360 Company Formations Reviews 

436
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, most reviewers were somewhat happy with their experience overall. Many consumers frequently mention that the website is simple to use and makes setting up a company quick and straightforward. People really appreciate the efficient and prompt service provided when getting their businesses successfully registered. However, some customers also noted that it is extremely hard to contact support and get a timely reply. Consumers experienced very slow response times and severe delays when waiting for their important inquiries or applications to be processed. Other reviewers mentioned that phone lines were frequently closed and emails went completely unanswered for weeks.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, showing a strong split in satisfaction... See more

Response time

People report negative experiences with response time, frequently highlighting extremely slow communication... See more

Customer communications

Customers had frustration with contact methods, consistently reporting that phone lines are closed and... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting simple websites and quick setup... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It has been two weeks since I have paid and applied for the VAT, no information has been provided from you. I have tried contacting you over the email and have had no response at all. Update: I hav... See more

Company replied

Rated 4 out of 5 stars

quick and easy to get my company registered so I can start my company earning for me.

Company replied

Rated 5 out of 5 stars

Great company. Simple to use website, quick to set up, process completed within a couple of days.


Company details

  1. Business and IT Consulting Agency

Written by the company

360 Company Formations have over 10 years experience registering over 10,000 limited companies in the UK. We pride ourselves on great customer support and easy to use software to help you form your UK company.


Contact info

3.7

Average

TrustScore 3.5 out of 5

436 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(436)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
360 Company Formations logo

Reply from 360 Company Formations

Hi Ivy, thank you so much for your kind words — it really means a lot! We're delighted you had a great experience with us and we look forward to helping you again in the future. 😊

Adam

Rated 1 out of 5 stars

360!!! Keep well clear!!!

Chose 360 to support me setting up ltd company 5 days ago. Paid all inclusive package £109.
Emailed them to check on my application/registration process....NO REPLY!!
Will seek further support from FCA if no resolution given from 360
FCA
The Financial Conduct Authority (FCA) regulates financial services in the UK to protect consumers, maintain the integrity of financial markets, and promote competition. It sets standards for financial firms,
investigates misconduct, and takes action against firms that fail to meet their obligations,

September 22, 2025
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Dear Gail,

We’re sorry to hear about your concerns. We’d like to clarify that your order was processed and completed once we received the required information in response to our Anti-Money Laundering (AML) request. As per our response to your emails, we can confirm a reply was sent within three working hours. These checks are a standard legal requirement, and we’re unable to proceed until they’re fulfilled.

Kind regards,

Adam

Rated 4 out of 5 stars

SCAM with fake reviews

This is thee most unprofessional company in the whole of England. There's literally, none , customer service. I filled in all the forms myself, made 49 pounds payment and to date I've had one email after hounding them. UPDATE: Finally came through as my application was an accepted. Thank you but work in your customer service.

August 31, 2025
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Dear Gail,

We’re sorry to hear about your concerns. We’d like to clarify that your order was processed and completed once we received the required information in response to our Anti-Money Laundering (AML) request. As per our response to your emails, we can confirm a reply was sent within three working hours. These checks are a standard legal requirement, and we’re unable to proceed until they’re fulfilled.

Kind regards,

Adam

Rated 5 out of 5 stars

I received very prompt response…

I received very prompt response whenever I wanted info. Efficient service always

September 3, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Mavani,

Thank you so much for your kind words! We’re delighted to hear you found our service efficient and our team responsive. It’s always great to know our efforts are appreciated.

Best regards,

Adam

Rated 1 out of 5 stars

Took too long to reply to anything.

Took too long to reply to anything.
No reply to phone calls.
Took days to reply to emails.
Mail was uploaded extremely late resulting in delays from HMRC and a lot of issues with them.
Had to change registered address to sort everything out.
Would not recommend.

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid …

Tried to form 2 companies carried out neither request no response by phone or email now having to take legal action to recover the money avoid at all costs total crooks

July 20, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hello Matilda,

I think there may be an error with your records. Your company was formed on the 25th of April 2025.

If you need further information please email us at sales@360companyformations.co.uk

Kind regards,

Adam

Rated 5 out of 5 stars

Great service

Great service. 360 formed my company with ease! Would use again.

May 31, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Jaki,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 1 out of 5 stars

It took them 17 days to complete my…

It took them 17 days to complete my order. After a week, I requested to cancel the service 3 times and they did not respond. I hired another company formation company and they completed my order and ID check within 10 minutes!

May 20, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hello James,

Thank you for your review.

Your order was placed on the 7th May 2025 and incorporated on 19th of May 2025.

There were two reasons for the delay.

1) There was a delay in you sending your ID and Proof of address.

2) The company was rejected by Companies House as the wrong jurisdiction was entered. You tried to register a company in England and Wales with a NI address.

Once this was resolved your application was approved the next day.

Many thanks,

Adam

Rated 5 out of 5 stars

excellent Service

excellent Service

May 19, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hello,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 1 out of 5 stars

I can't get in touch with them

I can't get in touch with them, they don't answer their emails - I'm concerned about having been scammed

May 15, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hello Lisa,

We have not received any emails from your registered email address since we submitted your VAT application.

Please could you resend to sales@360companyformations.co.uk

Kind regards,

Adam

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