360 Company Formations Reviews 

436
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, appreciating the smooth user experience for setting up and registering their new businesses quickly. Many people note that the entire online procedure is efficient and straightforward, helping them complete registrations without unnecessary complications. Some reviewers were not happy with communication issues, long waiting periods, and severe delays in processing. Customers experienced significant difficulties reaching support by phone and faced frustratingly slow response times when asking important questions via email. Several users mentioned that nobody answered their calls, leaving them feeling completely ignored during the setup phase.

What people talk about most

Service

People report ambiguous experiences with service, reflecting sharply contrasting opinions among reviewers.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting simple websites and quick... See more

Response time

Customers had negative experiences with response time, frequently reporting extreme delays and communication... See more

Customer communications

Reviewers highlight negative aspects of contact, expressing deep frustration with unreachable phone lines and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It has been two weeks since I have paid and applied for the VAT, no information has been provided from you. I have tried contacting you over the email and have had no response at all. Update: I hav... See more

Company replied

Rated 4 out of 5 stars

quick and easy to get my company registered so I can start my company earning for me.

Company replied

Rated 5 out of 5 stars

I use 360 formations every time I set up a company. Easy to use, very competitive price wise and always easy to contact with any queries

Rated 5 out of 5 stars

Great company. Simple to use website, quick to set up, process completed within a couple of days.


Company details

  1. Business and IT Consulting Agency

Written by the company

360 Company Formations have over 10 years experience registering over 10,000 limited companies in the UK. We pride ourselves on great customer support and easy to use software to help you form your UK company.


Contact info

3.7

Average

TrustScore 3.5 out of 5

436 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(436)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

keep it up

easy to use, quick

November 21, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi PC,

Thank you for taking time to leave us a positive review.

Much appreciated!

Kind regards,

Aaron

Rated 1 out of 5 stars

Very poor service

Very poor service, sent several emails requesting letters from HMRC but no reply from 360 Company. Beware of this Company they say reply in 24 hours still waiting for a reply.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, excellent customer service and fast work. Very impressive.

November 24, 2023
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Hi Ali,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Aaron

Rated 3 out of 5 stars

Efficient cheap service

Formed 2 companies all completed effeciently

November 21, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Ted,

Thank you for taking time to leave us a review! Let us know how we can turn that 3 stars into 5!

Kind regards,

Aaron

Rated 5 out of 5 stars

First experience

It's my first time but things were pretty simple and explanatory. Just that I was struggling to retrieve the authentication code but a colleague of mine who has used the sytem before was around to help.

November 14, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Kobina,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Aaron

Rated 4 out of 5 stars

I used this company for the first time

I used this company for the first time. It took them 3 days to register my company. I received Certificate of Incorporation electronically immediately after the registration. Communications after the initial contact has a room to improve.

November 1, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Mohamed,

Thank you for taking time to leave us a positive review!

Please note the delay was because we needed to wait to receive your ID and proof of address before we could process your application.

Kind regards,

Aaron

Rated 5 out of 5 stars

Quick

They are friendly and easy to work with

November 1, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Petya,

Thank you for taking time to leave us a review. it is nice to see that you had a positive experience with us.

Much appreciated!

Kind regards,

Aaron

Rated 2 out of 5 stars

We ahve not recevied details of…

We ahve not recevied details of introductions to banks as specified on the website

October 19, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hello Christopher,

I have reviewed your order and can see you did not select a bank account. Banking options are shown on the last page of your application before you checkout.

Please drop me an email and I will get one of our partnered banks to contact you.

Kind regards,

Aaron

Rated 5 out of 5 stars

Quick and plausible,Room for…

Quick and plausible,Room for changing,various of ideas in support of setting of New company.

October 17, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Haruna,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

Quick and Easy

October 12, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Anthony,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Aaron

Rated 1 out of 5 stars

Bank account is an added extra and not part of the package.

We took out the package which includes a bank account, but cash plus could not setup bank account as 360formations was too slow to make the company and therefore cash plus could not recognise the company name or number. Email 360formations and they said the bank account is an added extra and not actually included in the package.

October 16, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hello Richard,

Thank you for your review.

We refer our customers to banks such as Cashplus as soon as the company has been formed, therefore it is not possible to be "too slow" to form the company. We cannot refer a limited company if the company has not been formed.

As you can see from our packages page the bank referral is an added benefit and is not included in the package. The reason for this is because we do not have control whether the bank will accept you as a client or not. This is the case mainly for customers in riskier industries.

Happy to discuss this further on the phone or via email.

Many thanks,

Aaron

Rated 5 out of 5 stars

Ease of use

Ease of use… The website is both informative and interesting and easy to navigate through

September 29, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Abdul,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Aaron

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