1pMobile Reviews 

To transfer it was easy and trouble free, and the coverage is pretty dam good.

Seems good so far and can get 5g where I live. I was with sky before but the signal was terrible at home and elsewhere so wanted to try this and it is cheaper. Used a pac code to keep number and will be moving kids over to it now too. Will be trying the roaming in a couple of weeks on holiday

Mobile service is great, the same as my previous EE contract but better price and roaming included. No complaints with the mobile service so far. Would be 5 stars if the 1p website was more stable as it is quite often unavailable.

So far so good. Better than my previous provider

Bought 1p mobile sim best price monthly contract very easy to transfer mobile number and service brilliant 👏

Easy to join and transfer from old network. Yet to find out how good coverage is.

Having been with another major network I was becoming increasingly frustrated by the poor coverage in my area of West Lothian, with phone calls dropped and poor internet access. I’ve found 1pMobile to be far more reliable since activation, it’s still early days but so far it looks promising, the price too is very competitive. 👍🏻

Been trying to contact support by email, form and phone for 5 days, no data, they sent an email ask me for more details i sent screenshots but nothing, silence. Dont use them, they dont deliver. Will be cancelling

I'm generally happy with the service from 1pMobile. Coverage and speed seem better than I used to receive from both SMARTY and Asda Mobile. My only slight gripe is that currently (12/4/26), there is no simple usage indicator to show the percentage of the 14GB roaming allowance you have used.

You have a very helpful customer service that you can actually talk to quite easily .

Great coverage and price plans.

They “failed” to charge me my usual monthly fee despite me having money in the bank account, told me to go on their website to update payment details. I tried but their website won’t load. I checked my bank and the money is there so I don’t see why would it be my fault that they couldn’t charge me. I sent them an email and they haven’t responded and now I don’t know what to do as my usual service has ended. I requested PAC and am moving out, what a bad service.

1p mobile is that safe space I just needed to keep my phone bills in check. Data Speed and connectivity is super fast and secure. Glad I am part of the 1p mobile family now

Delivery stage was difficult as order took longer than expected and sim wasnt posted when ordered. Customer service do not pick up the phone but answer emails the next day. Sometimes top ups and usage dont show on account until next day. However once you get you get over the hill with delivery and set up and get used to top ups and usage registering late on account. Everything else is smooth, phone mostly stays on 5g, indoor signal storng so apart from teething issues i am satisfied.

Connection speed is good and consistent when in a 5G area. what is NOT so good is the unexplained dropouts when tethering to other devices. Given that EE throttle all but their most affluent customers on their most expensive plans, it seems rather unfortunate that as an MNVO, their FUP seems rather heavy handed with its execution. I believe most users would be content to get dropped to 4G speeds only, not have their data connection outright dropped

The cheerful help and cooperation of your lass at the help desk transformed a nightmare into a celebration. My number porting was completed by her. Not long after it was obvious I had selected the wrong package. Your assistant lass sorted the mess out no trouble, same cheerful manner. OK ever since.

This company is no good for roaming, as they rob you after you have used your allowance buy overcharging top ups.

Very good service well worth 5 stars my only gripe is the fact you have to pay £2.50 every time you want a new e sim apart from that all good highly recommend

Needed an extra sim card to port my old work number to, only cost £1 for £10 credit , bargain :-)