2Game Reviews 3,305

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quick and efficient customer service, with several noting fast responses and helpful resolutions to issues like incorrect purchases or order holds. People also found the website easy to use for ordering and were satisfied with the variety of games and good deals available. However, some customers experienced significant delays in receiving their game keys, with some waiting several hours or even days. There were also instances where customers received region-locked games despite the website indicating they could be redeemed in their country. A few other people also felt that the support team sometimes provided generic responses without fully addressing their specific concerns.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers report issues with not receiving game keys... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers praise the support team for being quick,... See more

Response time

People report ambiguous experiences with response times. Many customers express frustration over long waits,... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report issues with delayed game keys, with... See more

Website

Customers had ambiguous experiences with the website. While some reviewers praised the site for being easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Game ordered. Instead of allowing me to reveal the key, I got a "Contact Support" status. Now over the promised few seconds ready, you have to wait for support to answer something, yikes. Update: s... See more

Rated 4 out of 5 stars

First time ordering from 2Game. I experienced a small hiccup which put my order on hold. But a quick email to their support team and it got quickly resolved by Monica. I will be back for more.

Rated 3 out of 5 stars

Took too long to validate my payment. Additionally, I had some errors getting the coupon box to load, as well as getting the credit card input box to load on first try. I'll probably go to gamebillet... See more

Company replied

Rated 5 out of 5 stars

I thought they were scamming me, but after I contacted them the explained for me the the item i bought have been bought before by mistake or for the wrong platform they just wanted to check if it‘s th... See more

Company replied


Company details

  1. Gaming service Provider

Information provided by various external sources

All the CD Keys for the Latest PC Games: Cheap Steam Keys, Xbox Live Gold, Xbox Game Pass & a Buzzing Gaming Community. Get Your CD Keys Discount Today!

Start the Game with 2Game

Written by the company

We're committed to providing the best value to our customers.
Our mission is to provide you with the games you want to play, directly from the publishers at the best offers!

Why 2Game?

The Direct Link Between The Publisher and The Gamer

With all our keys coming directly from the publishers, we provide a trustworthy service, giving you safe access to your favorite games at LOW PRICE, with INSTANT DELIVERY and an OFFICIAL DIGITAL RETAILER GUARANTEE .

All of the benefits of shopping with us:

OFFICIAL RETAILER
As an official authorised digital retailer we have a digital distribution agreement with the publishers, granting us the rights to sell their products.

PURCHASE GUARANTEE
With direct access to the publisher, we guarantee maximum safety, product authenticity and warranties, as well as after-sales support. This ensures that there is no possibility of invalid keys or illegally-obtained products.

CUSTOMER SUPPORT
24/7 Multi-Language Live Chat Support

INSTANT DELIVERY
Average time of 28 seconds to process an order

LOCALISED EXPERIENCE
Navigate through our website in your own language. We are constantly adding more languages to make your experience even better.

GAMING TREATS
We are constantly organizing giveaways with the hottest new releases and BETA keys to give back to our community.

COMMUNITY FOCUS
Stay in the loop with the latest PC gaming news & all the recent game release coverage with exclusive offers.

Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 29% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

(This is my first time using 2game web service)

I have experienced the thrill of receiving the key later than the scheduled time, I can wait because I understand how much you all from 2game team care about the service, because I only bought the starter game, but because the order of the key was not on time and you had to ship me a new key, you even gave me a Deluxe Editions key as compensation for having to wait for the key, it was a very impressive upgrade and service for me.

Thank you for the excellent service since the first time I tried using 2game website and thank you very much that 2game team received my request to help me fully, next time I will definitely come back to buy new games on 2game website, thank you for the great experience! :)

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

I bought a key for atoms on fallout 76…

I bought a key for atoms on fallout 76 but thought it was for the xbox pc app due to a deal site saying it was for xboxpc app and redeemed it on windows store it did not say it was for xbox but it was then i asked for help and they refunded me even though it was not their fault will buy here in the future when i can, great service on their end, Would like to see xbox products actually show a xbox icon or a note instead of publisher:microsoft and a windows icon

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Quick response from support team!

I purchased a few games from the website because the deals were good. And although there was an issue with receiving my keys at first, the support team was prompt in resolving my issue. This was my first experience and their quickness in resolving my issue turned a stressful experience into a good one.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great Deals and Support

I ordered a Stalker 2 Heart of Chernobyl key for a good deal off of this website after checking isthereanydeal.com to confirm this was a reputable game key website. I had initial issues getting the order to reveal the key due to high demand problems but customer support was very quick to resolve the issue after being contacted through the support window on the bottom of their website.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great platform with even better customer support

They accidently delivered me the wrong product. 30 Minutes after I wrote a support E-Mail did they answer me with the possibility of a refund, or to get me the right product delivered. Incredibly helpful with the intent to actually help me. Also great deals and wonderful website.

March 4, 2025
Unprompted review
Rated 3 out of 5 stars

got wrong key for my region and i cant see support

I bought Monster Hunter Wilds and I wanted a global key and I got a Europe Key I think because it is not working when I use it. The key is not used. I just want refund or another key for my region if thats okay. There isn't any support on the website/ its hard to find and the email that's given does not exist or does not work.

March 5, 2025
Unprompted review
2Game logo

Reply from 2Game

Thank you for your message. We see that the issue was resolved on your end. The Steam account needs to be set correctly to your country, and there should be no VPN turned on. Let us know if you need any additional assistance.

Best Regards

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