Premier Autocentres Reviews 3,146

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We drive a 100 mile round trip to service our car here. Completely trustworthy always do a brilliant Job ( thanks Artor) Always friendly and recommend using their service plan. Always finish with a... See more

Rated 5 out of 5 stars

Premier did my MOT, Smiles Silver Service & rear brake pads/discs on Monday. Unfortunately, my car had to be there overnight because I needed a new front tyre, which they had to order in. Collected... See more

Company replied

Rated 5 out of 5 stars

Excellent car ervice everything valeting to the offer of returning car to my home address ( presently doing very little driving due to awaiting a cataract operation; this was also carried out by Prem... See more

Rated 5 out of 5 stars

Missed my early morning slot because of a late finish at work but was fitted in & waited for my car (they knew I needed it for work). Offered a drink, updated frequently as to progress, offered a drin... See more

Company replied

Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Used Auto Parts Store
  6. Used Car Dealer

Written by the company

Browse our vast range of quality Nearly New & Used Vehicles. We have over 120 used cars in stock. Book a Service or MOT using our simple online booking form. Call our expert team today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Dont go anywhere else!

We drive a 100 mile round trip to service our car here. Completely trustworthy always do a brilliant Job ( thanks Artor) Always friendly and recommend using their service plan.
Always finish with a inside and outside clean which leaves our car spotless. Not forgetting our chocolates a nice touch.

March 25, 2023
Rated 5 out of 5 stars

A lovely family run business who made…

A lovely family run business who made the sale to them of my father's car a pleasant experience despite difficult circumstances. Everyone I dealt with from Patrick to his son Barney were amazingly professional, sympathetic, courteous and respectful and my dad was greatly reassured that his beloved car had gone to a good and decent dealership.

March 21, 2023
Premier Autocentres logo

Reply from Premier Autocentres

Hi Harriet
Thank you so much for your kind words. I'm glad that Barney and I were able to make the transaction a pleasant experience for you given your difficult circumstances. It was particularly pleasing to know your dad was reassured his Hyundai Ioniq was coming to us here at Premier - we will do our best to ensure the next owner appreciates it and looks after it like he did!
All the best
Patrick

Rated 5 out of 5 stars

Collection service by Luke was super…

Collection service by Luke was super efficient, all the way from Tunbridge Wells to Blackfen and back again. We have just moved house so the collection service was very helpful.
Luke is a very personable, smart and professional young man.

April 4, 2023
Rated 5 out of 5 stars

Excellent

Excellent, kind and courteous. Had my car back within a few hours box of chocolates. Thank me for my custom. Thank you guys

April 4, 2023
Rated 5 out of 5 stars

What a great garage

What a great garage! I was made to feel confident in every aspect of purchasing my car. They are so honest and trustworthy. I am more than happy to give premier autocentres a full 5 star and would give them more stars if I could.

January 19, 2023
Rated 5 out of 5 stars

Annual service

Annual service carried out to the usual high standard. The staff are friendly and professional and being able to follow the work on my phone and being notified of any problems is a great help.

March 30, 2023
Rated 5 out of 5 stars

Martin is absolutely fantastic

Martin is absolutely fantastic. From day 1 when I enquired if he could help he was responsive, professional, honest and maintained excellent communication throughout. I could not have managed if not for him and the company as my insurance have been totally the opposite experience

February 9, 2023
Rated 5 out of 5 stars

Excellent car ervice everything plus as above…

Excellent car ervice everything valeting to the offer of returning car to my home address ( presently doing very little driving due to awaiting a cataract operation; this was also carried out by Premier staff last year when I waited the first operation { the I was not able to drive at all); Again many thanks !
Kind regards. John Scott

March 28, 2023
Rated 5 out of 5 stars

These people are really amazing

These people are really amazing. No wonder they’re always busy. They have great service and always fix the issues. They’re the best garage in their area by a long way.

March 30, 2023
Rated 3 out of 5 stars

the car was automatic I like but no explanation of how it All works I just drive it because it like they want me to go.

I like the car I was given to use which was part of my insurance claim and my car was paid for by my insurance company but I didn't like the fact that when I went to get my ci had a buzzing sound coming from the car which I didn't bother to investigate because I very tired after working when I got home I sleep that night and woke up I rang Premier and they say bring the car down I did tha day I was off work when I got there I relized what it was it was my fog light anyway I proceeded to tell them what it was and the man I spoke to knew what had happened so I left the Premier wit a smiling face but I could not believe what I was going to see later on I notice at night my headlight one was blown I had only one thing to ring again but it was late and nobody in the office was there to help me so I have one headlight working know ,but I feel that they should check everything is fine before I take my car away from Premier nit let me discover what happened.

March 25, 2023

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