While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 370 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, particularly regarding deposits not being credited to their accounts and withdrawals remaining pending for extended periods. Customers also reported issues with the website and a lack of timely responses from the company, often receiving automated replies instead of concrete solutions. The refund process was also a significant source of frustration, with many struggling to receive their money back. Though some reviewers were satisfied with the customer service, finding it helpful and responsive, the majority experienced difficulties in getting their issues resolved. Some people also felt that the customer support team provided generic answers and did not offer proper explanations for the delays in payments and refunds.

What people talk about most

Payment

Customers had negative experiences with payment. Many reviewers report significant issues with deposits not... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers, like those helped by... See more

Refund

Reviewers express significant dissatisfaction with the refund process. Many customers report prolonged... See more

Website

Reviewers highlight negative aspects of the website. Many customers express strong dissatisfaction, citing... See more

Response time

Clients share negative opinions on response times, with many reporting significant delays in receiving... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I have been a player and active user of 10Cric for over 4 years. While I was absolutely happy and satisfied with the service earlier, lately, there have been multiple issues specifically with deposits... See more

Company replied

Rated 1 out of 5 stars

I'm playing last 5_7 year website is good growing but last one month my deposit 3 time not added to my account.. Debited in my bank but not added to my 10cric account.... They not responding properly... See more

Rated 1 out of 5 stars

FRUAD #SCAMMERS # now the worst platform to play on. I made the withdrawl & it's more than 2days I haven't received my money yet. No proper response from anyone just we have processed your... See more


2.5

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 15% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have been using 10CRIC for many…

I have been using 10CRIC for many years, but my recent experience has been extremely disappointing and financially stressful.

Transaction Details:

Date of Transaction: 06 March 2026
Amount: INR 20000
UPI Transaction ID: T2603061826260272302778
UTR Number: 917032216096
Ticket ID: 1644221

What happened:

On 06 March 2026, I made a UPI payment of INR 20000 using the UPI ID provided through the 10CRIC platform. The transaction was marked successful, and the amount was debited from my bank account immediately.

Initially, 10CRIC informed me that if the amount was not credited, a refund would be processed by 18 March 2026.

After that date passed, I repeatedly contacted support through:

Email
Live chat
Support tickets

I submitted all requested documents multiple times, including:

Bank statement
UPI transaction screenshot
PhonePe transaction proof
Official bank confirmation email
Bank transaction PDF

My bank, Canara Bank, has officially confirmed in writing that the transaction was successful and the funds were credited to the beneficiary banking system.

Despite providing all this evidence, I continued receiving repetitive template responses, requests to submit the same documents again, and conflicting explanations.

Later, 10CRIC stated that the funds were not received on their side or by their payment provider, but no documentary proof, payment provider confirmation, or reconciliation report has been provided to support that claim.

Because of the lack of clear resolution, I have now:

Filed an official complaint on the National Cyber Crime Reporting Portal
Requested bank-side UPI trace and beneficiary verification
Submitted all documentary evidence to authorities

My concern is not only the unresolved INR 20000 transaction but also the absence of transparent communication, clear escalation channels, and evidence-based support.

I am still waiting for a proper resolution for Ticket ID 1644221.
very fruad now cyber team diging these issue

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

10Cric is best f ARI Like agent…

10Cric is best f ARI Like agent represent 10cric.

May 11, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Rouf,

Thank you for your kind feedback! 😊

We’re really happy to hear that Ari represented 10CRIC so well. We will make sure to share your kind words with her!

Wishing you the best of luck and lots of wins ahead 🍀

Kind regards,
10cric Support Team

Rated 5 out of 5 stars

For Aya mam support for me very well…

For Aya mam support for me very well she easily solve my problem. Which iam facing from last one week. Thank you AYA mam

May 10, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Srikanth,

Thank you for your kind feedback! 😊

We’re really happy to hear that Aya was able to help you! We’ll make sure to share your kind words with her.

Thanks again,
10cric Support Team

Rated 2 out of 5 stars

I have been a player and active user of…

I have been a player and active user of 10Cric for over 4 years. While I was absolutely happy and satisfied with the service earlier, lately, there have been multiple issues specifically with deposits. I have 2 high value deposits stuck for more than 10 days and every time I reach out to support they tell me they are investigating on priority but nothing happens. Earlier I sued to get good bonuses on deposits but that had also reduced over time. Hoping my deposits clear soon.

April 27, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We’re sorry to hear about the recent issues you have experienced!

Please reply to our request through Trustpilot with the required details so our team can review the status of your deposits and assist you further

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

My money is not credited my 10cric…

My money is not credited my 10cric account pls help me

May 7, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sanjay,

Thank you for your feedback! We have requested further details through Trustpilot, so please share the requested information so we can investigate and assist you accordingly.

Kind regards,
10cric Team

Rated 1 out of 5 stars

They eat your money

You deposit funds, it deducts from your bank account but doesn't get credited to your 10cric account .. then they ask 12 days for refund... Then after 12 days they ask for your bank account, then if you refuse to share your bank account of 12 days, they say they won't process the refund.

April 24, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Apoorva,

Thank you for your feedback.

We have requested additional details through Trustpilot. Kindly respond so we can assist you further, as we are currently unable to review or verify the case without the requested information.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Cheating site and blocking the website…

Cheating site and blocking the website to access...I made a bet of 7200 in fall of 2nd wicket under 392.5 during Hampshire county championship 4 days ago,they scored 393 plus and tried to login to continue the bet fall of wicket under 432 something, but website is blocked or not given access.once wicket fallen at 397 runs , immediately opened the site . ...see,how they cheating smartly and looting money.... Beware of this chutia site .Robin is telling that their not responsible for connectivity issue . You can cut access and win unethical manner .. .. Complete fraud site... don't play guys...save your hard money...

May 2, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We would like to review the matter properly and check what happened. Please reply to our request through Trustpilot with your account details and any relevant information so our team can investigate further.

Kind regards,
10cric Team

Rated 1 out of 5 stars

Withdrawal payment option taken off.

I want to withdraw my money but they took off the option of withdrawing money directly to bank account. Now only ICash.one option shows there. They aren't validating my profile and I want my money urgently.

I also verified my profile and everything is fine with 10cric but IDK why they have taken down the option of withdrawing the money directly to bank account. I need help urgently to get this fixed. Just once, please get this fixed for me.

May 5, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We understand your concern, and we are sorry for the frustration caused.

Please reply to our request through Trustpilot with your account details so our team can check the withdrawal and verification status for you and assist further.

Kind regards,
10cricTeam

Rated 1 out of 5 stars

Very disappointing experience with…

Very disappointing experience with 10Cric.

My withdrawal is still stuck in “processing” with no proper update. Support keeps sending the same repeated responses instead of actually resolving the issue. I’ve emailed multiple times and even tried contacting my VIP manager, but there has been no real help or accountability.

At this point, it feels like they are delaying withdrawals without giving clear answers. This kind of service seriously damages trust.

I strongly recommend not playing on this site until they improve their withdrawal process and customer support.

Very frustrated with the experience.

May 4, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We are sorry to hear about your experience and completely understand your frustration.

We would like to look into this properly and assist you further. Please reply to our request through Trustpilot with the requested details so our team can review the status of your case.

Kind regards,
10cric Support Team

Rated 5 out of 5 stars

Nice Site Sometimes There Are deposit…

Nice Site Sometimes There Are deposit issues but overall good 👍💯

May 4, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sainaik,

Thank you for your feedback!

We are glad to hear you are enjoying our website and really appreciate your patience regarding occasional deposit issues, and our team is always working to improve the experience!

Wishing you good luck and lots of wins ahead 🍀

Kind regards,
10cric Team

Rated 5 out of 5 stars

I am old player playing from 8 years in…

I am old player playing from 8 years in this site and trusted site and fully assured funds speed on payment methods best

May 4, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Deepak,

Thank you so much for your continued trust and support over the years!

It means a lot to hear this from a long-time player. We’re glad you’re happy with our payment speed and overall service experience.

Wishing you the best of luck and many more winning moments ahead!

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

app not working

app not working

May 1, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for your feedback.

The app is currently working normally. In case you are experiencing any issues, please contact us directly via email at support@10cric.com or through our 24/7 live chat support.

At 10CRIC, we are always here to assist you and provide the best possible experience.

Kind regards,
10cric Support Team

Rated 4 out of 5 stars

App not working ??

App not working ??

April 30, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for your feedback.

The app is working normally at the moment. If you are facing any issues, please contact our support team directly and we’ll be happy to help you resolve them.

Kind regards,
10cric team

Rated 1 out of 5 stars

Subsequent bakawas bating site hai…

Subsequent bakawas bating site hai bonus wager 500 rs pr 1000000 lakh hai koi 500 ruprupye ko innings bat kese hello sakta hai total balance withdrawal nhbkr sakte casino m helmet pr 45 time hota h jo bonus or deposit amount mila kr wagar krna hota hai uska bhi ye 20 % hi cont hota hai yani apne 500 deposit kiya 150 % bounce milmilaa kr 1250 uska 45 times 56250 innings bar apko wager krna h usme bhi 20% hi count hota haito iska matlb apko iska bhi 5 times 281250 total wagar uske bad ap site to apko 500 rs jo jam kiya h vo jita huaa milega

April 30, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear customer,

Thank you for your feedback.

We understand your concerns regarding the bonus wagering requirements. Bonus terms and wagering conditions are applied according to the promotion rules available on the platform.

If you need any clarification regarding the bonus or wagering process, please contact our support team directly and we will be happy to assist you!

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Every body is busy writing here about…

Every body is busy writing here about the deposit scam of cri10 but the real scam start when u start earning big in 10cric they hold all your money and ask for the additional document for the withdrawal process and instead of proving all the bank statement with password ,they told you that the account statement is fake. 1st some of his/her agent contacted me via Wassapp i was the vip member and she asked me how in am playing that good she also want to earn something good but after 3 or 4 days they demanded me of the selfie with adhaar bank statement every thing I am the user of cric10 from last 5 year they swallow 2 lakh of my winning amount

November 12, 2025
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We’re sorry to hear about your experience!

We have just requested additional details through Trustpilot.

Please provide this information, so we can review your case and assist you further.

Kind regards,
10cric

Rated 5 out of 5 stars

To be honest I'm here to write a review…

To be honest I'm here to write a review because of only two people one is Aya another one is Nina .
They only people patiently give assistance to the customer.
Thank you Aya 😁

April 26, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Hey Kiran,

Thank you for your wonderful feedback!

We all read your review and were extremely happy to hear your kind words about Aya and Nina. It means a lot to us that their patience and support made such a positive impression on your experience!

Kind regards,
10cric

Rated 1 out of 5 stars

Since I am playing 3 years over my…

Since I am playing 3 years over my account already verified.but today I want to withdrawl my amount. I try to withdrawl but I am unable to withdrawal because of my account is not verified 😔 very bad

April 25, 2025
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We appreciate you sharing your experience with us.

We have requested additional details through TrustPilot, so kindly reply so we can check the verification status and assist you further.

Kind regards,
10cric Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look