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Review summary

Created with AI, based on recent reviews

Evaluating 370 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, particularly regarding deposits not being credited to their accounts and withdrawals remaining pending for extended periods. Customers also reported issues with the website and a lack of timely responses from the company, often receiving automated replies instead of concrete solutions. The refund process was also a significant source of frustration, with many struggling to receive their money back. Though some reviewers were satisfied with the customer service, finding it helpful and responsive, the majority experienced difficulties in getting their issues resolved. Some people also felt that the customer support team provided generic answers and did not offer proper explanations for the delays in payments and refunds.

What people talk about most

Payment

Customers had negative experiences with payment. Many reviewers report significant issues with deposits not... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers, like those helped by... See more

Refund

Reviewers express significant dissatisfaction with the refund process. Many customers report prolonged... See more

Website

Reviewers highlight negative aspects of the website. Many customers express strong dissatisfaction, citing... See more

Response time

Clients share negative opinions on response times, with many reporting significant delays in receiving... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I have been a player and active user of 10Cric for over 4 years. While I was absolutely happy and satisfied with the service earlier, lately, there have been multiple issues specifically with deposits... See more

Company replied

Rated 1 out of 5 stars

I'm playing last 5_7 year website is good growing but last one month my deposit 3 time not added to my account.. Debited in my bank but not added to my 10cric account.... They not responding properly... See more

Rated 1 out of 5 stars

FRUAD #SCAMMERS # now the worst platform to play on. I made the withdrawl & it's more than 2days I haven't received my money yet. No proper response from anyone just we have processed your... See more


2.5

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 15% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Guys beware of the Transactions which…

Guys beware of the Transactions which you Receive from them as withdrawals. My account is freeze and after many emails and undertaking to the banks my account was unfreeze but they have still marked Lien For the 98000Rs amount which i had received from a particular account of the 10cric. Moreover the account manager is not replying to my messages on Telegram and WhatsApp. So guys think before doing any transactions with them

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

44000 INR Withdrawal not credited

It's been over a month now since i have made a withdrawal request and it is showing successful in 10cric however i have not received my withdrawal.

After 1 month, they are saying that funds have left from their side but i have still not received the funds, i have even confirmed it with my bank and shared my bank statement with 10cric but they are still saying same thing on every email that funds have left from their side. They are not interested in solving this issue. It is a big scam at this point.

I'm helpless at this point. I can't just forget about my withdrawal and i wont 10cric just let go this easily.

Can anyone help me sue them? Is there any legal way to sue them or any other way to register a complaint against them. Can we all who are facing similar issues collectively file fraudster case against them? We all have to do something, otherwise this will keep happening.

Please stay away from 10cric. THEY ARE SCAMMERS.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

My withdrawal amount 32000 inr not…

My withdrawal amount 32000 inr not credited

One month ago but no result

I entered the wrong account number by mistake but the IFSC code was correct and they are saying that the payment has been successfully sent. I should check with the bank and do that. This cannot happen that a wrong account number is entered but the IFSC code is correct and the money gets sent. I have also tried sending the money to this wrong number but it is not getting sent.

They are telling me to go to the bank and find out where the money went?I checked with the bank and they say only the person who sent the money can tell me. Where has it gone?

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Very cheap company

Very cheap company, it's fraud level c grade company never trust and never deposit they will only take your money. Not withdrwal giving.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

I made the deposit but money not…

I made the deposit but money not credited into my account.
This is the same problem I am facing from last few months.
THEY HAVE BECOME A FULL SCAMMERS .
JUST WANT TO RIP OFF PEOPLE MONEY.

THERE CHAT SUPPORT AND EMAIL SUPPORT ARE THIRD CLASS,JUST DISGUSTING.

PEOPLE IN CUSTOMER SERVICE HAVE TOTALLY ZERO KNOWLEDGE.

I REQUEST ALL DO NOT USE THIS PLATFORM ANYMORE PLEASE

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

This site more issue

This site more issue
1. 1 week waiting change email id not help
2.if you login one device after you login other device and change password but still login all device safe security issue
3. If you play big amount site disable all imps and upi deposit withdrawal
And
4. Without you login live support not helping you unable login. Your support never help

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience.

Worst experience.. Support system is entirely bad..
If i ask my withdrawal through mail..they mail same thing to wait for 15 minutes. I already waited for 2 days and then same wait for 15 minutes minutes copy paste they do.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

I did a withdraw of 15000 on 3rd Feb at…

I did a withdraw of 15000 on 3rd Feb at around 6.05am IST and it got confirmed from 10cric but i dint received my funds till date daily get connecting with support but they have some system generate mails, in chat support they were telling me our relevant team investigating on the case if we get any update u will get an update through mail. Facing very difficulties here but still i have a trust on 10cric website only bcz this was a first time to me and hopping it wil be last to me. And am scared to deposit also if it continue then, so am waiting for my funds with patience. Kindly look into it and do the needful for the same. Ill share you my ticket no. 1526081.

And you asked my bank statement from so and so date after that also you people dint got any solution. Do one thing mate kindly share your bank details to me for my transaction from 3rd to till date with UTR no. Ill check and solve my problem. Even my bank manager was very close to me he will update me on this transaction.

Any ways am waiting for my funds please release relevant team my funds. If not refund it to my 10cric account ill play atleast and i try my luck with it. But I dont want to be a dump man for now.

I hope you people solve this problem at the earliest and looking forward to review 1s again.

I know you people work on this and finally you all did it my funds got into my 10cric account however it doesn't mean where it should come but my funds got refund and am happy to share this word. Dear all be patience and wait for it you all get your funds back. Thanks complete team

Today 20th Feb i received my funds at around 12.56pm IST

I changed my review ratings from 1 to 5 now

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

BIGGEST FRAUD WEBSITE AND SCAMMERS

Biggest fraud website... Complete fake.. If your deposit goes missing then FORGET your money... We wont get bk it. Just these guys are big fraudsters a complete scam..
TOTAL FRAUD APP DONT EVER PLAY HERE U WILL GET ZERO RESPONSE.
AWARE OF YOUR SELF BEFORE COMING INTO THIS APP.

Since from 8th till today nothing hpnd AND AGAIN STARTED NEW DRAMA THESE GUYS ARE FAKING AMD DOING BIGGEST FRAUD.THOSE WHO WANT TO SAFE THR MONEY JUST TERMINATE FROM THIS SCAM APP ELSE JUST GO AND HAVE A EXP THEN U GUYS WILL COME TO KNOW ABT THESE WORLDS BIGGEST FRAUDSTERS AMS SCAMMERS.

February 8, 2026
Unprompted review

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