10CRIC Reviews 1,098

Deposit issue resolving service is very bad every time facing deposit not credited and i got resolution after 5 to 6 hours long

If your deposit not credited to your game wallet then forget about it.
They will never credit it. Its scam
They just tell you to wait 7 business days after that 15 business days but nothing will happen
Its scam don't play

I had a very bad experience with 10Cric regarding a wrongly settled bet and extremely poor customer support.

Ticket ID: 0073016705

Match: Antigua And Barbuda Falcons vs Saint Kitts And Nevis Patriots (Virtual Cricket)
Market: Over 0.5 runs – 5th delivery
Stake: ₹3500
Odds: 1.40

First, my bet stayed unsettled for more than 6 hours, which is already suspicious and unusual.
After waiting hours, they suddenly settled it as LOST, even though I clearly watched the live match and saw the run scored with my own eyes.

When I contacted support, they kept giving the same copy-paste reply:
👉 “We checked internally with game providers”
👉 “0 runs in the 5th delivery”
👉 “No official results available”

They provided: ❌ No proof
❌ No video
❌ No match log
❌ No transparency
Just “trust us”.

How can players trust results when: • There are no public results
• No verification
• Only their internal system decides
• And support refuses to investigate properly?
Customer service was completely useless and just repeated scripted answers instead of actually helping.

Very disappointing experience. I would not recommend 10Cric, especially for virtual sports where results are not transparent.
Be careful before placing big bets here.

Bad experience from nowhere they restrict my account

The support staff is good, it solves the problem Asap. Although I am in loss it's good to have a gaming platform like this. # play carefully.

⚠️ WARNING TO ALL USERS - READ BEFORE DEPOSITING ⚠️

WITHDRAWAL BLOCKED FOR 14 DAYS - FAKE PAYMENT PROOF PROVIDED

Transaction Details:
- Withdrawal Amount: ₹34,880
- Withdrawal ID: 06064faa-252c-4f17-a5ce-02b3ad2dcfa9
- Date Requested: January 23, 2026
- Days Stuck: 14 days and counting
- Status: NOT RECEIVED

What Happened (Timeline):
1. Jan 23, 2026 - Requested withdrawal of ₹34,880
2. Jan 24, 2026 - Platform confirmed withdrawal was "successfully processed"
3. Jan 24-Feb 3, 2026 - Followed up daily via email for 12 days
4. Jan 24-Feb 3 - Platform kept sending SAME generic responses: "we are reviewing," "funds will arrive shortly," "team is investigating"
5. Feb 4, 2026 - After repeated demands for payment proof, platform finally provided UTR: 602401590674
6. Feb 4, 2026 - Verified this UTR with my bank - DOES NOT EXIST in banking system
7. Platform provided FAKE payment reference after 12 days of stalling

Official Action Taken:
✅ Complaint filed with National Consumer Helpline, Government of India
✅ Docket Number: 8650401
✅ Date Filed: February 5, 2026
✅ Next Step: Consumer Court filing via E-Daakhil portal on February 7, 2026

Evidence Submitted to Authorities:
- Complete email chain (13 days of daily correspondence)
- Bank statement showing no credit of ₹34,880
- Screenshot of fake UTR (602401590674) provided by platform
- Bank confirmation that UTR does not exist
- Withdrawal confirmation from platform

Current Status:
UNRESOLVED - Money neither credited to bank account nor returned to platform wallet. Platform stopped responding after I exposed fake UTR.

To 10CRIC Support Team:
You have my withdrawal ID (06064faa-252c-4f17-a5ce-02b3ad2dcfa9) and all contact details from our 13-day email conversation. Resolve this immediately. I will update this review to 5 stars and withdraw the NCH complaint ONLY when my ₹34,880 is credited to my account.

Every day this remains unresolved, thousands of potential customers will see this warning.

To Potential Users:
DO NOT deposit large amounts. Platform stalls withdrawals for weeks with generic "reviewing" messages, then provides FAKE payment proof when pressed. Multiple similar complaints exist online. PROTECT YOUR MONEY - STAY AWAY.

This review will remain posted until the issue is fully resolved.

UPDATE - Day 14 (Feb 6, 2026): Still no resolution despite fake UTR being exposed. Consumer Court complaint filing tomorrow.

Earlier, there was a fiat-to-crypto withdrawal option, but now it is no longer available.

Have good experience I am using this from past 8 years

I'm playing last 5_7 year website is good growing but last one month my deposit 3 time not added to my account.. Debited in my bank but not added to my 10cric account.... They not responding properly also email is bounce backed.... Be careful

I am a VIP customer in 10Cric. Though they have mentioned about 15 mins withdrawl timeframe even after 12 hours of requesting, amount is still in Pending state nit even processing stage. Guys, don't go for this website. After winning you will not receive tour winning amount. What is the use of playing then?

It's been more then a month. I am not getting any help, even after multiple emails.

They were used to provide good customer support and help in deposit missing issue. But, they are now doing totally fraud. It's been more then a month. No help so far.

They are just sending system generated response even after sending them multiple emails.

Please help me Trust Pilot.

Here's the Ticket ID: - 1468645

I have deposited 5000 on 14th January 2026.

They are still not giving me exact timeframe despite the fact I have sent them all the payment details and evidence such as; bank statement and payment screenshot.

Here's their latest update which is again frustrating even after waiting for months, we still have to wait because they are still investigating, I am not sure what exactly they are investigating from months.

"Dear Atul,

Thank you for your message. We completely understand your frustration, and we sincerely apologize for the inconvenience and distress this prolonged delay has caused you. Waiting for over a month for your funds is understandably upsetting, and we’re truly sorry for the experience so far.

Please be assured that your case is not being ignored. It is under active review, and our team is constantly pushing for updates with the relevant payment partners to move this forward as quickly as possible. Unfortunately, certain steps depend on external confirmations, which is why this has taken longer than expected.

Your funds remain safe, and the matter is being handled with priority. While we’re unable to provide a definitive resolution timeline at this stage, we want to reassure you that we are following up continuously and will update you immediately once there is any progress or resolution.

We genuinely appreciate your patience and understanding during this time. This is the latest update available for now, and we’ll be in touch as soon as we have more information to share.
Kind regards,
Daisy

10CRIC "

10cric is now all fraud ...they just ripp off people money ...don't help them in a proper manner..when talk to their live chat support ...they always disconnect the chat without even listening to customers and do not provide any help//10CRIC IS A BIG RED FLAG NOW

Worst Unprofessional VIP manager: Kaya
This is regarding kaya..she is hardly available for support..very Rude and also Blocked from Whatsapp. 10 cric please look into this.

Worest site 10cric and there managers are worest i deposited amount on 18th jan and they after 2days they said your deposit failed and said amout will be refunded still 27th jan and i tracked the person mobile number whom I send he directly saying to RAISE COMPLAINT TO CYBER CRIME ON 10CRIC I HAD CHAT PROFFS AND MAILED TO 10CRIC TEAM STILL THEY ARE NOT RESPOING FROM 27TH

MY TICKET NUMBER IS 1504836

Big scam siye scam people dont trust this site….will take you winings fraud fraud fraud…..also manager JOHN FORCED AND BEGGED ME TO DELETE A REVIEW GIVING FALSE HOPES OF BONUS AFTER DELETING REVIEW HE SAID HE CANNOT GIVE ANY……Do not trust this site

MANAGER KAYA: SHE IS VERY UNPROFESSIONAL WORTHLESS MANAGER. NOT RESPONDING ANYMORE. EVEN BLOCKED ON WHATSAPP AND NOT AVAILABLE FROM LAST MORE THAN A MONTH. THESE KIND OF PEOPLE SPOILING NAME OF 10 CRIC.

It's one month now and they did not refund my money and keep on saying same thing that they are working on my issuie restlesly the dont have a time frame for any issuies they are not accountable to anyone if anyone fase any problem it won't be solved for a lifetime coz they dont have any legal fear and laws dont apply to them for big players it's worst night mare for them if they consider playing with 10cric

This has been a really bad experience. After dealing with 10CRIC, it honestly feels untrustworthy.
I made a deposit and the money was debited from my bank, but it was never credited to my 10CRIC account. When I tried to get help, I found out there’s no real customer support. The live chat is just a bot, and emails get automated replies only.
They keep sending the same copy-paste instructions, but once you actually follow them and submit all the details, nobody responds. There is no human agent to talk to, no update, nothing.
When a platform takes your money and then hides behind bots and automated emails, it raises serious red flags. Right now, my money is stuck and there’s zero accountability.
I’m posting this so others are aware. Think twice before depositing here. I’ll update this review if they resolve the issue, but until then this has been a very worrying experience.

I am using this website since morethan 4 years recently I deposited 4 k amount but amount not reflected into application I raised a ticket it's morethan 1 month still they are saying we are checking, I don't know what they are checking after 1 month they are wasting everyone time and money.

After that again I deposited 2k that amount is also same thing happened

Totally i lost 6k- after multiple mails still they are saying we are checking.

Finally I realized that it's waste of time of using this website,

Please don't invest in this type of scan website
Ticket id: 1397512
: 1434961

I deposite through upi 2629 INR PREVIOUS MONTH 8 DECEMBER...THEN SUBMITTED UTR BUT MONEY NOT CREDIT INTO MY 10 CRIC ACCOUNT...
THEY FIRST SAID THEY REVIEW IT..IT WILL REACHES TO YOUR BANK ACCOUNT UPTO 15 DEC...BUT I DNT GET MY MONEY...THEN THEY ASK FOR BANK STATEMENT PDF...AND STILL NOW THEY SAID ME THEY REVIEW IT... WHENEVER I ASK ABOUT MY MONEY....

THEY ARE SO PATHETIC ABOUT DEPOSITE DNT TRUST THEM GUYS ...PLS USE ANY OTHER PLATFORM...BUT dnt 10 cric..