360 Company Formations Reviews 

436
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, most reviewers were somewhat happy with their experience overall. Many consumers frequently mention that the website is simple to use and makes setting up a company quick and straightforward. People really appreciate the efficient and prompt service provided when getting their businesses successfully registered. However, some customers also noted that it is extremely hard to contact support and get a timely reply. Consumers experienced very slow response times and severe delays when waiting for their important inquiries or applications to be processed. Other reviewers mentioned that phone lines were frequently closed and emails went completely unanswered for weeks.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, showing a strong split in satisfaction... See more

Response time

People report negative experiences with response time, frequently highlighting extremely slow communication... See more

Customer communications

Customers had frustration with contact methods, consistently reporting that phone lines are closed and... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting simple websites and quick setup... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It has been two weeks since I have paid and applied for the VAT, no information has been provided from you. I have tried contacting you over the email and have had no response at all. Update: I hav... See more

Company replied

Rated 4 out of 5 stars

quick and easy to get my company registered so I can start my company earning for me.

Company replied

Rated 5 out of 5 stars

Great company. Simple to use website, quick to set up, process completed within a couple of days.


Company details

  1. Business and IT Consulting Agency

Written by the company

360 Company Formations have over 10 years experience registering over 10,000 limited companies in the UK. We pride ourselves on great customer support and easy to use software to help you form your UK company.


Contact info

3.7

Average

TrustScore 3.5 out of 5

436 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.7

All reviews

(436)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything I still have not received…

It was nothing personal now I have received everything and happy with the services and thanks for letting me know that I can print the documents from my 360 accounts thanks

February 26, 2026
360 Company Formations logo

Reply from 360 Company Formations

Hi Abid,

Thank you for your review. It is sad to hear that after 50 company incorporations with us that you did not receive the documents for this one. It may have went to your junk email, alternatively you can always send us an email at sales@360companyformations.co.uk or download the documents from your 360 account.

Kind regards,

Adam

Rated 5 out of 5 stars

Quick and uncomplicated process

Quick and uncomplicated process, well worth the fee, excellent value and simple stress free process. Thank you

March 4, 2026
360 Company Formations logo

Reply from 360 Company Formations

Hi Evelyn, thank you so much for the lovely review — really glad you found it stress free and great value! That's exactly what we aim for. Best of luck with your new company. 😊
Adam

Rated 1 out of 5 stars

This was a very long drawn out process…

This was a very long drawn out process which caused us a lot of stress.

March 2, 2026
360 Company Formations logo

Reply from 360 Company Formations

Hi Justin, we're sorry to hear the process wasn't as smooth as we'd like it to be. Company formations can sometimes involve additional steps depending on the circumstances, but we understand that can be frustrating. If there's anything we can do to help going forward please don't hesitate to drop us an email at sales@360companyformations.co.uk. 😊
Adam

Rated 4 out of 5 stars

It has been two weeks since I have paid…

It has been two weeks since I have paid and applied for the VAT, no information has been provided from you. I have tried contacting you over the email and have had no response at all.

Update: I have received a response and proof of submission. Will update once everything is done.

February 4, 2026
360 Company Formations logo

Reply from 360 Company Formations

Hi Rudelle, thank you for updating your review — we're glad to hear you received your proof of submission! VAT registration can sometimes take a little longer than expected and we appreciate your patience throughout the process. We'll make sure you're kept updated every step of the way from here. 😊
Adam

Rated 5 out of 5 stars

As ever very simple and quick

As ever very simple and quick

February 10, 2026
360 Company Formations logo

Reply from 360 Company Formations

Hi Kevin, always great to hear from a returning customer — glad it was simple and quick as always! Don't hesitate to get in touch if you ever need anything. 😊
Adam

Rated 1 out of 5 stars

This company was hopeless

This company was hopeless. They quoted the wrong price for the company formation and failed to respond to any emails sent to them for 7 days. When we tried to cancel the formation due to their failure to respond, we were ignored.

February 6, 2026
Rated 5 out of 5 stars

Very efficient

Very easy procedure

February 6, 2026
360 Company Formations logo

Reply from 360 Company Formations

Hi Stephen, thanks for the kind words — really pleased it was quick and easy for you! Best of luck with everything. 😊
Adam

Rated 5 out of 5 stars

so easy to sort out !

so easy to sort out !

very efficient and fast very impressed with the service

January 28, 2026
360 Company Formations logo

Reply from 360 Company Formations

Hi Darren, really glad to hear it — fast and efficient is what we're all about! Thanks for the great review and best of luck with your new company. 😊
Adam

Rated 1 out of 5 stars

Absolutely terrible

For the second time they did not process our registered address, which we had paid for the day after they said our card was declined. I emailed them multiple times to check it went through - but nothing. This resulted for the second year running that Companies House put us on their default address. I received one email telling me that I hadn't renewed it and I sent them their paid invoice. They said they had sent multiple emails but haven't received any of them. I have now moved to another company. Don't need the stress

January 7, 2026
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Hi Sharon, we're sorry to hear you've had this experience and we understand how frustrating it must have been. Registered address issues can sometimes arise due to payment processing or communication delays and we're sorry this wasn't resolved sooner. We're sad to see you go but wish you all the best — if you ever change your mind please don't hesitate to reach out at sales@360companyformations.co.uk. 😊
Adam

Rated 4 out of 5 stars

Feedback

Easy to set up domain name and edit website

January 13, 2026
360 Company Formations logo

Reply from 360 Company Formations

Hi John, great to hear you found it easy to get your domain and website set up! Wishing you all the best with your new venture. 😊
Adam

Rated 5 out of 5 stars

Very easy to complete

Very easy to complete

January 7, 2026
360 Company Formations logo

Reply from 360 Company Formations

Hi Stuart, glad to hear it was nice and easy — that's exactly what we aim for! Best of luck with your new company. 😊
Adam

Rated 1 out of 5 stars

Can’t get through to anyone

Can’t get through to anyone, submitted an order a week ago and no updates, they do not answer the phone emails or the chat function, we needed the company started a week ago, paid upfront then heard nothing, now having to take them to the small claims court

January 13, 2026
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Hi David, we're sorry to hear you've had difficulty reaching us — this is not the experience we want for our customers. Please email us directly at sales@360companyformations.co.uk with your order details and we'll look into this for you as a priority. We hope we can get this resolved for you quickly without the need for any further action.
Adam

Rated 5 out of 5 stars

Great service

Great service, would use again

January 9, 2026
360 Company Formations logo

Reply from 360 Company Formations

Hi Samuel, thank you for the great review — so glad you had a positive experience with us! It was a pleasure helping you and we look forward to working with you again in the future. All the best with your company! 😊

Rated 5 out of 5 stars

Very easy to do and very efficient

Very easy to do and very efficient

December 8, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Mr H, thanks for the great review — really pleased it was easy and efficient for you! Best of luck with your new company. 😊
Adam

Rated 5 out of 5 stars

The process was very staight forward on…

The process was very staight forward on line and effective.

November 26, 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Michael, great to hear you found the process straightforward — that's exactly what we aim for! Wishing you all the best with your new company. 😊
Adam

Rated 1 out of 5 stars

Terrible company to deal with

Terrible company to deal with - would not use this company.
They do not answer the phone, they do not respond to emails, they do not offer the services they say. It's all a big trick, I don't recommend.

October 9, 2025
Unprompted review
Rated 4 out of 5 stars

quick and easy to get my company…

quick and easy to get my company registered so I can start my company earning for me.

October 7, 2025
360 Company Formations logo

Reply from 360 Company Formations

Thanks so much for your great feedback! I’m really glad to hear the registration process was quick and easy for you.

Kind regards,

Adam

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