121Carhire.com Reviews 

556
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Arrived as planned - car upgraded and ready and paperwork done in minutes. Cheerful friendly staff. Drop off at other destination done without fuss. Charge for drop off at other location taken on card... See more

Rated 4 out of 5 stars

121carhire themselves provide a good, easy to use, well priced site however it's not till you actually confirm you know who the actual company you book with is. We ended up with Record who have terrib... See more

Rated 4 out of 5 stars

Was given car booked through Europcar. Eurocar rep was meant to meet and greet at airport but we had to find him as he was standing quite far away and difficult to find. However overall was good exper... See more

Rated 4 out of 5 stars

No hidden extras. Price and car as advertised Although clearly directed to p4 as pick up point, had a few moments panic as this wasn't a name/company I hadn't heard of before, couldn't see pick up mi... See more

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3.8

Great

TrustScore 4 out of 5

556 reviews

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3.8

All reviews

(556)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great experience

Really great experience with 121carhire. easy to use website. best prices I could find. competitive priced option of zero excess insurance

May 4, 2017
Unprompted review
Rated 4 out of 5 stars

No hidden extras

No hidden extras. Price and car as advertised
Although clearly directed to p4 as pick up point, had a few moments panic as this wasn't a name/company I hadn't heard of before, couldn't see pick up mini bus and no-one to give clear instructions on when to expect bus etc, however, once the mini bus arrived it was really easy. When returning car at end of holiday it was initially tricky to find air autos car lot, but once there everything went easily and smoothly, very polite and helpful staff, bus back to airport was excellent and only took a few mins. I would use again

April 25, 2017
Unprompted review
Rated 4 out of 5 stars

Generally good

Easy and straight forward but the details on the booking don't always match - e.g. deposit taken and tank status.

April 17, 2017
Unprompted review
Rated 5 out of 5 stars

Easy to book

Easy to book, quick turn round at collection (helped by the fact that Dinard is a very small, quiet airport), car was clean and in good condition (and a bigger/higher grade/more expensive model than we were expecting), drop off was also very quick and straightforward. Customer service from on-site staff was very good.

April 15, 2017
Unprompted review
Rated 4 out of 5 stars

Easy to book, great car, excellent value

Used twice to rent cars in UK from North America over last 6 months. Overall works great, BUT can be confusing to work out insurance coverage (CDW, theft etc). First rental I got caught as Budget refused to acknowledge my coverage through Credit Card and I had to pay, spend time getting a confirmation letter from CC company, go back to airport to show it. No refund for elapsed time so rental ended up being 2x cost.

Second time I went prepared with letter but this time everything WAS included (with EasiRent) and no hassle whatsoever. I'm still not sure how to figure out up front what the situation will be at the desk when I get there.

March 9, 2017
Unprompted review
Rated 5 out of 5 stars

Super easy!

Easy to use website, cheap price, no hidden fees, simple collection and drop-off. Will definitely use again!

February 24, 2017
Unprompted review

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