360 Company Formations Reviews 

436
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, appreciating the smooth user experience for setting up and registering their new businesses quickly. Many people note that the entire online procedure is efficient and straightforward, helping them complete registrations without unnecessary complications. Some reviewers were not happy with communication issues, long waiting periods, and severe delays in processing. Customers experienced significant difficulties reaching support by phone and faced frustratingly slow response times when asking important questions via email. Several users mentioned that nobody answered their calls, leaving them feeling completely ignored during the setup phase.

What people talk about most

Service

People report ambiguous experiences with service, reflecting sharply contrasting opinions among reviewers.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting simple websites and quick... See more

Response time

Customers had negative experiences with response time, frequently reporting extreme delays and communication... See more

Customer communications

Reviewers highlight negative aspects of contact, expressing deep frustration with unreachable phone lines and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It has been two weeks since I have paid and applied for the VAT, no information has been provided from you. I have tried contacting you over the email and have had no response at all. Update: I hav... See more

Company replied

Rated 4 out of 5 stars

quick and easy to get my company registered so I can start my company earning for me.

Company replied

Rated 5 out of 5 stars

I use 360 formations every time I set up a company. Easy to use, very competitive price wise and always easy to contact with any queries

Rated 5 out of 5 stars

Great company. Simple to use website, quick to set up, process completed within a couple of days.


Company details

  1. Business and IT Consulting Agency

Written by the company

360 Company Formations have over 10 years experience registering over 10,000 limited companies in the UK. We pride ourselves on great customer support and easy to use software to help you form your UK company.


Contact info

3.7

Average

TrustScore 3.5 out of 5

436 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 month

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3.7

All reviews

(436)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Repeat Customer

I have used this company many times,and my rating is always the same.

This is a first-class, five star business, that one can trust, and one that has always provided exceptional customer service.

April 30, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hello John,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

Great service

Great service - would use again.

Aaron was very helpful and answered all of my queries very quickly.

April 25, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hi Popa,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service

April 11, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hello,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Aaron

Rated 4 out of 5 stars

Great as always

Great as always, first class service. Thanks Aaron

April 15, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hi Eliza,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

Everything was seamless and quick I did…

Everything was seamless and quick I did not have to contact them for anything which was great.

April 8, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hi Vladimir,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

Great experience

Great experience - would use again.

April 10, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hi Aarron,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

Good experience

My registration was finalised within a working day and I was delivered the service I paid for, no complaints at all. I was concerned the lower price might give way to pushy marketing, but that wasn't the case other than the cross selling offers which can be deselected when ordering and a couple of leaflets. Good experience all round and would recommend to others.

March 25, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hi Mr Quinton,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Aaron

Rated 1 out of 5 stars

Not been in touch since taking the…

Not been in touch since taking the payment so don’t know what is happening with the order so in impressed

March 25, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hello Gary,

Hopefully this has now been resolved.

Please do email us first as we are always available to answer your queries.

Kind regards,

Aaron

Rated 2 out of 5 stars

Subpar customer service

Subpar customer service. I had to keep following up to get update or for them to take an action. Took almost 7 days for the company formation to be completed.

March 21, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hello Ali,

Thank you for your review.

As explained, there were some delays for reasons I will not discuss here.

If you have any further questions please let me know.

Kind regards,

Aaron

Rated 1 out of 5 stars

not recommended

It took you nearly 60 hours to form the company, although you advertise up to 24h.
lack of contact with you, no response to emails, phone calls and chats

March 12, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hello Katarzyna,

Thank you for your review.

Your application was submitted on the 18th of March and approved on the 20th of March.

As you will have found with your previous 4 orders, the timescale in which Companies House approve applications range between 24 and 48 hours. Usually applications will be approved in 24 hours - in this case in was 48 hours.

Please drop me an email if you have any queries.

All the best,

Aaron

Rated 5 out of 5 stars

10/10

Great experience,Quick & Simple

March 7, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hello Sicario,

Thank you for leaving a positive review.

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

Resolved

Issues being resolved

January 24, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hi Donna,

Thank you for taking time to leave us a review, please note we only respond to emails on working days and not weekends. I can see your matter has now been resolved.

Kind regards,

Aaron

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