121Carhire.com Reviews 

556
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Arrived as planned - car upgraded and ready and paperwork done in minutes. Cheerful friendly staff. Drop off at other destination done without fuss. Charge for drop off at other location taken on card... See more

Rated 4 out of 5 stars

121carhire themselves provide a good, easy to use, well priced site however it's not till you actually confirm you know who the actual company you book with is. We ended up with Record who have terrib... See more

Rated 4 out of 5 stars

Was given car booked through Europcar. Eurocar rep was meant to meet and greet at airport but we had to find him as he was standing quite far away and difficult to find. However overall was good exper... See more

Rated 4 out of 5 stars

No hidden extras. Price and car as advertised Although clearly directed to p4 as pick up point, had a few moments panic as this wasn't a name/company I hadn't heard of before, couldn't see pick up mi... See more

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3.8

Great

TrustScore 4 out of 5

556 reviews

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3.8

All reviews

(556)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Website was easy to use and directed us to a reliable car hire company at a very reasonable price - Europecar

September 28, 2016
Unprompted review
Rated 4 out of 5 stars

Easy pick up and drop off. Car not in the best condition

The pick up and drop off was quick and easy despite the chaos around the car hire kiosk. The car itself was pretty scuffed up but that didn't matter so much. What did matter though, was the terrible condition the windscreen wipers were in, coupled with the lack of any screenwash in the water made it very dangerous after using them as water was just smeared across the windscreen making it hard to see. I'm pretty sure that would mean an MOT fail in the UK.

September 21, 2016
Unprompted review
Rated 4 out of 5 stars

Good service at a decent price

Pleased with the service and price paid. We paid extra for an additional driver and the toll charger thingie (otherwise you have to pay at the Post Office and it is a bit of a faff). This was all made clear when booking and we we book our own excess insurance in the UK. Ended up with International Car Hire - they definitely need better signage at the airport as we had no idea if we were in the right place and then wasted 15 mins in the wrong queue - a faded, tiny, tatty sign right at the back of the portacabin wasnt very helpful. There was just some confusion when we brought the car back as we were told to enter car park at the 2nd entrance - P1. What they actually meant was enter at the 2nd P1 entrance (there were 2 entrances to P1), so we got shouted at by the lady when we returned the car!!! Otherwise all was good and we would use again.

September 20, 2016
Unprompted review
Rated 4 out of 5 stars

Great car....

we booked a 7 seater from Porto airport - didn't get the one we booked but were happy with the car we got. Only issue was the long wait to get the car when we arrived.

September 10, 2016
Unprompted review
Rated 5 out of 5 stars

Good service. Hassle free.

Website easy to use. No hidden extras. Whole process from booking, to collection, to dropping off was entirely hassle-free.

September 6, 2016
Unprompted review
Rated 5 out of 5 stars

Easy to deal with.

Being over 60 years old the only real problem we had was getting from Hatton Cross station to Flizzr with big suitcases and then to find out that the office was closed so we had to walk back again to SixT. Also it's not too easy to find on the way back to return the car. We were given a map after we had returned the car.

September 6, 2016
Unprompted review

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