always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk
Written by the company

Duke House, Perry Road, CM18 7ND, Harlow, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with my purchase and trade-in offer. Fast delivery.Thank you! 5⭐️

Reply from 4gadgets.co.uk
This is the third time I've bought a phone from 4gadgets and it won't be last.
All 3 phones have done well and were in much better than expected condition.
Phones have always arrived next day and they don't charge you for postage. Great work 4gadgets I'll be back.

Reply from 4gadgets.co.uk
The phone arrived next day and was in excellent condition with a new charging cable and a sim pin. The process was painless and they did just “what they said on the tin”. If there was a raised eyebrow it was that the phone colour was different but I’m not bothered about that. It works perfectly “so far” so I have no issues whatsoever. Nice work.

Reply from 4gadgets.co.uk

Reply from 4gadgets.co.uk
I've 3 or 4 phones from 4gadgets and everyone has been perfect for me and my family thanks.

Reply from 4gadgets.co.uk
This was my first purchase of a refurbished phone, previously I have bought new. I purchased a Samsung S23 Ultra which arrived on time. The condition was Excellent with no marks except a small scratch by the USB port.
The phone worked perfectly except the moisture error in USB kept coming up and it would only work with one lead and then only one way up and everything I read suggested a USB port hardware error. I returned the phone and it was replaced and it is currently working as it should. The returns communication could be improved.
I also traded in my old Samsung and the process worked really well and the communication was really good.
I would use the company again.

Reply from 4gadgets.co.uk
A surprisingly professional experience. Packaging, delivwry, communication description. All in all, a superb quality purchase. Ticked Good, it is like new. A beautiful Samsung S23 plus better than expected. Buy with confidence.

Reply from 4gadgets.co.uk
Service was quick and easy
Item got to me at better than promised quality

Reply from 4gadgets.co.uk

Reply from 4gadgets.co.uk
Upon receipt of a refurbished handset of Excellent grade that was bought from 4gadgets, I found out that it has wide scratches on the screen. I have contacted 4gadgets to inquire whether it is normal for this grade and they kindly agreed to exchange it. The process of communication and exchange was smooth and quick and I received another handset within another few days. 4gadgets has covered the expenses of the return. The team was supportive and collaborative.

Reply from 4gadgets.co.uk
Fast delivery. Bought a S24 plus graded excellent condition. Phone has arrived and looks brand new. Working perfectly.

Reply from 4gadgets.co.uk
Received my phone and I ordered an excellent condition. The phone had quite a lot of scratches on it and looked like a good condition not excellent at all.
This is the 2nd phone I have bought from 4gagets and I can't be more satisfied with the quickness and quality of the phones 10/10

Reply from 4gadgets.co.uk
Wouldn't bother with prestige I've had 2 excellent and they were both spot on

Reply from 4gadgets.co.uk
I received my S23 Ultra and was overjoyed with its condition, considering I only chose "fair" in my options. It arrived looking like a brand new phone and it definitely out performs my S22 Ultra. Excellent condition, Excellent customer care and super quick delivery.

Reply from 4gadgets.co.uk
Always have a good experience with this vendor. Bought and sold phones without hassle.

Reply from 4gadgets.co.uk
I've bought 2 used/refurbished phones in the past 3 years from 4gadgets. The delivered phones are as described - "pristine" really look "as new" - and have proved totally reliable. Their customer service is also excellent - very responsive & helpful. And their promised 30 day no quibble return policy is exactly that - I returned a phone using their prepaid return label (before buying a different model) and they refunded in full within a few days.

Reply from 4gadgets.co.uk
Easy to use website,product came promptly,well wrapped and condition was as described. So far phone is working very well. So very pleased and happy to recommend 4gadgets.

Reply from 4gadgets.co.uk
I ordered an S23 Ultra in "excellent condition", but it arrived with a permanent circular mark on the screen, right where the fingerprint scanner is. It looks like the previous owner used a screen protector with a cut-out, and over time that area became worn. It’s very noticeable and definitely not consistent with an "excellent" grading.
There are also scratches around the frame (which I could overlook), but the screen issue makes the phone feel used and flawed, not refurbished to a high standard.
I’ve contacted 4gadgets through both their contact form and email, but so far, I haven’t received a response. I’m hoping they’ll resolve this quickly, as I’d really like to get this sorted.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.