1stChoice Formations Reviews 

2,437
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast and efficient registration process, highlighting the highly helpful and professional support team that always goes above and beyond. People note that communication through email and phone is extremely clear, and any encountered issues are resolved promptly with great care and attention. Some reviewers were not happy with the customer service, mentioning completely ignored emails, unhelpful generic replies, and frustratingly delayed responses. Consumers also reported that services were allowed to expire unexpectedly, leading to wasted time, poor communication, and unnecessary stress during daily business operations.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a smooth, efficient, and professional... See more

Staff

Clients share positive opinions on staff, frequently highlighting their efficiency, professionalism, and... See more

Customer service

Customers report positive experiences with customer service, noting that the team is efficient, friendly, and... See more

Response time

Customers consistently note positive experiences with response time, highlighting that queries are resolved... See more

User experience

Consumers find user experience to be positive, noting that the online setup and company registration... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We highly recommend 1stChoice Formations. The online setup process is incredibly fast, simple, and transparent. What we appreciate most is their outstanding support, every time we’ve reached out, th... See more

Company replied

Rated 5 out of 5 stars

Great service if you are running a Limited company from home. Been using 1st choice for a few years now and the service has been great. Ideal when working from home or if you have no official busi... See more

Company replied

Rated 5 out of 5 stars

Communication was through email with fast replies. As a non-resident, I'd tell you that once you prepared the required proofs for identification then everything will go smoothly with 1st Choice. In my... See more

Company replied

Rated 5 out of 5 stars

I have known Ronnie for several years, and he has always provided exceptional service. He is extremely professional, efficient and quick to respond, while also being genuinely friendly and always in... See more

Company replied


Company details

  1. Business and IT Consulting Agency

Written by the company

We are company formation agents and address service operators authorised by Companies House to submit company formation applications online. Our team has been supplying these services since 2011. OUR ADDRESS SERVICE is provided from an address in the heart of London's business and professional services district. We were the first formation agent to offer all our address users a free document scanning service. Furthermore, we are the only address service provider to offer an online document storage system allowing clients to access all the post we have scanned for them as and when they need to. This saves our clients a lot of time searching through their emails to find their post. Our TRANSPARENT PRICING lets clients predict how much we will charge for ongoing services. In addition to company formations, we have developed expertise in two other services, namely; COMMUNITY INTEREST COMPANIES (CIC): We register hundreds of Community Interest Companies every year and have been doing so for many years. We know the registration system inside out and can complete the process quickly and efficiently. Our charges for this service are lower than the fees typically charged by accountants and solicitors. In fact, many of our CIC orders come from professionals. ADMINISTRATIVE COMPANY RESTORATIONS: We have developed expertise in restoring companies struck off by Companies House. We act quickly and efficiently and keep clients informed at all process stages. Our fees are modest and transparent. We process several hundred restorations annually and frequently do so on behalf of accountants and solicitors. SOCIAL ENTERPRISES AND CHARITIES: We have several options for companies limited by guarantees. The possibilities range from companies that clubs and associations can use to company structures suitable for future use as charities. We also have a close association with a small accountancy practice that specialises in charity accounting and, because of their experience as trustees to several charities, can advise on the creation of a Charitable Incorporated Organisation (CIO) NON-UK RESIDENT CLIENTS: Our scanning and document storage and filing system makes our service particularly useful to non-UK resident clients. No charge for getting post; it's all included in the subscription. Consequently, many of our clients are not based in the UK. : LIMITED LIABILITY PARTNERSHIPS (LLPs): Our pricing makes our service particularly attractive to LLPs.

Form Company With Address Service £60+VAT

Written by the company

Form Company With London Office Address
Form your Company with central London registered office address with FREE service addresses for their directors and shareholders in the first year.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,437)

104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Useful Service & Good Customer Relationships

Provided a really useful service over the last 5+ years. Always easy to contact with queries and Ronnie was particularly helpful with the most recent query.

July 22, 2026
Unprompted review
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Rhys,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

Relatively easy process in setting up…

Relatively easy process in setting up my limited company.

July 13, 2026
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Mrs. Webb,

Thank you for taking the time to post your review.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

Great service

Great service! Very professional and quick!

July 8, 2026
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Az,

Thank you for taking the time to post your review.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

Fast

fast, efficient and nice support service

July 7, 2026
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Mr. Avramovitz,

Thank you for taking the time to post your review.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

Helpful

Helpful, focussed business support. Thoroughly recommend their service to other businesses.

July 6, 2026
Unprompted review
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Mr. Watson,

Thank you for taking the time to post your review.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

Great service.

July 7, 2026
Unprompted review
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Mr. Williams,

Thank you for taking the time to post your review.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

Support is excellent!

Though the website is a little bit dated in look don't let that put you off! Support is excellent! Arun on support is precise and concise. Support is via email and phone – a rarity in this day. The service is rock solid and any issues that I have encountered have been resolved promptly with care. Carry on the great work!

July 6, 2026
Unprompted review
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Mr. Harris,

Thank you for taking the time to leave such a thoughtful review. We truly appreciate your kind words and are delighted to hear that you have had a positive experience with our service. We're especially pleased that Arun was able to assist you with clear, precise, and efficient support. We will be sure to pass on your compliments to him.

Thank you also for your honest feedback regarding our website. While we intentionally designed it to be clear, intuitive, and informative, we recognize the importance of continually improving the user experience. We firmly believe there is always room for growth and genuinely value insights from our clients as we consider future enhancements.

Thank you once again for your trust and recommendation. We look forward to continuing to serve you.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

Pratim was awesome and helped me renew…

Pratim was awesome and helped me renew my services. Great guy!! Thanks for all the help

July 3, 2026
Unprompted review
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Mr. Afolabi,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

Great Service - Competitive Pricing

I have been using company formations for a number of years - their pricing is competitive and their service has been great. Easy to call up and sort out any issues over the phone, as I like to call and speak to someone. Highly recommend .

June 15, 2026
Unprompted review
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Mr. Barton,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

I received a very helpful telephone…

I received a very helpful telephone call from the Customer Services section within one day of notifying the company of the problem. The caller was patient and managed to fix the problem within a few seconds of starting work.
I was treated like a valued customer and I am very happy at the way the problem was dealt with.

June 10, 2026
Unprompted review
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Mr. Brady,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

I have no idea what to express on the…

I have no idea what to express on the 1stchoice, I only can say it should be available more then its, we sometime tried to get help through a call phone it's not available and indicating that it has been closed

June 9, 2026
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Mr. Bani,

Thank you for your feedback.
We appreciate your comments regarding availability and support. We understand that there have been occasions when you were unable to reach us by phone and received a message indicating that the office was closed.

Our telephone lines are available during normal office hours and are closed outside of these hours, including UK bank holidays. When the office is closed

Your feedback is valuable, and we are continually looking for ways to improve the accessibility of our services and support channels. We appreciate you taking the time to share your experience with us.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

Highly Recommended Restoration Service

We found ourselves in a bind thanks to an unreliable accountant and needed a quick restoration service for our company. 1stChoice offered a great service and supported us every step of the way through what would have been an extremely tricky process if we hadn't opted for them. They offered us advice, support and updates at every turn so we knew exactly what to expect. We highly recommend 1stChoiceFormations because they have offered fantastic service from the outset and made sure that everything was compliant to ensure not only a swift restoration of our company, but a professional one. Thank you!

June 5, 2026
Unprompted review
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Andrew,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

I had an excellent experience with 1st Choice Formations.

I had an excellent experience with 1st Choice Formations. The entire company formation process was handled professionally, efficiently, and with great attention to detail. Their team was highly responsive, knowledgeable, and always available to answer my questions promptly.

What impressed me most was the smooth and hassle-free service from start to finish. All documentation and filings were completed accurately and within the expected timeframe, giving me complete confidence throughout the process.

I would highly recommend 1st Choice Formations to anyone looking for reliable company formation and business support services. Thank you to the team for your outstanding assistance and excellent customer service.

June 2, 2026
Unprompted review
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Mr. Mishra,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

Really efficient and clear instructions…

Really efficient and clear instructions on what to do.
Also very responsive - easy to recommend.

James

June 4, 2026
Unprompted review
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Mr. Routledge,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

Pratin was very helpful to get my late…

Pratin was very helpful to get my late renewal reinstated. Very pleased with the service

June 4, 2026
Unprompted review
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Mr. Patten,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

May 27, 2026
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Mr. Adekoya,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

COMPANY REGISTRATION BY 1STCHOICE FORMATIONS

The information and documents required to process the registration of my company were communicated to me in a clear and unambiguous manner. Upon submission of the requested documents, the registration process was completed promptly and efficiently.

The entire experience was seamless and hassle-free, made possible by the professionalism, expertise, and responsiveness of the staff who handled my application. I was particularly impressed by their attention to detail and commitment to excellent customer service.

I am highly satisfied with the service provided and would not hesitate to recommend the company to my friends, colleagues, and anyone seeking company registration services.

May 27, 2026
Unprompted review
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Client,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

Highly recommended

Seven years ago, I registered my company with the First Choice Formations. They have consistently provided exceptional service and essential support throughout this period. I highly recommend them as a reliable company formation service in the United Kingdom.

May 22, 2026
Unprompted review
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Alex,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

Rated 5 out of 5 stars

Outstanding Support and Reliable Service

We highly recommend 1stChoice Formations. The online setup process is incredibly fast, simple, and transparent. What we appreciate most is their outstanding support, every time we’ve reached out, they have always helped us exactly when we needed them.

They even helped me solve my issues with Companies House when I was outside the country. Even though it wasn't required of them, they went above and beyond and did extra stuff to make sure everything was sorted. Thank you, guys!

May 13, 2026
Unprompted review
1stChoice Formations logo

Reply from 1stChoice Formations

Dear Bogdan,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Chandan, on behalf of the Admin team

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