365Astronomy Ltd Reviews 164

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

About a decade ago, I was a professional astronomer running a large teaching observatory. I bought regularly from 365Astronomy because Zoltan was trustworthy and provided honest advice regarding t... See more

Rated 5 out of 5 stars

I’ve used 365 several times in the past and once again this month (Nov.2925). They really are one of the best astronomy retailers out there. I’ve always had fantastic customer service - whether that’s... See more

Rated 5 out of 5 stars

Always had a warm welcome here with good advice on equipment choices and compatability. with great prices and I have often recieved a discount on my purchases this markes my seventh visit and I will... See more

Rated 5 out of 5 stars

They did everything right! Kept up to date with dispatch and delivery via email. Secure payment. Reasonable P&P charges, and item very securely packaged. Prompt delivery within 3 working days. I have... See more

Company details

  1. Telescope Store
  2. Binoculars Store
  3. Hobby Store

Written by the company

UK Distribution, Wholesale and Dealer Network 365Astronomy is the main importer, retailer, wholesale distributor and largest UK stockist of ZWO, Primaluce Lab, Askar / Sharpstar, Unistellar, Vaonis, Benro Polaris, DwarfLab, Antlia and Optolong products. Buy directly from us or one of our respected UK or international dealers. We are also authorised UK dealers for Televue, Starizona, Celestron, Skywatcher, Baader Planetarium, Lunt, Bresser, Explore Scientific, Vixen, Astronomik, JTW, PierTech, WarpAstron and many more brands. SERVICE and REPAIRS Two experienced service engineers, plus two IT professionals and several specialist astronomy advisers will help you to solve most problems or repair your device in-house at our UK services. Please always request authorisation before sending us anything for repair. LOYALTY SYSTEM: We offer reward points when you purchase from us. All products that we are wholesale distributors for would come with REWARD POINTS. The value of these reward or loyalty points is approximately 2%. You have to be registered on our website and login to be able to collect REWARD POINTS and to use them. When you place an order, you can use your reward points that you collected via previous purchases. AVAILABILITY We aim to stock all products that we are exclusive importers and wholesale distributors for, but occasional shortages are possible. Certain products would need to be pre-ordered and might come with a few months production time. Radio2Space radio telescopes are such products and these are only available through 365Astronomy in the UK. Some Moravian Instruments cameras would also be available with various waiting time. Due to the large number of versions of these cameras we would only keep a very limted stock of the most popular types.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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Rated 5 out of 5 stars

I was very impressed with the personal…

I was very impressed with the personal service. When I was checking on status of my order to my surprise received a phone call explaining the status vs a txt or email. Couple days later my order arrived.

Very happy with the product and have used already to spend time outside in cold temps.

Thank you

December 3, 2018
Unprompted review
Rated 5 out of 5 stars

Abolutely excellent

Abolutely excellent. I'm an occasional repeat customer. My last order I messed up through not thinking through properly what I really needed and accordingly I said I didn't want any postage reimbursed on the returns. He (knowingly) refunded anyway. Don't try this to often or he'll go out of business!

December 3, 2018
Unprompted review
365Astronomy Ltd logo

Reply from 365Astronomy Ltd

That's very kind of you, John... You made my day! LOL Zoltan

Rated 4 out of 5 stars

V. Good but would have been nice to know when I might expect delivery.

Simple to order and goods turned up quickly. Would have been nice to know that my goods had been dispatched and roughly when I might expect them.

December 3, 2018
Unprompted review
365Astronomy Ltd logo

Reply from 365Astronomy Ltd

Thanks for your feedback. Our system would normally send out an automated email notification about the completion of the order. If you haven't received it, it might have ended up in the spam folder of your email...For your future orders you might consider checking the spam folder or give us a call if there is any suspected delay. Thanks a lot. Zoltan

Rated 5 out of 5 stars

Great Service and Advice

Zoltan is always willing to give help and advice on equipment and setup, which if like me you are new to astronomy is vital.
I recently purchased a TS off axis guider and ZWO ASI174 guide camera, Zoltan set these up on my telescope and connected to my laptop to test that they would suit my telescope before purchase. Have since tested the setup and have had very successful guiding with this combination as it gave me more guide stars and a much stronger SNR than the previous setup.
When ever I've needed any equipment 365 Astronomy have always had it in stock and their business hours make it very convenient.
I would definitely recommend 365 Astronomy - Great service and advice.

November 24, 2018
Unprompted review
Rated 5 out of 5 stars

Great company to deal with!

I have met Zoltan of 365 Astronomy on a number of occasions personally and he has always impressed me with his manner and professionalism.
Although my item was out of stock at the time I ordered it, Zoltan emailed me to let me know and let me know progress until it came in.
He even included a freebie because of the delay, top man!
I have no hesitation recommending 365 Astronomy to anyone wanting anything astronomical :)

November 24, 2018
Unprompted review

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