Amazing place. Nice people, good advise. Go there if you doubt between different bike(brand)s they have loads of choice and you test the bikes on their indoor lane. Just call upfront to make sure the... See more
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Just found this place, but for sure I will use it again in the future. I did 2 orders, and all arrived in great condition, pretty fast and with a better price than other places I checked. Fully recomm... See more
Massive shop, great online shop, and friendly and helpful assistance. Only bike shop I could find that does full home delivery in the Netherlands for a new gravel bike - very happy overall. Prices a... See more
Great service client. Got an item slightly scratched and they immediately sent a replacement. Very customer focused. Keep it up!
Company details
Written by the company
In 2002 werd 12GO Biking door twee studievrienden ingeschreven bij de Kamer van Koophandel. Sindsdien is het hard gegaan. Inmiddels hebben we al meer dan 100.000 klanten geholpen met het uitkiezen van een nieuwe fiets en zijn we de grootste fietsenwinkel van Nederland. 12GO Biking wordt bovendien door klanten beoordeeld met een 9! Op de Trustpilot-pagina kun je lezen dat bijna elke klant een tevreden klant is. Mocht er toch iets mis zijn gegaan, lossen we dat altijd op met de klant. We zijn niet alleen groot omdat klanten tevreden zijn, maar klanten zijn ook tevreden omdat we groot zijn. Omdat we fietsen en accessoires groot inkopen kunnen we scherpe prijzen hanteren. Dankzij onze enorme voorraad van zo’n 8.000 fietsen in alle soorten en maten hebben we bovendien altijd de ideale fiets voor jou en kun je hem ook nog eens gelijk meenemen! Elektrische fietsen, racefietsen, mountainbikes en nog veel meer. Inmiddels is ons terrein verzien van een geheel nieuw logistiek gebouw. Daarnaast is er ook nog een nieuw modern service centre geopend, en kunnen klanten tijdens het wachten genieten van een overheerlijk broodje in het nieuwe lunch café La Musette.
De grootste fietsenwinkel van Nederland!
Written by the company
- Klantenservice 6 dagen per week bereikbaar
- Bel ons op 0182-621850 of mail naar info@12gobiking.nl
- Zeer grote winkel in Moordrecht!
- In onze showroom vind je meer dan 500 modellen in alle soorten en maten. Met ruim 8000 fietsen op voorraad kan jouw droomfiets bijna altijd direct mee naar huis!
- Gratis verzending vanaf €50,- op kleding, onderdelen en accessoires!
- Bestel je kleding, onderdelen of accessoires bij ons? Dan versturen wij dit gratis boven de €50,-.
- Direct-Mee-Service
- Met ruim 8000 fietsen op voorraad is de kans zeer groot dat je jouw nieuwe fiets direct rijklaar mee naar huis kunt nemen!
- Professionele werkplaats
- Reparatie, onderhoud of garantie? Onze servicewerkplaats staat voor je klaar. Plan eenvoudig een afspraak in via werkplaats.12gobiking.nl of bel naar 0182-621850
Contact info
Grote Esch 1005, 2841MJ, Moordrecht, Netherlands
- 0182-621850
- info@12gobiking.nl
- www.12gobiking.nl
4.6
Excellent
24K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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12GOBIKES MEANS ALLWAYS BIKEFUN !
September 27, 2022
Unprompted review
Communicatie per email en telefoon is…
Communicatie per email en telefoon is snel. Duidelijk en professioneel advies.
September 12, 2022
Unprompted review
Great service
Great service, fast, nice and big store + workingplace. Relaxed shopping
September 20, 2022
Unprompted review
Quick answer!
September 7, 2022
Unprompted review
"Good service with a real human touch"
"Some service people can make a big difference": thanks to Pepijn and the other service team members my day recently turned from low to high. My rear wheel of my Cube MTB got a nasty stroke. No repair possible and 1.5 months out-of-warranty. Bad luck. But....after some phone calls and a vist to the Service Centre Pepijn managed to offer me a new rear wheel with a solid discount (great coulance). Pepijn also personally collected the new wheel out of storage. In the end the service team also transferred the casestte and brake to the new wheel....kudos to the team and I will remain a loyal customer.
August 23, 2022
Unprompted review
Maintance service elektric bike
After the battery of my bike was stolen, they were quick to assist me. They also gave my e-bike a service. I’m very satisfied with the service. I would recommend 12gobiking to others.
August 8, 2022
Unprompted review
We went for an Ebike and a race bike
We went for an Ebike and a race bike. The choice in both bikes for outstanding. The personell was educated in their profession and had answers to all our questions. Moreover. The biking circuit is excellent to try out the bike. The shop is beautiful and big and the assortment in accessories, clothes etc is more than sufficient
August 8, 2022
Unprompted review
Highly recommended
I am so happy that I bought my bike from 12GO! The service is excellent and they really care about customer service. I am especially thankful for Jens from the service desk for his kind support.
July 28, 2022
Unprompted review
Simply the best
Simply the best combination of quality service, fast delivery, and fair prices.
July 19, 2022
Super fast delivery and only good…
Super fast delivery and only good quality products. Incredibly convenient, I trust them more than any banks in country. :)))
July 8, 2022
Great service
July 6, 2022
I bought an expensive bicycle and then…
I bought an expensive bicycle and then I bought some accessories. Everything went smoothly, from the experience buying to the punctual delivery.
June 28, 2022
Very nice and professional follow-up…
Very nice and professional follow-up post online purchase.
June 21, 2022
Unprompted review
Great customer service and good…
Great customer service and good communication. Thank you.
June 17, 2022
Great communication
Communication with this seller is great. I have received my order and payment confirmation and we agreed delivery date together. Wish more sellers would be like that, because now days many sellers are not even sending confirmation, or it is just automatically generated message without any details
June 15, 2022
Unprompted review
full satisfaction
Quick order fulfillment, very good quality products, full satisfaction, I recommend shopping at 12gobiking
May 30, 2022
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