4gadgets.co.uk Reviews 

14,908
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and condition of the products, often noting that items appear brand new or even better than expected for their grading. Many appreciate the competitive pricing, finding good deals and higher trade-in offers compared to other places. The delivery service is frequently highlighted for its speed, efficiency, and clear communication regarding postage and tracking. However, some customers also noted issues with product condition not matching the description, such as receiving phones with unexpected scratches, dents, or even a completely flat battery. A few other people also felt that the delivery service did not meet expectations, with instances of delayed delivery or being charged for premium services that were not provided. There were also mentions of receiving the wrong phone model or experiencing issues with trade-in offers being significantly lowered due to alleged non-existent problems.

What people talk about most

Product

People report positive experiences with product, often noting that items, especially phones, arrive in... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently receiving phones in excellent or... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the swift and prompt delivery... See more

Service

Consumers find service to be positive, with many reviewers describing it as exceptional, excellent, and... See more

Price

Customers consistently note positive experiences with price, often finding clear, competitive, and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more

Company replied

Rated 5 out of 5 stars

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent comm... See more

Company replied

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gad... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store
  4. Telephone Company
  5. Used Computer Store

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(14,908)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great phones, great service, great prices

Great company, have used 4Gadgets for both personal and business for many years. Have never been disappointed. Had one or two handsets over the years that had to be returned bur refund process quick and easy and no quibbles. Prices are fair too. Always recommend

June 24, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your return customer Rosie.

Kind regards
4gadgets

Rated 5 out of 5 stars

Awesome

easy to use website.fast response on delivery.phone was in excellent condition.could,nt fault anything

June 22, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Michael,

We are happy you are pleased with your purchase and the service provided.

Kind regards
4gadgets

Rated 5 out of 5 stars

Used 4gadgets several times now

Used 4gadgets several times now, always impressed with the quality of the phones received, and the last S23 Ultra I bought looks as new when received, great phone!!

June 21, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Darren,

We appreciate your return custom and also taking the time to provide feedback.

Kind regards
4gadgets

Rated 5 out of 5 stars

Z fold 6

Great service delivered on time the phone works perfectly no complaints

June 20, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and review Ken!

Kind regards
4gadgets

Rated 4 out of 5 stars

Fast shipping

Fast shipping, phone mostly as described

June 19, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Vinciane,

Thank you for your review.

Please contact us on sales@4gadgets.co.uk if you require assistance with your order/device.

Kind regards
4gadgets

Rated 4 out of 5 stars

Phone was as described

Phone was as described, also received charging lead aswell but no sim card tray key, bit of a shame?

June 19, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Paul,

Thank you for your review.

Please let us know if you still require this as we can get one despatched.

You can contact us on sales@4gadgets.co.uk for assistance.

Kind regards
4gadgets

Rated 5 out of 5 stars

Awesome

From the level of service and communication right through to delivery of the phone absolutely superb, and the phone was perfect in every way, just outstanding in this day and age...a big thank you

June 18, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello David,

Thank you for your review.

We are happy to hear you were pleased with the level of service provided.

Kind regards
4gadgets

Rated 5 out of 5 stars

Amazing experience

Amazing experience. They offered the best price on the refurb market for the model I was looking for, the delivery was lighting quick, customer service was able to help with a query I had very quickly, and the phone works perfectly! Great service, highly recommend.

June 18, 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for the lovely review Alex!

Kind regards
4gadgets

Rated 5 out of 5 stars

Good experience buying s24plus

Two minds about recon phones but after reading reviews and doing homework found 4 gadgets the best overall.went for the s24plus . Most companies quoting 500. But 4 gadgets was £460 and phone good as new

June 14, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Joe,

We are glad you did your homework and chose us.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great company. I would recommend

Amazing! I got a Samsung S24 Ultra with 512GB in excellent condition for less than £600.00. It arrived quickly, works perfectly, and I'm really happy with my purchase. I WAS initially nervous about buying a secondhand phone from an online company I'd never heard of. But it all worked out perfectly. I would definitely recommend 4gadgets to anyone looking for good tech in good condition.

May 29, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Anna,

We are glad to hear that you are happy with your Phone and thank you for the lovely review.

kind regards
4gadgets

Rated 5 out of 5 stars

Prompt delivery and well packaged.

Prompt delivery and well packaged.
I ordered a pristine fold 6 and got an absolutely pristine fold 6. Very satisfied

June 12, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello John,

Thank you for your order, glad to hear you were pleased with the Handset.

Kind regards
4gadgets

Rated 5 out of 5 stars

Very impressed

This company was recommended by a friend when I was looking for a reconditioned phone to replace my current 5 year old Samsung.
The website was clear and easy to navigate, ordering was a piece of cake and the phone arrived boxed and well packaged just a couple of days later. I ordered a 'good' condition phone and I have to say, it looks immaculate. No issues at all. I would definitely buy from 4gadgets again.

June 11, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello S Davies,

So happy to hear that you are pleased with your purchase.

Thank you for taking the time to write a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Fantastic

I ordered two Samsung Galaxy S24 Plus phones, which were described as pristine and really were. They were genuine, unlocked devices and all things like banking apps, eSIM and 5G work fine on them. They were really great value, very well packaged and arrived quickly. I couldn't be happier with the whole experience.

June 8, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order Richard, we are glad you are please with the devices you received.

Kind regards
4gadgets

Rated 5 out of 5 stars

Spot on service

Spot on service, used 4gadgets multiple times now.

June 8, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Brian,

We really appreciate your return custom, thank you.

Kind regards
4gadgets

Rated 5 out of 5 stars

The phone works great.

The phone works great.
I was a bit worried but seen allis working great is only couple of weeks.

June 7, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Silvana,

Thank you for your review.

Please do not hesitate to contact us if you require assistance.

Kind regards
4gadgets

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