prompt. The process of buying, paying and recieving whiskies bought at a WVA auction is satisfying and swift.

I have used them many times and will do so again.

February 6, 2025
Rated 5 out of 5 stars

Excellent service from Nice people

The whole team at WVA are a pleasure to deal with.
Knowledgeable,Courteous,informative and professional…
I would recommend WVA to all interested in buying or selling Whiskey.

September 19, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you for your kind words, your feedback is much appreciated. We really do pride ourselves on our customer service. Thank you for choosing WVA.

Rated 5 out of 5 stars

WVA Whisky Auction goes above and…

WVA Whisky Auction goes above and beyond to accurately represent the bottles shown and to get them into my possession after purchase.

September 5, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you for your kind words, your feedback is much appreciated. We really do pride ourselves on our customer service. Thank you for choosing WVA.

Rated 5 out of 5 stars

Great reliable service

Great reliable service

September 17, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you for your kind words, your feedback is much appreciated. We really do pride ourselves on our customer service. Thank you for choosing WVA.

Rated 5 out of 5 stars

Great service

Great customer service from the team. Bottles were received promptly and packaging was done to a very high standard, everything arrived perfectly. Very happy customer!

August 29, 2025
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Reply from WVA Whisky Auctions

Thank you for your Feedback Lisa , we are so pleased to hear you are happy with our customer service and packing. Our team work very hard to keep up our high standards so its much appreciated. We look forward to your next order!

Rated 3 out of 5 stars

They pack their whisky in boxes but not…

They pack their whisky in boxes but not much protection, be wary of what you ship with them please,

Hi again WVA, thank you for your reply, this has Nothing to do with DHL, i have had whisky shipped to me for many many years and this was bad packing so stop blaming DHL and at least have the sense to admit your poor packing on this occasion, the inflatable holders were not filled correctly, the cardboard box had ZERO protection, try putting them in between two pieces of cardboard inside the box, i will no longer use WVA if this is your attitude

August 29, 2025
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Reply from WVA Whisky Auctions

Thank you for your Feedback. We are sorry you feel this way Graham and that you haven’t had a good experience with DHL delivering your parcel. Please be advised this issue was not down to bad packing from WVA but in fact very poor handling by the currier DHL. All our parcels are packed with care by our team and always leave our office well packed and padded.
We have been in constant contact over the delivery issues and also offered a full refund and return shipping labels, which we are yet to wait a response.
Thanks for using WVA and hopefully next time there wont be any DHL issues.

Rated 5 out of 5 stars

The best whisky auction out there

The best whisky auction out there.
George is the nicest person to deal with. This is for buying and selling. A real gentleman. If you want genuine advice wva is the right company. Highly recommend

September 3, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you for your kind words, your feedback is much appreciated. We really do pride ourselves on our customer service. Thank you for choosing WVA.

Rated 5 out of 5 stars

Good interface making bidding easy

Good interface making bidding easy. Fantastic delivery service as well.

August 28, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you Ricky your feedback it's very appreciated. We look forward to your custom again the future. Thanks for choosing WVA.

Rated 5 out of 5 stars

WVA are the friendliest of people

WVA are the friendliest of people - George and the team are always happy to help. The auctions are well run but the after-sales is where they really stand out. Thanks, all!

August 28, 2025
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Reply from WVA Whisky Auctions

Thank you for the Feedback Andy we really appreciate this. We are very proud of our customer service and are always happy to help. Thanks for choosing WVA, we look forward to doing further business with you.

Rated 5 out of 5 stars

Setting the bar for other platforms to emulate

By far the easiest & quickest turnaround for buying/delivery out of all the platforms out there.
Secondly, delivery is a tiny bit more but the most securely packed compared to the other ten auction houses I use!

August 28, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you for your feedback that's brilliant to hear, we pride ourselves on our customer service and packing. We look forward to your custom again in the future, Thanks for choosing WVA.

Rated 5 out of 5 stars

I came across Wva whilst looking at…

I came across Wva whilst looking at selling my dad’s miniature collection.
George was so helpful from the start of the process to the end.
He collected all of the bottles personally and kept me updated at all points of the process.
Their prices for selling knock all others out of the water and their customer service was impeccable

September 4, 2025
Unprompted review
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Reply from WVA Whisky Auctions

Thank you for you review Cheryl that's brilliant to hear we aim to please and will always go above and beyond for our customers. We are so pleased that we could help you sell your fathers collection and obtain the best prices for you with our fees. Thanks for choosing WVA.

Rated 1 out of 5 stars

Ridiculously long auction ending…

Ridiculously long auction ending timescale provides no certainty or assurance....the auction end process advertised on the site as ending from 8pm....at 10.20pm, the site is still accepting bids possibly even later, who has the time to remain engaged in an auction bidding process for over 2 hours?? I get that WVA want to get the highest price per lot and hence commission but the bidder experience suffers significantly....needs a rethink and quickly.

August 28, 2025
Unprompted review
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

We are sorry you feel this way and didn't understand our auction end process fully, it does not state anywhere that our auctions end at 8pm, it says on all correspondence, emails and T&C’s that FROM 8pm our software will conclude the auction when bidding falls below a certain level. This helps our sellers get the best prices for their bottles and also stops bidders from getting sniped in the dying seconds. Thank you

Rated 5 out of 5 stars

1st class service from start to finish

1st class service from start to finish. They always try and accommodate any reasonable request and their fees are very, very reasonable.

August 1, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you very much for your feedback Gareth. This is brilliant to hear, we really do appreciate your custom and thanks again for choosing WVA.

Rated 5 out of 5 stars

A very well organised Auction

Great Auction and efficient service.

August 7, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you very much for your feedback Andy. This is brilliant to hear, we really do appreciate your custom and thanks again for choosing WVA.

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