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Review summary

Created with AI, based on recent reviews

Considering 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and engaging teaching styles, which make the learning experience enjoyable and easy to understand. The courses themselves are frequently described as excellent, thorough, and well-structured, providing valuable information and a smooth user experience. However, some people were dissatisfied with the exam wording, finding it ambiguous and designed to confuse, and a few others mentioned issues with the administrative process, such as delays in processing paperwork or system errors regarding course completion.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff. Customers frequently praise instructors for... See more

User experience

Reviewers highlight positive aspects of user experience, particularly praising the well-explained and... See more

Service

Users describe positive interactions with service. Customers frequently praise the thorough and clear course... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the excellent content and delivery... See more

Product

Consumers generally express satisfaction with the product. Many reviewers found the courses to be good, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve taken first aid and refresher courses over 17 years, I can honestly say Craig has kept me learning! There’s new things I’ve learned and new levels of clarity and confidence I’ve gained through th... See more

Company replied

Rated 5 out of 5 stars

Very thorough course delivery by Silvian Marin, went through all the main points very clearly and very well. As the course was delivered online, it would make it a bit easier if workbook was emailed... See more

Rated 5 out of 5 stars

Completed my 2 days SMSTS refresher course with Sam Hicton and i can only say that the patience and professionalism that he's approached everyone with is more than an asset to this company. Being... See more

Company replied

Rated 5 out of 5 stars

Attended a 3 day FAW course last week. The trainer was Lee Warren and he was outstanding. His background as a first responder filtered through and gave you a perspective that you just don't get from t... See more

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Class
  4. Education Center
  5. Training School

Written by the company

Morson Nexus connects learning, development and workforce strategy to build stronger teams and smarter careers. From entry-level training to reskilling and AI-enabled learning, we close today’s gaps and prepare for tomorrow’s. We make skills strategic. We make development continuous. We make people future ready. As part of Morson Group, Nexus works alongside Morson Praxis (consultancy), Morson Edge (talent) and Morson Vital (deployment) to help businesses grow with confidence and capability. Build the skills that power your future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

HSE Course

Recently completed a HSE Course tutored by Dave Hall - Excellent course, very detailed e-learning. I would highly recommended

August 20, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for taking the time to leave such a great review Maddy! We’re so pleased you found the HSE course detailed and It’s fantastic to hear Dave’s tutoring made such a positive impact. We really appreciate your recommendation!

Rated 5 out of 5 stars

HSA Course

Recently completed an HSA course, was very informative and Dave was a brilliant instructor.

August 20, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your fantastic 5-star review Ben! We’re delighted to hear you found the HSA course informative and that Dave was a brilliant instructor. Your feedback means a lot, and we’ll be sure to pass it on to him.

Rated 5 out of 5 stars

Very good course and good informative…

Very good course and good informative instructor (Dave)

August 20, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your 5-star feedback Beth! We’re glad to hear you enjoyed the course and found Dave’s instruction informative. We’ll make sure he sees your kind words.

Rated 5 out of 5 stars

dave hall was a good teacher

dave hall was a good teacher, appreicate his effort.
thanks mate

August 20, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your kind words Benjamin and 5-star review! We’re so pleased to hear you found Dave to be a good teacher and that his efforts were appreciated. We’ll be sure to pass your thanks on to him.

Rated 5 out of 5 stars

HSA course by Dave Hall was very…

HSA course by Dave Hall was very thorough and well organised.

August 20, 2025
Unprompted review
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Reply from Morson Nexus

Thank you Will for your 5-star review! We’re delighted to hear you found the HSA course with Dave Hall thorough and well organised. We’ll be sure to pass your feedback on to Dave – he’ll really appreciate it. We look forward to welcoming you on another course soon!

Rated 5 out of 5 stars

SSSTS course

I had an easy time understanding the work, it was all explained well by Dave Hall, he kept it interactive and was not monotone keeping me engaged

August 19, 2025
Unprompted review
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Reply from Morson Nexus

Hi Mason,
Thank you for sharing your 5-star review! We’re so pleased to hear that you found the course easy to understand and engaging. It’s great to know Dave’s interactive style kept you interested throughout.
We’ll be sure to pass your feedback on to him — he’ll be delighted. We look forward to supporting you again on future training.

Rated 5 out of 5 stars

Dave Hall SSSTS CITB course was…

Dave Hall SSSTS CITB course was delivered to a high standard all course objectives where discussed & all course content was very helpful & easily accessed
highly recommend

August 19, 2025
Unprompted review
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Reply from Morson Nexus

Hi Rickie,
Thank you for your fantastic 5-star review! We’re delighted to hear you found the SSSTS course with Dave Hall so valuable and that the content was clear, accessible, and delivered to a high standard.
Your recommendation means a lot to us — we’ll be sure to share your feedback with Dave and the team. We hope to welcome you back to 3B Training for future courses.

Rated 5 out of 5 stars

Recently done a SSSTS course delivered…

Recently done a SSSTS course delivered by David Hall, First time doing a course online but was made very easy by Dave and enjoyed it more than previous classroom ones i have done.

August 19, 2025
Unprompted review
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Reply from Morson Nexus

Hi Bradley,
Thank you for your 5-star review! We’re so pleased to hear that your first online course experience with us went smoothly and that you enjoyed Dave’s delivery even more than previous classroom courses. It’s great to know the format worked well for you and made learning easy and engaging.
We’ll make sure to pass your feedback on to Dave — he’ll be delighted to hear it. We look forward to seeing you again on future courses.

Rated 5 out of 5 stars

SSSTS Course

Great Course run by Dave Hall, passed first time and very informative and organised. Plenty of breaks and revision built into the day.

August 19, 2025
Unprompted review
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Reply from Morson Nexus

Hi Richard,
Thank you for taking the time to leave such a fantastic 5-star review! We’re delighted to hear you enjoyed the course and found Dave’s delivery both informative and well-structured. Congratulations on passing first time — that’s a great achievement!
We’ll be sure to share your feedback with Dave and the team. We look forward to welcoming you back to 3B Training for any future courses.

Rated 5 out of 5 stars

Informative and easy to follow

Informative and easy to follow. The person leading the course was friendly, funny and pleasant to work with.

August 5, 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for your 5-star review! We’re really pleased to hear you found the CITB H&S Awareness course both informative and easy to follow. It’s great to know that Simon’s friendly and engaging approach made the training such a positive experience for you.
We’ll be sure to share your kind feedback with him – he’ll be delighted!
Best of luck with the next steps in your training journey, and we hope to welcome you back to another course soon.

Rated 5 out of 5 stars

SSSTS

Course details SSSTS
DAVE HALL
ABSOLUTELY A FANTASTIC TUTOR.
WELL EXPERIENCED IN ALL SUBJECTS.
SO EASY TO UNDERSTAND AND FOLLOW. WOULD RECOMMEND OTHERS TO TAKE THE COURSE.

August 15, 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for your 5-star review! We’re delighted to hear that you found the SSSTS course so valuable and that Dave delivered it in such a clear and engaging way. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to him.
We look forward to welcoming you on another course in the future!

Rated 5 out of 5 stars

SSSTS Fantastic good course would…

SSSTS Fantastic good course would recommend to anyone. thank you luke

August 15, 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your 5-star review! We’re so pleased to hear you found the SSSTS course fantastic and would recommend it to others. We’ll be sure to share your kind words with Luke – he’ll be delighted to know his delivery made such a positive impact.
We hope to see you again on another course soon!

Rated 5 out of 5 stars

Informative and fun.

August 15, 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your 5-star review! We’re so pleased you found the course both informative and fun – that’s exactly the balance we aim for. We look forward to welcoming you back to another course soon.

Rated 5 out of 5 stars

Sssts Chris gibbons excellent course…

Sssts Chris gibbons excellent course followed with a pass 🤪

August 15, 2025
Unprompted review
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Reply from Morson Nexus

Congratulations on passing your SSSTS course! 🎉 We’re delighted to hear you enjoyed the training with Chris – he’ll be really pleased to know his delivery made such a positive impact. Thanks for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Great trainer

Great trainer, very knowledgeable and course delivery was very concise.

August 8, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your 5-star review! We’re delighted to hear you found the trainer knowledgeable and the course delivery clear and concise.
We hope to welcome you back on another course soon!

Rated 5 out of 5 stars

GOOD TRAINER WHO TOOK THE TIME TO HELP…

GOOD TRAINER WHO TOOK THE TIME TO HELP AND EXPLAIN EVERYTHING

August 7, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your 5-star review! We’re so pleased to hear that you found the trainer helpful and that they took the time to explain everything clearly. We’ll be sure to share your feedback with them – it will mean a lot.

Rated 5 out of 5 stars

What an amazing NVQ7 provider, thoroughly recommend

Great experience all round, I had Jon as an assessor. All I can say is amazing and would like to say thank you for helping me gain my NVQ7.

July 18, 2025
Unprompted review
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Reply from Morson Nexus

Many thanks for your wonderful feedback, Lee. We will be sure to pass your comments on to Jon and are pleased you had a positive experience completing your NVQ with 3B

Rated 5 out of 5 stars

Excelled Service

Pam was absolutely brilliant in getting our training sorted. Super helpful, and cant thank her enough!

August 13, 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for your fantastic feedback! We’re delighted to hear that Pam went above and beyond to make arranging your training easy and stress-free. She’s a real star on our team, and we’ll be sure to pass on your kind words — they’ll make her day! We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

The Trainer was very good at explaining…

The Trainer was very good at explaining the course and contents and was easy to concentrate

July 29, 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your kind feedback. We’re so pleased to hear that you found the trainer’s explanations clear and engaging, and that the course content was easy to follow. It’s always great to know that the trainers efforts make a positive impact.

Rated 5 out of 5 stars

SSSTS Course

I recently did the SSSTS course with Mark in Hindley it's a really good course with a lot to take in over 2 days.
Mark was a great instructor broke a lot of it down made the course candidates confident going into the exam. I would throughly recommend 3B for H&S training its the 3rd course i have attended and everyone enjoyed it.

August 4, 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your fantastic review!
We’re so pleased to hear you enjoyed the SSSTS course and found Mark’s training style so effective. It’s great to know he helped build your confidence ahead of the exam — that’s exactly what we aim for.
It means a lot to us that you’ve chosen 3B for multiple courses and continue to have a positive experience. We really appreciate your recommendation and look forward to welcoming you back again in the future!

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