4gadgets.co.ukReviews 

14,908
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and condition of the products, often noting that items appear brand new or even better than expected for their grading. Many appreciate the competitive pricing, finding good deals and higher trade-in offers compared to other places. The delivery service is frequently highlighted for its speed, efficiency, and clear communication regarding postage and tracking. However, some customers also noted issues with product condition not matching the description, such as receiving phones with unexpected scratches, dents, or even a completely flat battery. A few other people also felt that the delivery service did not meet expectations, with instances of delayed delivery or being charged for premium services that were not provided. There were also mentions of receiving the wrong phone model or experiencing issues with trade-in offers being significantly lowered due to alleged non-existent problems.

What people talk about most

Product

People report positive experiences with product, often noting that items, especially phones, arrive in... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently receiving phones in excellent or... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the swift and prompt delivery... See more

Service

Consumers find service to be positive, with many reviewers describing it as exceptional, excellent, and... See more

Price

Customers consistently note positive experiences with price, often finding clear, competitive, and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more

Company replied

Rated 5 out of 5 stars

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent comm... See more

Company replied

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gad... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store
  4. Telephone Company
  5. Used Computer Store

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(14,908)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well designed website

Well designed website, competitive pricing. Good delivery.

May 10, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for the positive feedback John.

Kind regards
4gadgets

Rated 5 out of 5 stars

Excellent service

Excellent service. Phone received quickly and in the condition advertised. Would highly recommend.

May 6, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and for taking the time to leave a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

I had an issue with the phone

I had an issue with the phone. Contacted customer services they sent me the instructions to send it back for free. Replacement was sent inn less than 3 days. Amazing service happy with be phone. Whoohooo

April 30, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review.

We apologise that you experienced this issue and are glad it has now been resolved by our friendly Customer Service Team.

Kind regards
4gadgets

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery

May 1, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and review.

Kind regards
4gadgets

Rated 5 out of 5 stars

I would recommend this company 100%! Faultless.

Offered the best price to trade in an old iPad. Easy to navigate the website. Price offered was higher than many others. Accepted the offer, prepaid postage bag received within 2-3 days. Posted the item, and received confirmation of receipt a day or 2 later. Day after receipt I received a message saying item was being checked and payment would be made later that day.
Same day….. payment into my bank.
I would 100% recommend using this company. The service provided was exceptional. Brilliant!

May 14, 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your lovely review Darren.

We are glad to hear that you were happy with your Trade In process.

Kind regards
4gadgets

Rated 5 out of 5 stars

Ordered another mobile through…

Ordered another mobile through 4gadgets, arrived in excellent condition and ontime. Thanks for another great device!

April 27, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for the lovely review!

Kind regards
4gadgets

Rated 3 out of 5 stars

All to plan but left Underwhelmed

Spent over £500 and left with battery anxiety. With hindsight I may be should have gone with a company selling refurbished phones with new batteries.
The battery is rated as only "good" and I paid for "Excellent" condition.
So time will tell but not an exciting purchase.
The purchase process and delivery was as promised but I did consider sending the phone back within the 30 days as I have been left underwhelmed.
I went for another Samsung in the hope of smooth transition but have been left with having to reset and reinstall apps and devices. I have lost apps that worked my cameras, apps that don't transfer data and even my Samsung watch I have lost all the data. I have ended up with a phone that I can't add memory cards to, change the battery or plug in my headphones. Not that this is the fault of 4gadgets but the least exciting purchase this year. I just have to hope it lasts as long as my Note 9 which I also purchased from 4gadgets despite no loyalty programmes?

April 22, 2026
Rated 5 out of 5 stars

A real pleasure

Next day delivery, phone arrived exactly as described in pristine condition, order process was hassle free, would recommend without question.

April 20, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order Brian.

Kind regards
4gadgets

Rated 5 out of 5 stars

I highly recommend you check them out

I have recently purchased a Samsung Galaxy phone from 4gadgets and was very please. I have been weary of buying pre-owned gadgets before, but I wanted a good phone and didn't want to pay over £1000 for it. I do not know how they grade their phone but the good conditioned one that I bought looks flawless. Fast, free delivery, I cannot recommend them any higher.

April 20, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Alistair,
Thank you so much for your feedback.

Kind regards
4gadgets

Rated 5 out of 5 stars

Highly reccommended

Speedy service ordered refurb phone advertised as fair condition but could not find a mark on it

April 21, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Glad to hear that you are happy with your order.

Kind regards
4gadgets

Rated 5 out of 5 stars

I would like to thank you for the…

I would like to thank you for the excellent service. I was very satisfied with your product, professionalism and kindness.

April 19, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

You're very welcome Narcisa.

Thank you for taking the time to write a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Anither Great Puechase from 4gadgets

This review might sound a bit odd. Ive bought a 'good' grade phone and im actually a bit dissappointed. Im only dissappointed as ive bought around 4 phones from 4gadgets now and even good grade phones have been almost perfect. This one has a number of really small chips on the side case and an extremely light scuff on the screen.

If id bought this from somewhere else id still be very imoressed by the conditjon based on grade but due to the very high standards im used to from 4gadgets im slightly dissappointed.

Usually speedy delivery so no issues there.

So in summary im still happy with my purchase and the phone is great so i have to give 5 stars. 4gadgets wull continue to be my go to shop for phones.

April 18, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Alex,

Many thanks for your review and your return custom.

Kind regards
4gadgets

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look