Premier Autocentres Reviews 3,146

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We drive a 100 mile round trip to service our car here. Completely trustworthy always do a brilliant Job ( thanks Artor) Always friendly and recommend using their service plan. Always finish with a... See more

Rated 5 out of 5 stars

Premier did my MOT, Smiles Silver Service & rear brake pads/discs on Monday. Unfortunately, my car had to be there overnight because I needed a new front tyre, which they had to order in. Collected... See more

Company replied

Rated 5 out of 5 stars

Excellent car ervice everything valeting to the offer of returning car to my home address ( presently doing very little driving due to awaiting a cataract operation; this was also carried out by Prem... See more

Rated 5 out of 5 stars

Missed my early morning slot because of a late finish at work but was fitted in & waited for my car (they knew I needed it for work). Offered a drink, updated frequently as to progress, offered a drin... See more

Company replied

Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Used Auto Parts Store
  6. Used Car Dealer

Written by the company

Browse our vast range of quality Nearly New & Used Vehicles. We have over 120 used cars in stock. Book a Service or MOT using our simple online booking form. Call our expert team today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service- fab staff and very…

Great service- fab staff and very helpful

April 19, 2023
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Reply from Premier Autocentres

Hi Kevin

Thank you for the 5 stars and the great review! We have passed your comments on to the staff - much appreciated. We look forward to continuing to provide you with excellent service in the future.

Your Premier Team

Rated 5 out of 5 stars

Helpful staff

March 29, 2023
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Reply from Premier Autocentres

Hi Lesley

Glad we could be of help and hope you are enjoying your i10. Thank you for the 5 stars!

Your Premier Team

Rated 5 out of 5 stars

THE CLIENT IS ALWAYS TREATED WITH…RESPECT

THE CLIENT IS ALWAYS TREATED WITH RESPECT
IF FOR SOME REASON YOU CAN'T GET TO APPOINTMENT ONE OF THE GUYS WILL PICK UP YOUR CAR

April 20, 2023
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Reply from Premier Autocentres

Hi Edward

We are glad you have found our collection service useful and that you are happy with the way you are treated by our staff. We always try to ensure our customers feel comfortable when they come in to us.

Thank you for the review and see you next time.

Your Premier Team

Rated 5 out of 5 stars

IT’s family run business and very…

IT’s family run business and very friendly I’ve never had any problem there I would recommend them to all brilliant five star ⭐️⭐️⭐️⭐️⭐️

April 24, 2023
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Reply from Premier Autocentres

Hi William

Extremely pleased to hear it! Thank you for the brilliant review and the recommendation. We look forward to seeing you next time.

Your Premier Team

Rated 5 out of 5 stars

I bought a used Hyundai i20 a week ago…

I bought a used Hyundai i20 a week ago from Premiere. I noticed after a long motorway run, a very occasional annoying squeal from the front drivers wheel. After reporting it, they immediately arranged a courtesy car, fixed the issue and had my car back to me, cleaned again, all within 24hrs. Great service!

April 26, 2023
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Reply from Premier Autocentres

Hi Nick

Thank you for taking the time to leave a review for us following your purchase. Sorry to hear you had an issue with your i20 but glad we were able to sort it swiftly and to your satisfaction. We really appreciate your 5 stars!

Your Premier Team

Rated 5 out of 5 stars

Car taken for MOT on time and returned…

Car taken for MOT on time and returned very promptly.
On arrival to book in was offered a personally made cup of coffee by a very pleasant and smiling receptionist.
Excellent provision and I will continue to use the company for my vehicles.

April 23, 2023
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Reply from Premier Autocentres

Hi Maureen

So pleased you were made to feel comfortable when you brought your Ioniq in for MOT. We will pass on your comments to our receptionist.
Thank you for your continued custom and the amazing review. We look forward to seeing you next time.

Your Premier Team

Rated 5 out of 5 stars

Professional and friendly staff

Having a text system with itemised parts that you may need or need to pass the MOT is a really good idea.
As well as having the price against each part.
Website straight forward to book service and MOT.
Polite and professional staff

April 23, 2023
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Reply from Premier Autocentres

Hi Karen

We are glad you found the text system/website useful - we appreciate the feedback.

Thank you for your kind words regarding the staff and we hope to see you again in the future.

Your Premier Team

Rated 5 out of 5 stars

Always the best

Always the best, efficient friendly service!

April 23, 2023
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Reply from Premier Autocentres

Hi Clare

We are glad to see you are still enjoying your ix20. Thank you for your repeat custom and the excellent review! We look forward to continuing to serve you in the future.

Your Premier Team

Rated 5 out of 5 stars

As always

As always, great service. Everyone is so helpful and friendly and very knowledgeable .

April 21, 2023
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Reply from Premier Autocentres

Hi Karen

Thank you so much for your kind words - it is always a pleasure to help! We appreciate the 5 stars and look forward to seeing you again next time your Picanto is due in.

Your Premier Team

Rated 5 out of 5 stars

Amazing Service

All I can say is I got a 10/10 experience. Didn't even plan to buy the car the same day but I was so impressed with Gary Sykes and his professional and not needy behaviour. Made me feel welcomed and didn't pressure me at all and I ended buying the car the same day. Great service from him and everyone else.

April 14, 2023
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Reply from Premier Autocentres

Hi Tyrone

Gary will be happy to hear your kind words! We try to provide a welcoming environment and are so glad you felt comfortable during the purchase of your Tucson.

Thank you for your custom and the amazing review. We hope to see you again in the future.

Your Premier Team

Rated 5 out of 5 stars

100% recommend

My family have bought our last few cars from Premier Auto. As usual the customer service was perfect. They take the time with you. Discuss everything thoroughly and are not pushy sales people at all. Gave me an amazing price for my trade in as well. I would highly recommend them to anyone thinking of buying a new car.

March 27, 2023
Rated 5 out of 5 stars

Easy and efficient

Easy to book service. Car handled quickly on the day and I was kept informed of progress and what,if any, extra work over the service was required.

April 16, 2023
Rated 5 out of 5 stars

Routine service.

My car was booked in for a service. Very helpful receptionist when I called back for car. Made sure it was ready to collect as I had another appointment to get to.
Text message and phone call received.
Very pleased with service I received.

April 17, 2023
Rated 5 out of 5 stars

Highly Recommend

My friend recommended Premier Blackfen I brought my first car in 2020. The staff are all so helpful friendly and professional. We recently returned with our daughter who was looking for a car which she purchased from Gary. Once again Gary exceeded our expectations without doubt we recommend Premier Blackfen.

March 21, 2023
Rated 5 out of 5 stars

Very friendly and helpful sales person…

Very friendly and helpful sales person took time to talk and listen to what I was looking for in a car.I would definitely recommend this company. They also do service plans for after you buy your car which is a good deal.

April 12, 2023

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