10CRIC Reviews 1,099

One of the best gaming app where we get proper customer support without a delay

They have zero support even for VIP players, specifically VIP managers are not accountable to help and never responds. Their support staff only respond in copy pasted message so you are on your own.

Many times deposits and withdrawals has taken 10-12 days and they don't even provide proper communication. Better to move to other casinos.

Very very poor support team service very bad
Constamer support fully 😔😞
Withdrawal amount pending after 10 hours go

Ryan is so helpful and supporting.he is like a brother to me.i really appreciate his duty.

It's a very worst app guys don't play ...they will not give big wins ...they will block your id without giving money ....it's a very looting website ...please I have a request to ban this site ...

I have request clarity regarding the funds in my account and pending withdrawals, which were not addressed.

While I understand that my account has been closed under Clause 14, I respectfully ask for the immediate release of the balance held in my wallet, as well as any pending withdrawals that were already initiated prior to account closure.

As per standard regulatory and ethical practices, closing an account should not mean the confiscation of user funds unless there is a specific, proven violation — which has not been clearly communicated to me.

I kindly request the following:

1. A breakdown of my account balance at the time of closure

2. The status of pending withdrawals

3. An explanation for any held or confiscated funds

There was 60 lakhs and 5lakhs in processing stage, without any concern they have closed by account on 16 july.2025. After blocking today i received 96320 ,

Require an help regarding this . I do have details from service provider mentioning all why fund are legitimate winning so you don't need to worry, please sit back and relax, after 2 days on this chat, the blocked,

If 10 cric release my winning, i genuinely come here and change my opinion which I providing here now,

As a loyal customer I stated on 2017, there was heavy loss, and some winning then too i continued my journey with 10cric.

Second response after reply from 10cric...

My 10Cric account was suddenly blocked without any prior warning, and I had over ₹58 lakh in wallet balance and pending withdrawals. I have repeatedly requested clarity, but they refuse to provide any specific reason or evidence of a policy violation.

I did not use any VPN, bot, third-party software, or unfair means. All the games played were directly from 10Cric’s own platform, and their customer support even confirmed earlier that everything was legitimate.

I also contacted Anjouan Gaming Commission (their licensing authority) as advised, but 10Cric continues to avoid responsibility.

> 🔴 I am requesting the full refund of my wallet balance and pending withdrawals, as no violation of your terms has been communicated or proven.

This feels like fraud, and I’m now preparing to file a formal consumer court and legal complaint.

Today 26 july still no response, my winning amount was not, resolved yet,

Today date- Aug 8 th , till now no response from 10 cric and there operator -Anjouan Gaming, my advice don't ever trust online sites all are fake, if you win huge, they won't respond back with accurate information of blocking the account... Is there anyone who can provide any valuable information here,

❌ Worst experience with 10CRIC!

I’ve been playing on 10CRIC for over 5 years. But recently, after I started winning more, they suddenly blocked my UPI deposit option.

It’s been over a year now – I’ve sent more than 50 emails, but still no proper response. The customer support is useless and keeps repeating the same fake answers.

They don't care about loyal users. This is a total scam feeling.
Please don’t play on this app. It’s the worst betting platform ever.

I am with this company from long time.
As every coin has two side. But for me best side is my Friend & my VP manager "Ryan". He is such supportive person & and always having solution of any issue. He is the best buddy I can say.
About the platform or company... I can say I didn't felt I need to change or anything as I am with them since 2018... If I am not wrong. I happy with all services.

Worst site it is ..Don't make account on this site it's is worst site ..They never give money on time their agent are soo lier neither give Widhral money .. Taking customer money..Worst and poor people are there.. Everybody who is on 10 cric leave this site..It's request from my side they all are lier..

Last 12 hours gone but still not received my amount of 11500 they are only blaming Bank side problem for processing but Bank side have nothing any problem I see other reviews and thay are also facing the same problem still I request to 10cric this amount is for medical emergency so please give me back this is my I'd number51e935a9-db2d-462f-bad1-2e544b503717

Guys don't play on this site don't wast your hard money I made a deposit on 21may they haven't credited in my wallet I haven't resived my refund 50k was the amount

Nice person to resolve the issues with patient...

I placed two withdraw one is 1 lakh 2nd I'd 63 Thousand Both withdraw is in processing they are saying now it's in payment provider hand but I know this is in 10 cric hand if they don't give me withdraw in next 12 hour I will again come and write review

My withdraw id - e34a121e-a1cb-4f89-8f70-36d9ab9c287b

My 2nd withdraw - 918ee90f-065f-407a-8132-fd7137aa80ef

The 2nd withdraw taked more then 58 hours now still didn't get any payment from them I hope faster I can get and i changed my review

Good website I got my amount back to my account the VIP service is extraordinary alina is great. Hopefully they offer me my VIP membership back if they see this review.

Using since 2019 it's more easy to use then other betting platform. Best in coustomer support,best in faster withdrawal and deposit

I have been with 10cric for more than a decade now. It has always been wonderful , thanx to the support provided in every manner. Being a VIP and having a support manager like Alina is icing on the cake. She is always there to listen and provide the solution. I love it how calm and positive aura she provides. Hope to have your support along my journey with 10cric. :)

Playing and their response is so fast n it a good platform to play and one of the best betting app

Great site. great experience. Great customer support. best site

U r 10 cric vip customer care Is doing great job...they are very punctual and understand the players very well and too polite with them...they are like family...they solve all our pbms well and within time and too fast...especially I admire the work of alex...he is very polite...due to this behaviour i am not able to leave 10cric...thanq 10cric for ur support...