360 Company Formations Reviews 

436
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, most reviewers were somewhat happy with their experience overall. Many consumers frequently mention that the website is simple to use and makes setting up a company quick and straightforward. People really appreciate the efficient and prompt service provided when getting their businesses successfully registered. However, some customers also noted that it is extremely hard to contact support and get a timely reply. Consumers experienced very slow response times and severe delays when waiting for their important inquiries or applications to be processed. Other reviewers mentioned that phone lines were frequently closed and emails went completely unanswered for weeks.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, showing a strong split in satisfaction... See more

Response time

People report negative experiences with response time, frequently highlighting extremely slow communication... See more

Customer communications

Customers had frustration with contact methods, consistently reporting that phone lines are closed and... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting simple websites and quick setup... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It has been two weeks since I have paid and applied for the VAT, no information has been provided from you. I have tried contacting you over the email and have had no response at all. Update: I hav... See more

Company replied

Rated 4 out of 5 stars

quick and easy to get my company registered so I can start my company earning for me.

Company replied

Rated 5 out of 5 stars

Great company. Simple to use website, quick to set up, process completed within a couple of days.


Company details

  1. Business and IT Consulting Agency

Written by the company

360 Company Formations have over 10 years experience registering over 10,000 limited companies in the UK. We pride ourselves on great customer support and easy to use software to help you form your UK company.


Contact info

3.7

Average

TrustScore 3.5 out of 5

436 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.7

All reviews

(436)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stress free service vibe

Smooth, Fast, and professional service. Recommended for setting up a company. Thank you, and keep that service with stress-free vibe🌟

April 30, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Al,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 1 out of 5 stars

There was 1 month delay in registration losing a deal as AML evidence docscwere "not received" but no reminder or anything was sent. On my reminder, response cameras not received. Delay lood property

There was 1 month delay registering
Did not acknowledge AML docs sent,
stated "not received" upon reminder,
Re-sent to same address, received!
Delay lost us a good investment opportunity.
Paper articles & certificate of registration, etc. are still awaited (+1 week).

April 24, 2025
Rated 3 out of 5 stars

Had ti wait far too long fir this to be…

Had ti wait far too long fir this to be done and could not speak to anyone for an update

April 16, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hello Lorraine,

We can confirm your company was formed the next working day.

This is within our expectations that Companies House approve applications within 1-2 working days.

Kind regards,

Adam

Rated 4 out of 5 stars

easy to deal with

April 9, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Wayne,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars

Quick service

April 15, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Nigel,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 1 out of 5 stars

Unfortunately not good service

Unfortunately not good service. They keep sending me emails to say that they are going to renew my service which I have sent on several times. I do not want.
I’ve explained that my company address has been changed by my accountant, but they still keep insisting that the service will renew How I get through to somebody to say that I do not want the service, having written multiple emails is now becoming a worry. Be careful not to sign up to something that you don’t want. It seems it cannot be reversed.

April 11, 2025
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Hello,

We can confirm that an email was sent 24 hours after the renewal cancellation request.

Please note for us to cancel the registered office service you will need to remove our address from your Companies House record.

Kind regards,

Adam

Rated 5 out of 5 stars

Seamless

Seamless. Oh why can't other business take note.

April 9, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Philip,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars

Swift and simplified service

Company formation with just a few clicks. Thanks for making it so simple

March 24, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Ejovi,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars

Recommended

Much better experience than had with another more expensive company

March 10, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Ian,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars

J Rajadurai

QUICK
EFFICIENT

February 11, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Jayaseelan,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 1 out of 5 stars

I paid for the full service back in…

I paid for the full service back in August 2024, vat, company, mail, telephone service, registered trade address.

They started of well,

still waiting for the VAT number/ to be registered
still waiting for the company telephone number to be issued
not had any of my mail sent over to me from them

January 8, 2025
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Hello Robert,

As explained, the VAT registration was submitted however it is up to HMRC to approve the application and send the certificate. This could take up to 30 days depending on whether any additional information is required.

All other services were provided within 48 hours of incorporation.

Kind regards,

Adam

Rated 3 out of 5 stars

Company formation

I like that everything was as stated. I did not like that I could not get a hold of anyone when it was slightly delayed. There is no phone number to phone or the live chat does not work or respond

December 20, 2024
Rated 1 out of 5 stars

Absolutely appalled by this company

Absolutely appalled by this company. I used them to set up a business address, I have paid and handed over all documentation needed and they have taken my money, however, I have been given no account to login with. I have had no correspondence from them whatsoever regarding setting up an account. I have tried using 'forgot password' on their website and received no email to reset or even set up an account. I emailed and supposedly they reply within two hours, I still have not received a reply. I tried calling and they told me to email or use their live chat service. Obviously, my email has gone unanswered and there is absolutely no one monitoring their live chat feature during business hours. I will be refuting the charge with my bank and getting my money back. You cannot run a business this way.

December 16, 2024
Unprompted review

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