2trendy | Online Fashion Shop Reviews 

12,684
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

I canceled After ording About 30 minutes by mail, which was not accepted. As an answer came: delivery has already been sent, which i could not really believe. Then a back and forth regarding the retur... See more

Rated 4 out of 5 stars

This is to counteract my previous review, so that it doesn't impact the rating so much. My package got lost at DHL but was promptly found after I contacted 2Trendy. The only negative experience I had... See more

Rated 5 out of 5 stars

I ordered two chinos. They're really good quality and came out exactly after four days. My first order from that brand was a bit hesitant, but I'm going to be a regular customer now.

Rated 5 out of 5 stars

Perfect performance. Quality of products is okay, delivery is well done and service (e.g. return of goods) is without any problem. Therefor 5 stars

Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Jeans Shop
  5. Streetwear Store

Written by the company

Our mission at 2trendy is simple. We want to provide men's clothes in great quality at low prices - while providing a smooth and secure experience for our customers. All we do is centered around that simple statement and therefore we also believe that you can safely expect a high level of service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(12,684)

649 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Size consistency doesn´t exist

I bought so far 4 pairs of Only&Sons comfort pants and they are the best and the most comfortable pants I´ve ever had. Three of them I bought in the same size: 33/32. Same model, same material, only different colors. I was surprised to find out that the length of the very same pants was different in range of 2 - 5 cm! How can this be even possible? Even width varies a bit but that is not too big problem. So when you think that you found a perfect size, you suddenly find out that different color is completely in other measurement system. Apparently, no production consistency and quality control at all. I would like to buy some more but I´m afraid what I´m gonna get...

December 3, 2023
Unprompted review
Rated 1 out of 5 stars

They letting pay the customers a lot…

They letting pay the customers a lot for the shipping cost..

September 27, 2023
Unprompted review
2trendy | Online Fashion Shop logo

Reply from 2trendy | Online Fashion Shop

Dear Nigel,

Thanks for the feedback!

We are sorry that you are dissatisfied with our return policy. To ensure that we can keep our low prices on our products we have to charge a small sum for returns.

We are VERY sorry that this is something that you did not see before you had to return, and for that we apologize. We try to write it a lot of places on our site and on the order confirmation to make sure that our customers are aware of this.

We charge 3,95€ for returns.

However, I can see that there has also been a mistake on your order. As you should have been refunded 71.05 and not 66.05.

I will refund the difference right away.

Very sorry for the inconvenience.

Best regards
Frederik from 2trendy

Rated 1 out of 5 stars

200 NOK to return & new size

200 NOK to return and get correct size….

September 14, 2023
2trendy | Online Fashion Shop logo

Reply from 2trendy | Online Fashion Shop

Hi Paal,

I'm sorry you've had a bad experience with returning a product. Unfortunately, at this time, we are not able to offer free shipping. If you have any questions, please do not hesitate to contact us at support@2trendy.no

Kind regards,
Malthe from 2Trendy

Rated 1 out of 5 stars

Worst company ever made

Scam!!!!!!!

August 27, 2023
2trendy | Online Fashion Shop logo

Reply from 2trendy | Online Fashion Shop

Hi Jens,

I can guarantee you that we are not a scam :-)

I understand it can be frustrating having to pay for returning an order. We are constantly working on making our shipping cheaper, but unfortunately, at this time, we have to take a small fee for using our returnlabel. You are of course always welcome to buy your own label, with your favorite courier.

If you have any questions, please do not hesitate to contact us at support@2trendy.no and we'll be more than happy to help.

Kind regards,
Malthe from 2Trendy

Rated 1 out of 5 stars

Late delivery

Late delivery. No news. Do not recommend

August 13, 2023
2trendy | Online Fashion Shop logo

Reply from 2trendy | Online Fashion Shop

Hi Diego,

I'm sorry to hear the delivery was not as you expected. We have had delays with our shipping partner, which is of course not optimal. We have sent out emails to the customers affected by this matter. If you have further questions, please contact us at support@2trendy.nl

Kind regards,
Malthe from 2Trendy

Rated 1 out of 5 stars

Fitting is very very loose

Fitting is very very loose. Additionally, I had to pay 5 euro for delivery and 4 euro for sending back. Waste of 9 Euro and time. Horrible experience.

July 19, 2023
2trendy | Online Fashion Shop logo

Reply from 2trendy | Online Fashion Shop

Hi Sumit,

I'm sorry to hear the sizes weren't right, as far as I can see, you have exchanged the products, so I hope the new products fit perfect! In regards to shipping prices, we also try to lower these, but for now, unfortunately, this is not possible.

Kind regards,
Malthe from 2trendy

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